We stayed at the Iberostar Grand from February 3-10 and found the people who work there to be absolutely genuine in wanting to make your vacation the best it can be. From the moment we arrived there was always a smile and a "Good Morning" or "How are you today?" being addressed to you. The food is the best we have experienced in our 6 years of going to all inclusive resorts.
The only comments we would have that would be nice to have addressed by the Iberostar management is the towel game of reserving lounge chairs. We saw people reserve lounge chairs both at the pool area and at the beach area, therefore having 2 chairs per person with palapas while other people were forced to sit in the hot sun with no shade coverage. Some days we would be in our chairs for 3-4 hours with no one coming back to sit on the lounge chairs beside us that had towels reserving them. Also the main lobby is very warm and lacks air movement. Increasing the air conditioning and adding some ceiling fans to circulate the air would prove helpful.
Overall our stay at the Iberostar Grand was fantastic and hope to return there in the future.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay