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The Pavilion
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Reviews (363)
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All reviewshigh courtbakers hutsufficient parking spacegarden facingheritage suitefamily suitenice hotelplace to staynaini jheelnice gardenroom servicewalkable distancepleasant staystandard roomthe ground floorfamily stayvisited nainital
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230 - 235 of 363 reviews
Reviewed June 21, 2014

Well my title of the review says it all. Stayed here for two nights-14 and 15 June. The location is good-very close to the mallital market and 10 minutes walk from the lake.The best thing-they have good parking space and even during peak season one can park his car easily.The staff was very courteous during my stay and exceeded the service standards i expected during peak season.The rooms were clean n spacious.They have a bakery as well, and you get freshly baked muffins,cookies, bread...and the list is longggg. i cherished the hot muffin...with hot coffee...sitting in the garden and enjoying the early morning view...good job guys:)

Room Tip: Go for Garden facing rooms.
  • Stayed: June 2014, traveled with family
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1  Thank AbhishekBisht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveladdict36, Owner at The Pavilion, responded to this reviewResponded June 30, 2014

Dear Sir,

Thank you for enjoying your stay with us! We hope to welcome you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2014

Bit far from lake and right opposite High court. Location can be good in case of snow fall as it is on high altitude and can have snow fall while lake area might have only rain. We strayed there during March week 1 and enjoyed snowfall. Very hospitable staff. Only one limitation :( hot water is not available round the clock and can be difficult if you are travelling with young kids.

  • Stayed: March 2014, traveled with family
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1  Thank piyaa123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveladdict36, Owner at The Pavilion, responded to this reviewResponded June 30, 2014

Dear Ma'am,

Thanks for sharing your experience of The Pavilion, yes the snow stays a bit more here and its a great experience by itself to see snowfall. We hope to welcome you again soon!

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Reviewed June 16, 2014

Stayed here from 12th to 14th June in one of their Garden facing heritage suite..these guys lived up to my expectations. ..we were 3 families with 3 kids aged below 3 yrs...Having booked the property I kept on praying tht the property actually turns out to be like the one reflected in reviews here...and it turned out to be just the same..in fact they delivered much more than I expected

One of the most amazing experience I hv ever had in terms of service..as I hv mentioned in the title they just don't say NO to anything...a special mention for Ramesh ji... with small kids with us the unusual demands of getting hot milk at the odd hours in the night were met with..the rooms were spacious n neat...food was awesome..The resort (wd prefer calling it a resort just for the amazing amount of open spaces this property has to offer) has this old world charm that can mesmerise ppl of all age groups...

Keep up the good work folks!!!

  • Stayed: June 2014
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Thank Rishi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveladdict36, Owner at The Pavilion, responded to this reviewResponded June 17, 2014

Dear Sir,

Such a wonderful start of our day at The Pavilion, your review has definitely made our day. Our whole team takes full responsibility for the comfort of our guests, we do try to provide whatever we can to our guest. We have tried to keep the hotel simple and we believe in giving a laidback experience to our guest. As mentioned by you we have kept our open spaces OPEN for the guest to just chill and relax. I am glad you enjoyed yourself at The Pavilion. We hope to welcome you again.

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Reviewed June 12, 2014

Great location! One can walk down to the lake..it's 15 min walk. We took the garden facing rooms. Rooms are very spacious. Food is something they can improve in terms of taste especially. Courteous staff. If you are taking your car, there is good car space available. There are lawns for kids to play and enjoy..I enjoyed my stay and will go back again...

  • Stayed: May 2014
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Thank Deepaknatarajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveladdict36, Owner at The Pavilion, responded to this reviewResponded June 14, 2014

Thanks for writing in, I am glad you enjoyed your stay with us. Hope to see you again.

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Reviewed June 12, 2014

It's a nice hotel where we got good room service n good butter chicken..
But where the hotel lacks is that they do not have early check out facility as in we had to check out by 3am n we were told that you cannot check out at dat time as there is no cashier available we were also warned that we tried so there were dogs in the premises who could be sent 4us.. This is a shame.. But the rooms are comfy n d staff is just helpfull.. Bedside our check out experience..
Our room no was 216 which was a family suite which we enjoyed..

  • Stayed: June 2014, traveled with friends
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1  Thank Abbhinav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveladdict36, Owner at The Pavilion, responded to this reviewResponded June 13, 2014

Dear Sir,

The hotel's check out time is 10 am, its written everywhere, we are lenient with the check in and check out timing in off season time, but in the month when other guests are already waiting outside how could the hotel let you stay till late. I am glad you enjoyed your stay with us otherwise. and about the dogs, thats our pet Jhonny and it goes with the tradition of our hotel, and why would we let out our dog on our guest ??? why would we ???? our guest mean everything to us and even our dog understands that.

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