The Iberostar Grand Rose Hall (and the Grand vs the Beach / Suites).
Grand Rose Hall Dec 16 to 23, 2011 - 4th floor room 5412 arrived Dec. 16 evening and checkout Noon on Dec. 23 (7 nights).
(I had stayed at the Rose Hall Beach Hotel, room 1312 - Jan 5 to 12, 2011)
I meant to write this review earlier, but just had too much I wanted to write, so this is a condensed version!
We loved the experience while a guest at the Grand of being able to visit & enjoy the amenities of all 3 hotels (Beach, Suites and Grand), and being able to come "home" to "adults only" at the Grand. Although, some of the "adults" on the Grand beach with boomboxes and "Jersey Shore" noise & attitude during our time there seemed out of place. I guess they were of the age to be there and that is what counts...
We felt the night entertainment was best seen at the Suites (best theatre and best crowd). But we found the 10 p.m. entertainment (at all theatres) to be too late for us (especially for early morning excursions the next day).
The best pool(s) were at the Grand. But, the activities and day entertainment were lacking at the Grand.
The free wired internet in the rooms at the Grand was a nice touch.
We found we actually preferred the selection, atmosphere/location, and food available at the Beach hotel buffet (larger buffet and with pasta, Chinese, and Jamaican stations all the time).
The Beach buffet also allowed you to serve your own soft drinks, tea, espresso, etc. rather than wait & perhaps never even receive these items at the Grand buffet.
We loved the black out curtains in our room in the Grand... BUT... we were startled awake every morning starting around 7 a.m. in the Grand with the sounds of amazingly LOUD scraping furniture noises from guests and housekeeping. We couldn't figure out at first what the noise was coming from. There was no way to sleep much past 8 a.m. So much for being well-rested on vacation (we are from the West Coast so 7 a.m. = 4 a.m. back home). Every time we hear scraping furniture now, we immediately cringe thinking back of our continually interrupted sleeps at the Grand! The Grand should invest in some felt pieces to stick on the bottoms of the legs of the furniture?
Chairs: we didn't care about sitting by the pool, but couldn't even find chairs on the beach at the Grand without going towards or on the Suites property.
Beach barbecues at the Grand: watch for the raw chicken & burgers! Be very thorough in checking that your food is cooked enough.
At the Grand: there was only 1 elevator (& long waits) until the last 2 days of our stay. We prefer taking stairs, but the stairs were far away and we had trouble even finding them.
The butlers were of not much help to us and for any of our needs we ended up going to the concierge.
Spa leak: in the roundabout between the Suites & Grand there was a very scary looking flaw/leak on the ceiling and water was leaking in to the stores.
Also, during the occasional rainfall we had, in the Grand hotel water was leaking in to the hallways (where there were hallway windows) and even inside by the elevator.
Since the hotel was less than two years old, we wondered about major structural problems in the future at the Grand?
We had several somewhat minor issues with our room at the Grand: our patio door lock was busted & could easily be pulled open from the outside when "locked", the drains were slow to empty, the toilet had issues and needed a new flapper, the DVD player did not work, the swing chair on our balcony faced the wall, and the lights in our room would all go out PITCH BLACK after a couple minutes when I was in the shower or sitting at the desk using the laptop & my spouse had gone out leaving me alone in the room briefly. I was really freaked out the 1st time it happened when I was in the shower! I couldn't see a thing. I opened the door, walked out soaking wet, and the lights turned back on. Some sort of motion control lighting system gone wacky?
Our room was on the 4th floor but it had an overhang, so no worries about water soaking our balcony (a problem with some 4th floor rooms?).
All in all, we preferred the "adults only" Grand as the hotel of choice overall, but preferred the Beach and Suites for the food and entertainment.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay