We have just returned from our fourth stay at the Iberostar Grand Rose Hall. We were in the Hotel when Hurricane Sandy hit and although this must have caused a great deal of extra work for the management team, as guests, the impact on us was negligible and apart from the obvious fact that we had to stay indoors, there appeared to be no change to the professional manner in which services continued to be provided throughout this period. It was notable that the following day, by about 8.00 a.m. thanks to the hard, hands-on work of all staff, including managers, there was no evidence that there had even been a hurricane and the day proceeded as normal.
We spoke to other travellers at the airport on the way home, who had stayed at different hotels, and their experience of the hurricane was grim. Well done to all staff and managers at the Iberostar Grand, looking forward to coming again next year.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay