We really liked this property for its location, just facing naini lake. it is a good property as compare to other hotels available on mall road with nominal tariff and fulfilling all basic amenities. It has a nice service staff. Hotel is having huge varanda's outside rooms (on 3rd floor) which is really relaxing place for a family to sit and spend time together and moreover a amazing view of nainital can be seen from there. Hotel's main entrance is having few stairs and they do have lift inside which becomes convenient for old people. I found rest of the hotels at mall road are having so many stairs for up and down. Hotel rooms are also reasobably big with sitting area. Food is average not that good. Visitors are having many more options at mall road for delicious food.