We spent 1 week at this hotel, and although infraestrutures are ok (not something extraordinary, just normal), service is awful.
The hotel has 3 tematic restaurants (for Rodizio, Japanees and Indian specialities). The Japanees one is awful: very badly prepared food, and very very very slow. The Indian has Indian specialities bad very poorly prepared, and the servies is very very slow. The Rodizio is the only one with good food (meat is very well prepared) and services a little bit prepared.
There are 2 buffet restaurants, with normal meals. The service is very poor (I usually had to get up to pick the jar or wine bottle and refill my glass although 3 waiters were talking and doing anything by my side).
The beach at the hotel is astonishing, although you have to walk trough a bridge (or taken by electric cars).
We had a problem with laundry service: they riuned one shirt and they just said that it came like that. What was not true, and they did not repaire the damage. Incredible: firts time it happens to me!!!
- Official Description (provided by the hotel):
- Grand Palladium Resort & Spa Imbassaí is the first project all inclusive luxury of Fiesta Hotel Group in Brazil. Located in the region of Bahia Beach Imbassaí is one of the most beautiful beach in Brazil, the resort occupies an area of 57.000m ² between the beaches of "Forte" and "Costa del Sauípe." A paradise, located in the Atlantic forest,with dunes, waterfalls, mangroves and lagoon, perfect for an unforgettable vacation. With 654 Junior Suites rooms, divided into 11 villas of 3 floors each, the suites have two queen beds or one king size bed, bathroom with tub, hair dryer, magnifying mirror, airconditioning, scales, TV LCD 32 "satellite TV, MP3 player with alarm clock, ceiling fan,minibar, coffee maker, ice bucket, iron, sofa bed, mosquito net, wifi and terrace. ... more less
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- Also Known As:
- Grand Palladium Imbassai Hotel Mata De Sao Joao
- Grand Palladium Imbassai Resort And Spa
- Grand Palladium Imbassai Resort & Spa Brazil/Bahia