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“A fantastic week - too short!!”
Review of Diana Palace Hotel

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Diana Palace Hotel
Ranked #2 of 26 Hotels in Argassi
Certificate of Excellence
Reviewed June 16, 2012

I cannot fault this hotel, its location, facilities, services or staff . Its around 20 minutes from the airport - its close to the beach, shops and bars (with free nightly entertainment!) although the hotel offers evening entertainment too -Sisi(you must see his Michael Jackson routine!), Zana, and Jamie do their very best to entertain you - day and night!! The rooms are a good size - (yes - the beds are firm) every room has a balcony! The food is great - all day long! (Thanks chef) Drinks are great -be careful of the generous measures! (Hey Stathis and Illias - thanks for the great drinks - from 'the girls', xxxx) Two pools - plus shallow ones for little'ns - lots of sunbeds. Two bars - lots of different places to sit and relax. All the hotel staff are wonderful. Boat trips are great - we saw dolphins and turtles - swam in the turquoise sea (magic!) We went 'all inclusive' so any extra spending went on trips, drinks in the Agassi bars (Legends, Magic Mushroom, Mollie Malones, Green Frog - all good fun!) and shopping - oh, and the air conditioning (it was hot!) and the room safe. Great holiday

Room Tip: Perhaps a little way away from the pool and bar - where is quieter - although there are no noisy act...
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  • Stayed: June 2012, traveled with friends
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4  Thank doremouse1607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this reviewResponded June 21, 2012

Hello doremouse1607!

Thank you very much for taking the time to add your review on Diana Palace hotel. We are very happy that you had a great time with us while holidaying in our hotel. Please accept our appreciation to you for giving special credit to our entertainment team! They are all wonderful and full of enthusiasm when it comes to entertain our lovely guests. Thumbs up for Cissy, Zana and Jamie. Michael Jackson is my favourite! Cissy has the moves!
I would also like to thank you for your mention on our staff in general at Diana Palace. We are all very proud of them for making feel so welcome.

I am glad that you had the chance to explore our beautiful island and see some turtles Caretta Caretta and dolphins. Wonderful places and crystal clear sea ( simply heaven on earth).

Well, that was just a note to say a big thank you from all the staff and family. We hope we will have the chance to see you back again sometime and have some good fun together. Until that day comes, have a great time back home and smile! Love from all the team!

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1,201 - 1,207 of 1,553 reviews

Reviewed June 15, 2012

We travelled as a family of 9 (including 3 children) and can honestly say this is a great hotel. Moreso the staff. Every member of staff was amazingly friendly & helpful. As a couple, we have travelled quite a lot (Cuba, Egypt, Australia, America and even Zante a long time ago!) and would say that the staff at this hotel are the best we have come across (Jodie, Marcos, George, Dennis and his team, Stathis, Illias, the entertainment staff (who were great with my sister's 3 children (ages 5-14) sorry if I left any out. Always smiling, it must tire them out! and always happy to advise on what to do and where to go and how to get there.

The food is excellent and over 2 weeks we never tired of it. What made things really special was when we were asked if we would like a special meal making for us. We chose this as our last meal of the holiday and it was absolutely beautiful! (Special thank you to Dennis and Marcos!!)

Don't expect amazing rooms, they are very clean, but a bit basic and a bit damp smelling (and the walls are paper thin, so take ear plugs if you are a light sleeper). The beds are REALLY firm! I like a firm bed, but this was at times uncomfortable (i think a lot of other guests had this as the only fault with the hotel). We had twin beds that wouldn't easily push together without leaving a huge gap, and my partner's feet stuck out the end of the bed (he's just over 6').

The resort area is nice, as others have mentioned the beaches aren't amazing (but the sea is!). We hired cars for one week and this helped us see a lot more, Bocoli (a must by day and night!) Gerrakas beach, Porto Kaminia beach, Zante Castle, etc. We hired bycicles for the day and cycled to Kalamaki (with mum and dad). We also booked a couple of excursions through NEFIS TRAVEL (based in Tsilivi) who we would strongly recommend for the personal touch and getting to sites early before the crowds (shipwreck in particular) Jackie (the tour operator was brilliant!). The turtle spotting trip was our highlight.

Don't let the rooms put you off, but think it fair to mention as we had such high expectations after reading Trip Advisor before we left. Everything else far outways this, so book it, you won't be disappointed !

Zante is a beautiful island.

  • Stayed: June 2012, traveled with family
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4  Thank LurveMeHols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this reviewResponded June 16, 2012

Hello LurveMeHols!

Thank you so much for taking the time to add your review on Diana Palace! Please let me express staff’s and family’s appreciation for your very kind comments about us. Most of all i would like to say a big thank you for mentioning our lovely staff by their names and for giving them the best reward they can ever have. Your kind feedback is our motive to keep on doing what we love. That means a lot to us! I am glad you had the chance to get to know with those beautiful places in our island. We have some very good hidden gems around and what it takes is a boat and a care to start exploring. A great experience.. Turtle spotting is my favourite too. It is amazing to see those little creatures swimming with people.
Please note that your feedback is very important to us and we take all of your comments into serious consideration. That makes us better and we take your thought as an opportunity to meet your needs. I am afraid that there are not much we can do about the walls as the majority are made from brick and concrete and in some parts concrete and plasterboard. As for the beds we have chosen to have orthopaedic ones as they good for the back. I will see what i can do with the management for next season so we can have some softer beds and be more flexible with our guests’ taste.

