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“Nice property & excellent service”
Review of The Naini Retreat

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The Naini Retreat
Ranked #1 of 51 Hotels in Nainital
Certificate of Excellence
Reviewed October 9, 2013

Nice location and good facilities at the room. Food was good & people were very friendly. They provide free cab pick up & drop facility from their resort to the mall road which was very useful. you can get down at the mall road & go around places. I would definitely recommend this place. Very nice of them to pack breakfast early in the morning for us to catch the train

  • Stayed: October 2013, traveled with family
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Thank gana5280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vibhas184, Guest Relations Manager at The Naini Retreat, responded to this reviewResponded October 16, 2013

Dear Guest,

Greetings from Leisure Hotels Ltd!

At the outset we would like to thank you for choosing to stay with us at on your recent trip to Uttarakhand. We appreciate the fact that you have taken the time to write to us.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 24 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

If given the chance, we will like to host you again at any of our properties.

Thanking you,
Yours sincerely,

Guest Relation Officer, Leisure Hotels Ltd.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 - 537 of 761 reviews

Reviewed October 9, 2013

As is my practice, I read a lot of TripAdvsior reviews before choosing Naini Retreat for my 3 day stay at Nainital in October 2013. But I must confess that on this instance, the actual experience did NOT live upto the expectations created by the reviews. Hence, I feel its my duty to put the reviews in perspective.

First the positives - great house-keeping, immediate response to all our requests like heater in room, extra towels, mall road pickups, cosy rooms and courteous staff.

Now the negatives - food(breakfast and dinner) is not at all upto the mark of a hotel with such high tariff, and is prohibitively expensive. Further, it seems like the bonfire and evening program is just for people who drink as most the people gathered around have glass in hand. So, If you are with family and do not drink, then the bonfire program is a waste for you. Ironically, Mall road pickup is only till 7PM. The walking path to the hotel from mall road, is not well-lit.

In my conclusion, the idea of staying at a vintage-quality estate, is the only driving factor for choosing this hotel.

Room Tip: rooms on 2nd floor offer good view of the garden and bonfire area. Rooms with private sit-out areas...
See more room tips
  • Stayed: October 2013, traveled as a couple
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1  Thank Strider025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vibhas184, Guest Relations Manager at The Naini Retreat, responded to this reviewResponded October 16, 2013

Dear Guest,

Greetings from Leisure Hotels Ltd!

At the outset we would like to thank you for choosing to stay with us at on your recent trip to Uttarakhand. We appreciate the fact that you have taken the time to write to us. We value your feedback , we will forward your specific feedback to our Management for their perusal.


The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 24 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

If given the chance, we will like to host you again at any of our properties.

Thanking you,
Yours sincerely,

Guest Relation Officer, Leisure Hotels Ltd.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

Very nice location,with a very beautiful evenings...thought located at height...but overall my memorable stay.....wonderful interiors.calm and cool atmosphere .breakfast was good but dinner was not that much ok which i was thinking.

  • Stayed: September 2013
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Thank rajiavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vibhas184, Guest Relations Manager at The Naini Retreat, responded to this reviewResponded October 11, 2013

Dear Guest,

Greetings from Leisure Hotels Ltd!

At the outset we would like to thank you for choosing to stay with us at on your recent trip to Uttarakhand. We appreciate the fact that you have taken the time to write to us.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 24 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

If given the chance, we will like to host you again at any of our properties.

Thanking you,
Yours sincerely,

Guest Relation Officer, Leisure Hotels Ltd.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2013

We stayed in this property for 2 days from 2 - 4 Oct. Excellent property nice surroundings and wonderful staff. The only caveat is that there are long stairs. Coming down is easy but going up is a little task if you have elders with you or kids in the arms. But overall a nice experience and wonderful stay.

Room Tip: Superior rooms have a very nice view of the valley in the front. The garden view rooms are not the b...
See more room tips
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nikhil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vibhas184, Guest Relations Manager at The Naini Retreat, responded to this reviewResponded October 7, 2013

Dear Guest,

Greetings from Leisure Hotels Ltd!

At the outset we would like to thank you for choosing to stay with us at on your recent trip to Uttarakhand. We appreciate the fact that you have taken the time to write to us.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 24 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

If given the chance, we will like to host you again at any of our properties.

Thanking you,
Yours sincerely,

Guest Relation Officer, Leisure Hotels Ltd.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

I have seen all of Garhwal region of Uttaranchal state. This was the first chance I got to visit Kumaon region. I was very much excited to visit Nainital too. Naini Retreat is just the right place to stay If you are looking for the best customer service. The food is a bit costly and you don't have much to devour unless you opt for buffet. However the food is great. The view of Naini Lake from the room I stayed in (110) is like a peek in heaven. The best part is the live performance in the evening in the fountain area with a bonfire by your side,,, man,,,,,,,, it was mind blowing. Everybody from security staff to reception was courteous (10 out of 10). Naini Retreat is a place where you will find lots of portraits of Rajas, Maharajas and other Royalties, wgich adds to its facade. A special thanks to Mr Prem Mehra, whom you will find at reception for his eagerness to assist guests and to Rohit, the night security guard who stood by me all the time I went to smoke a stick. A place to must stay in.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank Simply_Travellin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vibhas184, Guest Relations Manager at The Naini Retreat, responded to this reviewResponded October 4, 2013

Dear Guest,

Greetings from Leisure Hotels Ltd!

At the outset we would like to thank you for choosing to stay with us at on your recent trip to Uttarakhand. We appreciate the fact that you have taken the time to write to us.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 24 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

If given the chance, we will like to host you again at any of our properties.

Thanking you,
Yours sincerely,

Guest Relation Officer, Leisure Hotels Ltd.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

It was a wonderful stay at Naini retreat. Me and my husband thouroughly enjoyed every minute spent there. Spacious rooms, tasty food, friendly staff, what else one can expect from a hotel. On top of it, they have a nice garden where you can sit for hours and spend quality time with your loved ones and view from the garden is indeed the best. There is also a private area in the hotel,,where one can go and enjoy the splendid beauty of naini lake..On foot, the hotel is just 500 ms away from lake & the mall road..Overall,,it was a memorable experience and the best vacation.. Thank you Naini retreat for making it wonderful for us... Cheers!!

Room Tip: Garden view rooms are the best!!
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nidhi08arora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vibhas184, Guest Relations Manager at The Naini Retreat, responded to this reviewResponded September 26, 2013

Dear Guest,

Greetings from Leisure Hotels Ltd!

At the outset we would like to thank you for choosing to stay with us at on your recent trip to Uttarakhand. We appreciate the fact that you have taken the time to write to us.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 24 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

If given the chance, we will like to host you again at any of our properties.

Thanking you,
Yours sincerely,

Guest Relation Officer, Leisure Hotels Ltd.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013

After a very hazardous journey through very very heavy fog from Delhi to Garhmukhteshwar we finally managed to reach Naini Retreat late in the afternoon of a very cold and windy January. When I saw the stairs to reach down ( no lifts) to the Reception area I was having second thoughts about the choice that I had done as I do have a problem with my knee after a major accident. But after seeing the cleanliness of the reception area and the old world charm of the lobby and the dining area ( this property belongs to the Maharaja of Pilibhit) my mood lifted. The rooms were very neat and clean and so was the bathroom and the icing was the porch beside the window which allowed you lazy hours of watching the view. The courtyard having JIM's GRILL at one end and a very quaint and warm bar at the other makes for an excellent evening. The chef provides mouth watering dishes especially if you like non vegetarian food and a walk after a very heavy and satisfying dinner makes for an excellent stay. The very attentive service will linger in your mind for a long time.

  • Stayed: January 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Amitava M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vibhas184, Guest Relations Manager at The Naini Retreat, responded to this reviewResponded September 20, 2013

Dear Guest,

Greetings from Leisure Hotels Ltd!

At the outset we would like to thank you for choosing to stay with us at on your recent trip to Uttarakhand. We appreciate the fact that you have taken the time to write to us.

The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in the last 24 years and we are proud that today Leisure Hotels is the largest hotel chain in Uttarakhand with properties in 15 locations.

If given the chance, we will like to host you again at any of our properties.

Thanking you,
Yours sincerely,

Guest Relation Officer, Leisure Hotels Ltd.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Naini Retreat

Address: Ayarpatta Slopes, | Mallital,, Nainital 263001, India
Location: India > Uttarakhand > Nainital District > Nainital
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Nainital
#1 Top resorts Hotel in Nainital
#1 Romantic Hotel in Nainital
#1 Spa Hotel in Nainital
Price Range: $105 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Naini Retreat 4*
Number of rooms: 46
Official Description (provided by the hotel):
Wrapped in quiet Himalayas, Nainital is one of India's most elite hill stations. Once the residence of Maharaja of Pilibhit, The Naini Retreat, one of the finest hotels in Nainital, has a majestic building exuding an Old World Charm that houses the most modern luxuries one could ask for. The hotel is one of the finest hotels in Nainital. Furnished with all the modern day amenities, the Hotel blends the world of hospitality with exceptional services for each of its guests. ... more   less 
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Also Known As:
The Naini Retreat Hotel Nainital
Naini Retreat Hotel Nainital

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