My family booked two suites to celebrate our daughters college graduation at the GRAND. This was by far our best vacation. I was in contact via email with Angellie Thompson prior to arrival, she was a great help and booked us for dinner reservations for our first two nights. We also made a few requests on our suite location, which was in building number 5 pool/ocean view. When we arrived, we were greeted with cold towels and a delicious drink. BARRINGTON, who took care of us at the reception desk, is the best. He swiftly checked us in early(noon) and upgraded one suite to oceanfront#5031. Our other suite was #5123 and had a great pool/ocean view. The hotel and its staff are top notch. We can't say enough about this place and the staff. The food was perfect. The breakfast buffet was delicious, make sure you visit AMOR at the omelet station, she makes the best veggie omelet. Our server, GARCIA, was awesome and by our second day, he knew us and what we were having to drink! The oceanfront lunch buffet was amazing. So much to choose from. We often would see the same servers and they would seat us with them. Make sure you TIP!!! They are hard workers and do their jobs exceptionally well. The specialty restaurants were easy to book through your butler/concierge. Our favorite was the Surf/Turf restaurant, then Japanese, the buffet and then Italian. The quality of food was outstanding! And the service even better! CHING CHING was great at the hibachi. The pool bar is a good time, KEIFFER(aka "the specialist")made the best frozen drinks, with grey goose! Ask for a bob marley shot too, very cool. Our waitresses at the beach, KENNESHA and JODINE were always around ready to get your next drink, even in that hot sun!! I hope your tooth feels better, girl! The star friends were fun too! They would always have some type of activity planned and were not pushy if you opted out. SHORTCAKE and BUBBLES, you girls are the best! Michael angelo and the "look a likes"say hi!! We can't wait to see you again! This resort and the experience we had with the staff will make us return yearly, if not sooner!! I am already planning a December 2013 trip back!!!
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay