What a shame! On the surface, the hotel is lovely. Unfortunately, service is everything - and there is no SERVICE available at this hotel. No manager has been on site at all in four days and the standard response from staff, when addressed with a problem, is " I just work here". Broken air-conditioning and no effort to fix it or even provide a fan, poor attitude from the front desk, some wait staff is friendly, but overshadowed by others who are uninterested in customer needs and sometimes downright rude. I would not recommend this hotel.
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