We decided to go to an all inclusive hotel and never leave the resort grounds. Everything about the Iberostar Grand Hotel Rose Hall was first class and beyond. We liked it so much that we did not even explore the other two Iberostar facilities adjacent to this property. Iberostar Grand has redefined the word Service.
Iberostar’s product information tells you everything is included in the price, including tipping. Well, the vast majority of their guests come from the USA and the staff has become used to tipping. The service is still exceptionally great without any tipping but it becomes even more attentive after passing out some sawbucks and Jacksons. It can be really helpful for the poolside staff. After a short while you would not even have to order a drink, a fresh one would just show up for you.
The personal butler and concierge service took care of any and all of the little details surrounding our stay such as restaurant reservations, wi-fi password, and airport transportation confirmation and reminders.
The hotel is a safe and pleasant 20 minute drive from the Montego Bay airport. We used JTL for our transportation service and their prices were reasonable. One of the JTL van drivers did make a point of asking me for a tip.
During our stay we ate breakfast and lunch at the two buffet restaurants and had dinner at each of their four specialty restaurants. All of the restaurants overlap their schedules so there is nonstop food from 7am to 10pm, plus 24 hour room service. The Es Palau was billed as their gourmet restaurant and it lived up to the claim. There were some truly classic dishes on the menu that I have not seen at other great restaurants in many years. The food in the other restaurants was very good, not spectacular but very good. The selection was large and the service was outstanding in each of the restaurants.
The interior of the hotel is spotlessly clean and the housekeeping staff would completely refresh your room within 20 minutes if you remember to put the housekeeping tag in your door lock. The exterior grounds around the three Grand Hotel Rose Hall swimming pools are clean but there were cigarette butts and used plastic straws throughout the hedge bushes that surround the swimming pools’ lounge chairs.
While on the subject of swimming pools and lounge chairs, if the hotel occupancy is full you may need to “reserve” (even though it is not allowed) a lounge chair by 7am to avoid getting stuck without shade for the day. Most people used a towel and a magazine as their Reserved sign. Even if the hotel is not full, if you wait until 7:45am you may be out of luck. We learned this lesson the hard way at 8am on our first morning. It does not matter that some of the people do not actually show up until past Noon to sit in the lounge chairs. There were always un-shaded empty lounge chairs on the beach but the sun gets really hot by late morning.
We truly enjoyed our stay and will definitely go back to Iberostar Grand Hotel Rose Hall in Jamaica. We are also going to try some of the other Iberostar Grand hotels in different locations.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay