What an amazing place to vacation! This was my second time at the Grand and it was heartwarming to be greeted with recognition by many of the same wonderful staff members! The resort is absolutely beautiful, and the high level of excellent customer service is apparent from your first step into the stunning lobby.
The food is great and the drinks are plentiful, and the resort is very, very clean and well maintained - from your own room to the bathrooms at the pool area.
What stands out most to me is the wonderfully friendly and helpful resort staff. Not one person will pass you by without a warm greeting and genuine smile, from the groundskeepers, cleaning staff, wait staff, bartenders and entertainment crew.
A special thanks to so many including Sentillman, Kerry and Jerry at the pool bar, Maxwell for all the cappuccinos at the lobby bar (sorry!), and StarFriends Samantha, Diva and Lucky. You all made our return trip to the resort that much better!
Cannot wait to come back yet again!
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay