We stayed at the Grand Hotel the last week of March 2009 and were treated like royalty.
The room was beautiful and the bed was very comfortable. Lots of closet space and very big bathroom. Mini bar was replenished every day. Every night with the “turn down” service, there would be a tea light burning under scented oil which would make the room smell heavenly when you returned back to your room. Very nice touch.
The food was beautifully presented and was very good – small portions but just enough. The desserts were HEAVEN. You can ask for another serving if you are still hungry. The only issue that we had was at the buffets - you didn’t know how long the hot food had been sitting out and it was usually cold by the time you got to your table. As the hotel was maybe at 30% capacity, the turn over of the buffet food was slow and this would account for the food not being hot. We believe this will not be a problem once the hotel is at capacity. For both breakfast and lunch, you could always choose something from the menu or the buffet or both. You will not go hungry as there is a wide variety of foods at both these buffets. At the restaurants, ask what wine they have as each restaurant could have different varieties of wine(s) available. The wines were mostly Spanish and Chilean but we were able to obtain Yellow Tail white from Australia at the Surf and Turf restaurant one night.
The bathrooms at the beach were beautiful and always clean.
Thanks to Kaneesha & Yanique for their wonderful bar service on the beach and their smiling faces each day.
Thanks to Star Friends Lorenzo, Makari, Monique & Melissa who are just a few people that we befriended during our stay.
All the staff worked very hard to make sure that our stay was memorable and it was! Can’t wait to go back!
If this hotel can keep up this type of service when they are at full capacity, they have a winner on their hands.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay