We stayed two nights in a "superior" room between Christmas and New Year. It was not our first choice - other options were either fully booked or very expensive. Did not have great expectations but unfortunately the pousada failed to meet any of them. We phoned ahead to confirm that it would be okay to check in at midday. On arrival, we had to wait an hour for the room to be cleaned. We had to pay 50% deposit on booking and the remainder on arrival before seeing the room.
The large room was clean with fairly recent paintwork. The bed was comfy. The sofa was ripped, the ceiling fan did not work, the aircon was very noisy and insufficent to cool the room properly. The bathroom leading off the entrance hall was ancient and after receiving three electirc shocks in the shower (faulty earth connection) we asked for the power to be switched off for the rest of our stay. The entrance hall doubled as a second bedroom with two bunkbeds - it would have been too hot to sleep there as there was no fan or aircon provided. The view from our terrace was of an unfinished wall and building materials. The pool was dirty - it was cleaned the day we left.
The staff were very slow and uninterested. The breakfast was nothing special and served late - on the second day the guests arrived in the dinning area at 8.30 and sat around 20 minutes waiting for the buffet to be prepared. We ate out the rest of the time......
When we left on the second day they couldn't even find a record of us paying.
I have stayed in a number of pousadas over the years and haven't had an experience as bad as this one before. It is a shame as it is set in a really good location but the staff don't seem to care about their guests or the upkeep of the property.
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- Also Known As:
- Pousada Luar Da Praia Brazil/Bahia