We stayed in Guruprerana, Dwarka for a day in the third week of April 2014.Their check out time is 12 noon. On check in day, we landed in the hotel around 9.00 am and requested the front office staff to allow us to check in at 9.00 itself without charging extra for the three hours of early check in. They said, rather stiffly, that it cannot be done .On pressing hard,,they agreed for early check in with the condition that we should check out the next day strictly before 9.00 am. Else one more day will be charged. Our request with a supervisor was met with an even more bureaucratic reply of quoting their rules and pointing out how they have been in this business for 35 years and therefore they know better. One felt that ,the way they put across their point of view,courtesy towards customers was totally lacking. We did not want to argue further .We made it a point to promptly vacate by 9.00 am the next day.
The hotel is an old facility which they are attempting to spruce up -but not very well.
Their restaurant 'Sharanam' was the only redeeming feature.
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- Also Known As:
- Hotel Guruprerna Dwarka, Gujarat