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“One of the best AI hotels ive been too”
Review of Diana Palace Hotel

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Diana Palace Hotel
Ranked #2 of 27 Hotels in Argassi
Certificate of Excellence
Glasgow, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“One of the best AI hotels ive been too”
Reviewed October 21, 2012

From the minute I arrived at this hotel I fell in love with it ... Reception staff were wonderful at check in, super friendly and very helpful.
We were given an excellent room with both sea and pool view.
The room was neat and tidy and the maid visited every day, clean towels and thorough clean.
Two excellent pools and lots of activities for all the family.
Bar staff at the poolside were amazing, remembered your name and drink after day 1!
The food for an all inclusive was exceptional, loads of choice and variety and nothing was too much bother for the staff in the dining area. The chef also made a point of saying if there was any particular food you would like coooked then he would be happy to do it for you.
Loved this hotel so much that we have rebooked for September 2013.

Room Tip: Rooms near the 2nd pool are a bit quieter with good views.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gemma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this review, October 28, 2012
Hello Gemma!

Thank you so much for taking the time to add your review on Diana Palace and for choosing to share your holiday memories with the rest of us.

We are super happy that you had a lovely holiday at the Diana Palace and that we were able to succeed on meeting your needs and expectations.

Thank you so much for expressing your wonderful comments on our lovely staff and for giving them a special mention for their work and efforts. You credit and rewarding words to them means a lot and boost their passion and enthusiasm to keep on doing what they love and this is sharing their smile that comes from the heart.

We are all looking forward to see you back again with us in the September 2013 and share some good moments with you. Our staff will be here on the spot to give you a warm welcome back.

Until the day we meet again, stay safe, have a great time back home and remember us and smile. Much love from all the staff and family at Diana Palace..xxx
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (387)
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English first
Strood, England, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 21, 2012

As above, all of the staff were friendly at this hotel, especially when my niece got homesick and came home early so I was on my own for the last 4 days.

The room sizes are good and the views were lovely.

There was a good variety of food & chips for us English who love our chips.

Both my niece & I had a great time. As above Stathis was good remembering names & drinks, having a good laugh with Sissy & J especially when playing bingo or quizzes!!

This is a very family friendly as well as couple friendly hotel and made everyone welcome.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Sally P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this review, October 28, 2012
Hello Sally!

Thank you so much for taking the time to add your review on Diana Palace hotel and for sharing your holiday experience with the rest of us.

It makes us very happy to see that you had a great time with us and that our hotel succeeded to meet your needs and expectations.

I would like to say a big thank you for your kind comments on our lovely staff and for giving them a special mention. We are very proud of them for making you feel relaxed and comfortable in our home.

Please know that our doors will be always open for you and your family and our staff will be always here on the spot to welcome you once again with a smile from the heart. Until we meet again, stay safe, take care and always smile. Sending love from all the staff and family at Diana Palace..xxx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haydock, United Kingdom
1 review
Reviewed October 19, 2012

Returned from holiday yesterday and are already looking at costings to go back next year, this is one hotel that we have been to and cannot find fault. From the day of our arrival to our leaving all staff were welcoming and made you feel special as if you were one of their family.The maids that clean the rooms do not seem to stop, they are always changing the beds and the towels but still stay hello to you. We have to say a special thank you to Marco in the restaurant for arranging for a special meal on our wedding anniversary(without us knowing). A huge thank you to all at Diana Palace for a lovely week

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caz0355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this review, October 28, 2012
Hello Bob and Carol!

My friends, thank you so much for stopping by to add your review on Diana Palace and for sharing with the rest of us. All the staff and the family are very happy that you had a lovely break here with us and we would like to thank you back for being our friends.

Please accept our appreciation to you for your kind words on our staff and for giving them a special credit for their work. Every single one of them is a gem for us and we feel very proud to them in our family.

Well, I hope you have settled down at home now and everything is going well for you.
Looking forward to see you again next year and remember again the old times.. Next time with new headphones LoL

Sending love from all the staff and the family at Diana Palace… Take care and be safe..xxxxx
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Chelmsford, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 19, 2012

This is a friendly hotel. I don't think I've ever stayed anywhere happier. The staff smiled and joked and cared and that seemed to make the guests more friendly to each other too.
The beaches are tiny but close (< 5mins)
Yes, the beds are firm - I slept well!
Yes, the decor wasn't 5* fantastic but it was fine, the rooms were clean and well equipped and everything worked.
Yes, the drinks were the 'all inclusive special' variety (not your Gordons and Bells). I enjoyed the wine in the restaurant but if you don't like that Greek pine flavour then it won't be for you.
There was a facility to make wonderful Greek coffee at breakfast. The chef went out of his way to prepare a special caulie cheese without ham just for me as I don't eat meat, and a fish en croute on BBQ night! There was always fresh salad and a good variety of dishes. Some of the sliced fruit (apples and peaches) had turned brown and didn't look too appetising and the veg were cooked English style (soggy) and not to my taste but when I mentioned this to another guest she said she liked them that way. You can't please all of the people....
We had a wonderful holiday here and I would recommend it whole heartedly. Thank you to everyone who made out stay so good (and thank you for finding and returning the camera too)

Room Tip: Get upgraded to the suites near the smaller pool (thank you again, wonderful) There'll always be...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allybindahouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this review, October 27, 2012
Hello Allybindahouse!

Thank you so much for spending some of your valuable time to add your review on Diana Palace and for choosing to share your holiday experience with the rest of us.

We feel so happy to hear your comments about the feeling you got while staying in our home. Indeed we believe that when we feel happy and we love what we do, this is reflected to every guest and this makes a perfect atmosphere. As you correctly said, it is all about caring and sharing a positive attitude. Small things that we sometimes take for granted may make a huge difference. Thank you very much for your comments on that.

We are very glad that our hotel facilities and services succeeded on meeting your needs an expectations. We believe that there is always space for improvement and through your guidance we always manage to improve our standards. Your opinion and ideas is a great help for us.

More importantly we would all like to say a big thank you for your kind words on our staff and for giving them a special credit for their work and personality. Your credit to them is very important and it gives them a big motive to keep on doing what they love with passion and enthusiasm. Thank you so much for that.

We hope that we will have the chance to have you back with us in the future and share some good moments together again. Our home will be always open for you and our staff will be ready once again to greet you with a smile from the heart. Until that day comes take care, stay safe and always remember us and smile. Sending love from all the staff and family at Diana Palace..xxx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nailsea
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 17, 2012

We recently stayed at the Diana Palace what a refreshing change. Turned up at reception to be greeted by Katerina who arranged for us to be taken to our room (112) which was just down the slope from reception (all other hotels we have stayed in this year just gave us a site map and vauge directions). From then on the holday just got better, every member of staff was so friendly and seemed happy in their work. Special thanks to Sathis, Jodi, Vasilis, Ilius and our great chef Sakis (who kindly gave me a copy of his recipe for Kleftiko and cooked it specially for us).
The whole site was very clean and our bedding was changed more often than I can remember.
The entertainment was very good. This was the first holiday in a long time when we really didn't want to come home. All in all a really relaxing holiday, so much so we hope to go back next year for our Ruby wedding anniversary. Hope to everyone next year Sandra & Mike Clifford

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank SandraClifford1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this review, October 27, 2012
Hello Sandra & Mike!
Thank you so much for taking the time to add your review on Diana Palace and for choosing to share your holiday memories with the rest of us!

It makes us feel very happy that you had a wonderful holidays here with us and that our staff made you feel so welcome in our home.

We would like to say a big thank you for your kind comments on our staff and for giving them a special mention for the way the took care of you. Your credit to them is very valuable and it really boosts their passion and enthusiasm for their work. Big appreciation for your rewarding comments!

As for Saki’s Kleftiko, I must admit that it is one of my favorites too. I have inboxed you a video of our chef Andreas of a step by step Kleftiko recipe that will help you a lot with your cooking!

We all hope that we will have the chance to have you back again with us in the future for a second round of relaxing, sunny, worry free holiday. Until that day comes, have a great time back home and always smile! Sending love from all the staff and family..xxxxx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoddesdon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 16, 2012

Returned to Diana Palace after a fantastic fortnight last year and once again we weren't disappointed. All the staff are an absolute credit to this hotel....nothing is too much trouble for any of them and they always greet you with a smile no matter what time of the night or day. We were surprised at how many of them remembered us from last year. There were a few new faces this year but again all were so polite. We must give special thanks to Vassilis (Bill) who looked after us so well every evening...the best barman we have ever encountered on any holiday. There are too many staff to mention individually but they are all great and such hard workers. The hotel is exceptionally clean in all areas again a credit to the staff. Will be coming back?? I'm sure we will.....I think it's going to be hard to top the service with a smile that you receive at Diana Palace. Love to you all - Jackie & Martin (and mum this year!)

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie2909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this review, October 27, 2012
Hello Jackie, Martin and Mum!

Thank you so much for taking the time to add your review on Diana Palace and for sharing your holiday memories with the rest of us. We would like to say a big thank you for coming back again this year to see us and for bringing your mum this time. We hope that she had a wonderful time and she left back home with a smile.

Please accept our appreciation for your kind words on our staff and for giving the a special mention for their work and personality. Your credit means a lot to them and I am sure that you have a put a smile on their face. Thank you so much for your kind comments on Vasilis! We are very proud to have him in our family and I agree with you, he is a very hard working man, always with a smile from the heart to share. Well done Vasilis!

It will be a honor and a pleasure for us to have you back again soon. Please know that our home is always open for you and our staff will be on the spot to welcome you with warmth. Until we meet again, have a great time back home and always smile! Sending love from all the staff and family! xxxxx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
99 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed October 15, 2012

just had a lovely relaxing week here - staff are absolutely brilliant - cant fault them at all - nothing too much trouble - town itself is quiet but it is end of season - hotel lovely and clean - room was spacious and plenty of sunbeds. thank you all for a lovely time.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nuttynetty1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this review, October 27, 2012
Hello nuttynetty1953!

Thank you so much for taking the time to add your review on Diana Palace and for choosing to share your thoughts with us. We are very happy to see that you had a great time here with us and that our staff made you feel so welcome and comfortable.

We would like to say a big thank you for your kind words and for giving our people a special mention. We are looking forward to see you back with us in the future. Our home is always open for you, your family and friends. Until we meet again, stay safe and have a great time back home. Love from all the staff and family..xxxx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Diana Palace Hotel

Property: Diana Palace Hotel
Address: Argassi | Zakynthos, Argassi 29100, Greece
Location: Greece > Ionian Islands > Zakynthos > Argassi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Argassi
#2 Romantic Hotel in Argassi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diana Palace Hotel 4*
Number of rooms: 119
Official Description (provided by the hotel):
Diana Palace has a superb location in one of the finest and cosmopolitan area of Argassi. It is situated only 3 km from Zakynthos town, 5 minutes walking from Argassi beach and moments from the finest Vasilikos beaches. Everything you expect from a contemporary hotel, but with a unique personal character. Offering an interior of 120 spacious hotel rooms and mature gardens on the outside where palm trees lead down will make your holidays relaxing and worry free. For those who like to get out-and-about, the charming area of Argassi is well worth a visit. The hotel, with its friendly service and loyal staff, offers every comfort and facility for guests of all ages, to ensure the idyllic holiday that brings our guests back year after year. ... more   less 
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Also Known As:
Diana Palace Argassi
Diana Palace Hotel Argassi
Diana Palace Hotel Zakynthos/Argassi

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