Just got back from a wonderful stay at the Iberostar Grand Hotel Rose Hall. I requester the butler Reneish and was not disappointed. In our opinion he should greeting every customer. Excellent service an attitude. Room 6324 was perfect. Usually we book an ocean view but the privacy of the ocean front was well worth it. Be sure to request Reneish at check--in. My sister's butler was Whallen and she spoke very highly of him as well.
Pool bar could use a 're-boot'. Did not have many of the drinks as the other service areas and refused to go and get it for the entire 5 day stay. Something as simple as the Sauvignon Blanc that was suppose to be the house wine. Maybe they can pick up some service tips from the other service areas.
Other food and services were great as well. Book your restaurants before you get there if you can. Enjoy your trip
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay