Were do I begin this hotel was AMAZING from start to finish! As soon as my fiance and I walked into the Grand we knew it was something special. As soon as we stepped off the steps of the short bus ride to the resort (10 mins), we were both greated with smiles, warm towels and mimosas. We went to front desk and were kindly greeted by Vernon she was awesome, she was so sweet and gave us a complete walkthru of the hotel. My fiance and I wanted to stay on the oceanfront but book our room for Ocean View. Vernon kindly upgraded us to oceanfront for no charge :)
The Rooms- Are Amazing! Big and Spacious, Big Comfy bed- comfy pillows ( also a pillow menu that we never took advantage of) Bathrooms are huge with a big jacuzzi- Nice big belcony unfortanatley we had one of the few rooms that did not have a swinging chair on the balcony :( Other then that we loved everything about the rooms.
Pools - Excellent - There are 4 differenent pools. 2 Activity Pools - A quiet pool - and the bar pool. All the pools are very clean and in good shape. I wish that all the pools were connected but they are not- thats the only negative, it would be nice to swim to each pool without having to get out, not a big deal though.
Restuarants - Excellent - There are 4 resturants to choose from, we only ate at the Surf and Turf and at the Hibachi resturant. Both were awesome. excellent service and delicious food ( easy to book reservations as well) I just made a call to customer service and it was done. Only bad thing I guess is that you have to do reservations in there time intervals like 7:00- 8:00-8:30 or 9 , again not a big deal but would be nice to make your own time. That way you would not miss the shows at night or you could make more time to do other activities and things.
ROOM SERVICE is awesome! Super fast service I think the longest we waited was a half a hour, we constantly had breakfast in bed :P and ordered dinner a couple nights as well. 24 hour room service is something you cannot go without :)
Special shot out too Denzel! He is awesome!!! He will bring you to your seats, take care of this guy he deserves it! He is a amazing Host!
Entertainment- Excellent The starfriends are so great! I have never seen better entertainment anywhere, and I mean that ANYWHERE! This people are so talented and are so good at what they do! I am one of the least motivated people when it comes to doing activities but the starfriends find a way to get you up and involved in all there games and activities. (which by the way all there activites are a blast!) $tella, G- Money, Bubbles, Shortie Shortcakes, peter Mr. Neat, Mr Fresh! ALL AWESOME! We miss them all! They will make you feel like family instantly! The late entertainment is excellent as well, also all such nice people, that are very entertaining and great at what they do!!!! TAKE CARE OF THEM ALL $!
I could on and on about this resort, but honestly there is no need too! it blew me away! We are still speachless on how amazing and how much fun we had. I am a little dissapointed about our butler we did not see him at all :/ :( That is my ONLY negative, we talked to many couples and everyone was raving about there butlers and how much he did for them, but we never saw ours once... Leon is the guy to get from what ive heard. All and All though this is the place to be!!! IF you are planning your next vacation stop looking anywhere else and book with the Grand Rose Hall now! We cant wait to go back!! 5 ***** ALL THE WAY!
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay