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“Good Hotel with Excellent Service & Ammenties”
Review of Platinum Hotel

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Platinum Hotel
Ranked #16 of 41 Hotels in Rajkot
Reviewed July 8, 2013

1st time stayed at platinum Rajkot. Property is very Good and maintained. Peaceful atmosphere. I feel Good Customer Experience. Enjoyed Hot Dhosa in Breakfast..Really tasty...Only improvement require in A/c cooling...Else everything Enjoyable....will stay every Month onwords @ Platinum only.

  • Stayed: July 2013, traveled on business
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Thank mkdave1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this reviewResponded July 8, 2013

Dear Valued Guest,

Thank you for choosing to stay with the Platinum Hotel - Rajkot and for taking the time to provide us with such encouraging feedback.

We are delighted to note that you had an enjoyable stay with us and that you were pleased by the overall facilities and service of the hotel.

The team and I, look forward to the pleasure of welcoming you back to Platinum Hotel - Rajkot in the near future.

Sincèrement,

RajeshSadhukha
(Platinum Hotel - Rajkot | Ahmedabad)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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135 - 141 of 177 reviews

Reviewed June 19, 2013

Very good business hotel at Rajkot. Service is really good. The Hotel Staff is also co-operative and helping nature. Food qualities are excellent. cleanliness was maintained,everything was neat and clean.

  • Stayed: June 2013, traveled on business
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Thank NISARG_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this reviewResponded June 27, 2013

Dear Valued Guest,

Thank you for choosing to stay with the Platinum Hotel - Rajkot and for taking the time to provide us with such encouraging feedback.

We are delighted to note that you had an enjoyable stay with us and that you were pleased by the overall facilities and service of the hotel.

The team and I, look forward to the pleasure of welcoming you back to Platinum Hotel - Rajkot in the near future.

Sincèrement,

RajeshSadhukha
(Platinum Hotel - Rajkot | Ahmedabad)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2013

This property looks small from the façade and lobby but once you are inside the area approaching the rooms, you will find the whole layout huge with an excellent sitting area in the centre. The layout is very nice and commendable for a hotel of this category. The rooms are pretty big with all amenities and enough space to accommodate a meeting of 4 to 5 people. Being a new property, everything smelt fresh and was perfect. I stayed in room no 202 and found some issues in the bathroom with the uneven gaps in the bath tub. Also one major problem was that the water mixture of hot and cold was not proper. As I always have bath with hot water, I found tackling this a bit difficult as after I had adjusted the water temperature, there would be sudden bouts of extreme cold water and then extreme hot water in a systematic rhythm and routine. I guess it must be some teething issues which must have been solved by this time. My special mention goes for the Restaurant which was pure veg and even egg was not served there. The breakfast was very good and healthy and the taste of food was really good. We also found lot of people at dinner time who were not staying in the hotel which goes on to prove that the food is delicious. Overall a nice experience. Would definitely stay here again.

Room Tip: Take a package with BFF and Dinner. They have a lavish spread.
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  • Stayed: March 2013, traveled on business
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Thank PrakashAgrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this reviewResponded June 18, 2013

Dear Mr. Prakash,

Thank you for choosing to stay at Platinum Hotel – Rajkot and for taking the time to post your candid feedback regarding your recent stay.

We are happy to note that you had an overall pleasant stay with us and particularly appreciated our hotel. Your positive comments are most encouraging as guest satisfaction is our foremost concern.

With regard to your comment about the functional aspects of Hot / Cold Water, Please be assured, we have taken the necessary steps to address the areas that your feedback has highlighted. The problem was created as the shower Diverter knob was not Properly Fixed , Due to That reason Hot and Cold water Problem was Created. We would be glad to inform you that we have checked and solved the issue & now it is working properly.

We look forward to welcoming you back with us at Platinum Hotel - RAJKOT soon and thank you again for your patronage and recommendations to others.

Sincèrement,

Rajesh S.
Platinum Hotels (Rajkot | Ahmedabad)

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Reviewed June 11, 2013 via mobile

Good rooms clean with central AC food not so great but manageable as rooms are excellent - rooms are equivalent to standard of park plaza hotels. Hot water is available 24 hours - but support service not so good - wanted to buy sleepers and they said they can't send person out even for 10 minutes , nor they had sleepers to provide.

  • Stayed: June 2013
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Thank chanvish005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this reviewResponded June 13, 2013

Bonjour Valued Guest,

Thank you for selecting our hotel as your accommodation choice and for taking the time to share your appreciation with us.

We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us.

We sincerely apologize for the inconvenience caused and for not being able to deliver the service standards we set for ourselves. We have shared your comments with our Food and Beverage Team to take the necessary steps & House-Keeping Team for the training. Also I wish to inform you that we do provide Slippers in Room.

We sincerely hope that we will have the opportunity to serve you again and the pleasure of welcoming you back to Platinum Hotel RAJKOT in the near future.


Sincèrement,

Sadhukha Rajesh

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Reviewed June 11, 2013

Except the swimming pool, this hotel beats Imperial Palace of Rajkot. Excellent rooms and excellent food, centrally air-conditioned, king-size spring-bed (1" ft thick mattress), tea-coffee maker, rain-shower, courteous staff, grand banquet hall and much more. All this at a much lower cost!!!

No need to waste money at Imperial Palace now......Go ahead and book your room!!!!

Manish Gandhi

Room Tip: Go for Deluxe Room and celebrate your stay !!!
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  • Stayed: June 2013, traveled on business
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Thank MANISH G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this reviewResponded June 13, 2013

Dear Valued Guest,

Thank you for taking the time to share your feedback and for choosing our hotel as your accommodation choice.

It is heartening to note your appreciative comments in praise of the Property, its facilities and the service provided by our staff. We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.

Your appreciation for the friendliness and assistance of our staff is most encouraging and it gives us much delight to learn that our guests are satisfied with our services.

We look forward to welcoming you back with us at Platinum Hotel - RAJKOT soon.

Sincèrement,

Rajesh S.
Platinum Hotels ( Rajkot | Ahmedabad )

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2013

This is an excellent option for staying at Rajkot. The rooms are tastefully furnished, the staff are extremely courteous and helpful, and the location is excellent. The hotel generally offers very good value for money, right from the complimentary pick-up at the airport to the quality of their food and the services they offer. I would definitely want to stay again at this hotel again and recommend it to all my friends!

  • Stayed: June 2013, traveled on business
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Thank Kaustuv M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this reviewResponded June 11, 2013

Bonjour Valued Guest,

Thank you for selecting our hotel as your accommodation choice and for taking the time to share your appreciation with us.

We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us. We also appreciate your feedback on the décor of the hotel and respect your taste and opinion, we are glad to learn that you were pleased by the overall facilities and service levels at the hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

We thank you very much for your recommendation and hope that Platinum Hotel - RAJKOT remains your preferred hotel on all your future visits to Rajkot. We look forward to welcoming you back in the very near future.

Sincèrement,

Rajesh S.
Platinum Hotels (Ahmedabad | Rajkot)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2013

I will keep it short & simple

HIGHLIGHTS:
1) Rooms (Clean, comfortable & Hygienic)
2) Ambiance (subtle & attractive)
3) Price (Value for money)
4) Location ( very quite, no noise from corridors, other rooms etc. which is very important for a business traveler like me)
5) Staff (Courteous & active)

LOW LIGHTS:
1) Water (I think ur water storage tank is under the direct attack of sun, even the cold water felt real hot)
2) Room Service (It took approx 45 minutes to deliver paneer tikka in my room on day 1 & 50 minutes for veg platter on day 2)
3) Night Staff at Reception (They need grooming & training)
4) Uniform of housekeeping & restaurant staff (dirty,not ironed)
5) No pool, billiard room (basically nothing else to do except staying there)

Overall a good hotel to stay. As your hotel is new & with your continuous experiences, I am sure you will do very well in coming days.

Thanks
:)

  • Stayed: May 2013, traveled on business
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Thank 956Nishant83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this reviewResponded May 30, 2013

Dear Valued Guest,

Thank you for taking the time to share such a wonderful feedback and for choosing

Our hotel as your accommodation choice.

We are pleased to learn that you had an enjoyable stay with us and particularly

I appreciate your candid Comments on the Ambiance & value our hotel.

Your comments are most gratifying and will be shared with the whole team.

We sincerely apologize for the inconvenience caused and for not being able to

deliver the service standards we set for ourselves. We have shared your comments

with our Food and Beverage Team to take the necessary steps & Front office team for the

training.

We sincerely hope that we will have the opportunity to serve you again and the pleasure of

welcoming you back to Platinum Hotel RAJKOT in the near future.

In the meantime, I remain at your disposal should you require any further assistance.

Sincèrement,

Sadhukha Rajesh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Platinum Hotel

Address: Jawahar Road, Opp Jubilee Garden, Rajkot 360001, India
Location: India > Gujarat > Rajkot District > Rajkot
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 41 Hotels in Rajkot
Price Range: $50 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Platinum Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
Enter our impressively spacious and elegantly furnished rooms to experience comfort in all new way. Platinum Hotel welcomes you with a basket of dry fruits and a heavily stocked soft mini bar. Also, while you are busy in responding to your mails through wireless internet in hotel accommodation, our staff serves you with delicious morning breakfast. Situated 650 metres from Rajkot Railway Station, Platinum offers conference and banqueting halls, a fitness centre and complimentary Wi-Fi access. It also provides 24-hour doctor-on-call and concierge services. Urban Spoon serves pure vegetarian Indian, Chinese and Continental delights. 24-hour in-room dining is possible. Fitted with wooden flooring, contemporary air-conditioned rooms feature a flat-screen TV with cable channels and a personal safe. Tea/coffee making amenities and a minibar are included. The en-suite bathroom comes with hot/cold bath and shower facilities. The hotel is 1.2 km from Rajkot Race Course and 2 km from the Rajkot Bus Stand. Rajkot Domestic Airport is 3 km away.Platinum operates a round-the-clock reception. It offers luggage storage, tour arrangements and currency exchange services, along with an express laundry service. Free private parking spaces are available. ... more   less 
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