Our 4th return vist.... being met by Natalie and Alba at the front desk and other rememberd faces. Check in so easy and swiftly shown to our beach view rooms. As always delightful, very clean. The bed soo comfy and a menu to decide which pillows one would like. The ones in the room were perfect
The service is always tip top and the Jamaicans very friendly. Pleased to see familiar faces being the Food and Beverage Managers Carlos & Santos with the Iberostars wonderful chef. The food could not be faulted. We preferred the Surf n Turf as well as the Japannese and I especially enjoyed the Buffet which was continually monitored and refreshed with a splendid selection of International cuisine. Never in the 2 weeks we were there did I ever see tired food!!! Nothing was too much trouble and any whim catered for. The whole experience has kept us returning. Excellent value for money. Superb food. Friendly staff. Very clean. Any problems with the rooms were dealt within moments..... even though the 2nd week was Christmas week and extremely busy. The beach did get busy. The only beaches I have not found busy at these peak times have been in Mauritius and the Seychelles ... back to the little gem in Montego Bay. The staff kept the beach clean, fresh towels available all day and the drink service constant and friendly. Entertainment was all there for the active but the entertainment crew were also aware of those who did not care for anything other than relaxation
Nothing is too much trouble.... and is done with such grace..one can't remember if you did ask for something or not!!!!
To have to pick at anything bad would be differ cult but these are a couple of points
NO wifi...... apart from the lobby....with only a few private chairs and tables for one who wants to Skype or Face time. This is cheered with two delightful waitresses Yolanda and Racheal serving drinks and small bowels of warm popcorn.. mmmm!!!
Some of the restaurants have a corporate feel about them. So they lack personality or warmth... which could maybe be improved with inspirational lighting or dropped ceilings
Some parts of the hotel just starting to show a little age. Our desk had a chip in it which may have been there last year. However. There were teams of people constantly redecorating rooms. Corridors,carpets,gardens,decorations were constantly being cleaned changed or manicured
The gym was dull and did not motivate me to go back..... Think the food was calling me louder!!!
Tipping. No idea. It certainly was not expected by most of the staff. The Americans do.... This year as I spent the first week on my own awaiting the family... Well I did too. Not constantly to the point I had to remember money every day but to the people who helped me on a daily basis...yes I did. As I say it was not expected but they were very grateful
Bedrooms in my opinion with the best view would be the ocean ones. The sound of the ocean.... the most relaxing and comfortable beds ever
The pool and beach supplies are also loaded with complimentary sun creams, books, games and lilo's to use
Enjoy. Eat and relax. There's no 'worries' at the Grand Rose Hall
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay