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“A beautiful location and generally nice view rooms, however...”

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La Quinta Gran Bahia Cuastecomates
Ranked #1 of 1 Hotels in Cihuatlan
Reviewed January 11, 2014

The room was very nice except for the decidedly weird King bed arrangement noted below. The staff was always friendly and helpful. Faucet water is not potable, which was fine, but filtered water was provided only the first day as two small water bottles. We had to ask each of the next tree days for water!

The restaurant was the biggest disappointment as it is buffet only. One price, regardless of how much, or in our case, how little you eat. Left-overs kept reappearing between lunch, dinner and the next day. Meals were often ready late, up to an hour, beyond the advertised time. Food in the steam trays was sometimes brought out cold. Breakfast was the best of the three. For lunch and an early dinner, the palapa restaurants next door on the beach had much better food at much better prices. They start to shut down at sunset, however. Most guests appear to have opted for the all-inclusive meal plan, but after the first day I was glad we didn’t.

Over-all, the hotel’s beautiful location makes up for management shortcomings.

Room Tip: We selected the King bed option, but they had simply pushed two queen beds together and overlapped q...
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  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank DaveB3913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Quinta H, Director General at La Quinta Gran Bahia Cuastecomates, responded to this reviewResponded November 13, 2014
Google Translation

Agradecemos mucho su comentario ya que gracias a ellos hemos ido superando dia a dia nuestros errores y asi poder llegar al objetivo que es la satisfaccion del cliente. Hemos tenido muchos cambios a lo largo de este año y la satisfaccion de nuestros clientes en sus comentarios son la prueba de ello. Le pedimos una disculpa si algo no fue de su agrado y lo invitamos a regresar para que se de cuenta que hemos mejorado mucho.Disculpe el tiempo que tardamos en contestar este mensaje pero fue por problemas de contraseñas pero fue leido en su momento. En nombre de todos los que aqui laboramos le damos las gracias esperando verlo nuevamente por esta su casa HOTEL LA QUIENTA GRAN BAHIA
We greatly appreciate your comments and thanks to them we have overcome our mistakes every day and so to reach the goal which is customer satisfaction. We have had many changes this year and the satisfaction of our customers in their comments are the proof. We ask for an apology if something was not to his liking and invite back to realize that we have improved mucho.Disculpe the time it took to answer this message but it was for password problems but was read at the time. On behalf of everyone here we work we thank you for this expecting him home again QUIENTA GRAN BAHIA HOTEL

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12 - 18 of 158 reviews

Reviewed August 15, 2013

A lot of services sold on internet are not available in the hotel,

no King size bed, no hair dryer, no curtains in most of the rooms, no room service at all !

Poor service, the cleaning of the room is bad.

Impossible to place a "dot not disturb" sign on the door, disturbed by the chambermaid every morning !

The hotel is noisy, very poor musical programation until 12 p.m every day.

To avoid if you want to relax ... does not deserve 4 stars at all !

  • Stayed: August 2013, traveled as a couple
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1  Thank Remy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Quinta H, Director General at La Quinta Gran Bahia Cuastecomates, responded to this reviewResponded November 13, 2014
Google Translation

Disculpe la tardanza pero le pedimos comunicarse con nosotros a
atencionaclientes@hotellaquintacostalegre.com
para enmendar la pesima imagen que se llevo de nosotros . El mes de julio agosto septiembre y parte de octubre 2013 contratamos a un equipo de trabajo para mejorar y no logramos las metas por lo que a partir de octubre de ese mes volvimos a tomar la administracion del hotel y los cambios han sido notorios por lo que le pido se ponga en contacto con nosotros para enmendar esos errores.
gracias

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Reviewed April 4, 2013

We went to Mexico for a driving vacation and had hoped to find a couple of quiet fishing village type of hotels and found a gem. The new owners of the Posada have done a great job remodeling the rooms and the resturaunt and are now starting on the outside of the hotel.
The exterior is a bit rough, but how much time do you spend staring at the outer walls?
The rooms are very spacious and European with beautiful tiles and the bathroom is great, beds very comfortable.
The food was very good and the staff were far more friendly and helpful than you could guess.
We are really happy we found the Posada before the rest of the world.

  • Stayed: March 2013, traveled as a couple
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6  Thank Jebb F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Quinta H, Director General at La Quinta Gran Bahia Cuastecomates, responded to this reviewResponded November 13, 2014

Sorry for the delay in answering but it was for password problems but if we read your comments and appreciate your review, as well as encourage you to know everything new that we miss in hotel..se amazed. many bgracias on behalf of GRAN BAHIA HOTEL LA QUINTA Cuastecomates

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Reviewed September 22, 2017
Google Translation

Room Tip: Las últimas habitaciones 324, 325, en la parte alta del hotel tienes una vista fantástica de la bahí...
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  • Stayed: September 2017, traveled with family
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1  Thank Lupita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2017
Google Translation

Room Tip: pide que no te pasen absolutamente ninguna llamada del exterior y sobre todo que no se presten a la...
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  • Stayed: August 2017, traveled with family
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    • Service
2  Thank jorgepinedab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2017
Google Translation

Room Tip: Definitivamente deben solicitar las habitaciones q están pasando el restaurant. Las llaman Junior mo...
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  • Stayed: June 2017, traveled with family
    • Value
    • Cleanliness
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3  Thank Kenny_Andrade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2017
Google Translation

Stayed: June 2017
2  Thank alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Gran Bahia Cuastecomates

Address: Bahia de Cuastecomates s/n | Cuastecomate Costalegre Jalisco, Cihuatlan 48980, Mexico
Location: Mexico > Jalisco > Costalegre > Cihuatlan
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Cihuatlan
Price Range: $131 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Quinta Gran Bahia Cuastecomates 4*
Number of rooms: 70
Official Description (provided by the hotel):
We are located in the splendid Cuastecomates Bay dominated by reefs and surrounded by tropical forest. This All-Inclusive hotel is located 16 minutes from Manzanillo International Airport, 4 hours drive from the city of Guadalajara, Jalisco, and 3 hours 45 minutes drive from Puerto Vallarta, Jalisco. ... more   less 
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