Well, that was just a note to say thank you for the time you spend to share you feedback. We hope we will have the chance to have you again in our home. Our team is looking forward to see once again! Until we meet again, stay safe and have a great time at home. Sending love from all the staff..xxx

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Reviewed June 14, 2012

Where can i start, from the minute we arrived, the service was excellent, drink on arrival, check in very quick, the staff are a credit to the hotel especially illias and stathis, the staff in the restaurant were the best and the food was lovely. everything about the hotel was just fab, it was very clean and the rooms were great as well, we travelled with my sister and family and we asked for our rooms to be next door to each other, nothing was a problem for them.The animation team were also excellent especially Zana, she is such a lovely girl and they all were very good with the childen stopping at the hotel, this hotel is perfect in everyway and we are going back next year and counting the days thanks for a wonderful holiday see you next year xx

Room Tip: It depends on what type of room you want we had ones overlooking the pool and had no problem with an...
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  • Stayed: June 2012, traveled with family
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4  Thank julie q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this reviewResponded June 16, 2012

Hello julie!

Thank you so much for taking the time to add your review on Diana Palace hotel. On behalf of all the family and staff i would like to express our appreciation to you for your special mentions to each one of them. They are all truly fantastic and we are so proud of them for making you feel so special. We are super happy that you had a brilliant time with us and we are all looking forward to welcoming you once again in our beautiful island and Diana Palace hotel. Until we meet again, please stay safe and keep smiling! Sending love from all the staff and family..

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Reviewed June 14, 2012

A fantastic holiday had by all my family. The hotel was very welcoming we were greeted by very friendly reception staff and had a welcome drink on arrival. We were shown to our fab room 2 bedroom studio with seperate kitchen/ diner overlooking the pool with double balcony. The rooms were always kept very clean. The restaurant staff were helpful and friendly and oh my lord wot memories they have have for remembering your drinks etc. the food was lovely with a good variety. The chef came out every night to ask if everything was ok and was happy to serve you with an alternative if needed which we did as my daughters fussy. It was my daughters birthday whilst we were there and he made her a beautiful meal which he stood at our table and carved, making us ll feel very special. Bill who worked on the main bar was fabulous he again had a fab memory for drinks he was always smiling and provided local information. Entertainment staff were great on getting everybody involved. The management team were fabulous and I will definitely visit again. A hotel that caters for all age groups and a great location.

  • Stayed: May 2012
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2  Thank 4jwelshers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this reviewResponded June 15, 2012

Hello 4jwelshers!

Thank you so much for taking the time to add your review on Diana Palace hotel and for expressing your positive comments on our hotel, lovely staff and management! This means a lot to us and it makes us feel very proud of all the team! I must agree with the memory of Stathis and Billy. They always remember names and drinks and it is still a mystery for me how they do it! I am glad you had a nice time on your daughter’s birthday. I am sure it was a nice surprise for her. I hope we will have the chance to see you and your family again in our home! Our staff members will always be here for you. Until we meet again, take care back home and have a great time. Sending love from all the staff and family at Diana Palace.

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Reviewed June 13, 2012

We stayed here at the beginning of June and can honestly say that this was the most relaxing holiday ever. The staff are all so friendly. Special thanks to Bill at the bar for looking after us and for his caring manner and thoughtfulness after we witnessed a horrific motorcycle accident. (Please take care on the roads if you hire a moped etc). The food is of a very high standard and the red wine is lovely. If you fancy a meal out we can recommend the Peppermint Kitchen. Its on the road opposite the church. Lovely food and great service.
The resort itself is a little quiet with not the best of beaches but there are bars along the beach with free sunbeds and no pressure to buy anything if you don't want to.
Don't hesitate to book and I'm sure we will return in the future.

Room Tip: 533 is a quiet room with views over the smaller pool
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  • Stayed: June 2012, traveled as a couple
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1  Thank Nettt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this reviewResponded June 15, 2012

Hello Nettt!

Thank you very much for spending some of your valuable time to add your review on Diana Palace. It is really nice to hear you had a wonderful time with us. Thank you so much for giving special mention to our staff especially Billy. He is a very good person having a special care for everyone and a smile from the heart. We are very proud of him! I hope that this accident you witnessed did not influence your holidays overall. I am sorry you had to see that. Driving a moped in Zakynthos requires special attention, so it is good we should give a tip to everyone.
As for Peppermint restaurant what can i say! My favourite place! I go there very often with my friend and family. Good food, atmosphere and friendly people. Especially the owner Panagiotis. He is a real professional and takes care of everyone! I recommend it to all.
I hope we will have the chance to see you again in the near future. Our doors are always open for you and our staff always ready to welcome you in our home. Until we meet again, stay safe and smile! Sending love from all the team at Diana Palace xxx

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Reviewed June 11, 2012

My Husband and I stayed at the Diana Palace early May 2012. The hotel is clean and welcoming and the staff are the friendliest we have ever had on holiday. Special thanks to Jodie in the pool bar and restaurant, very helpful and considerate young lady. The food was excellent, the Chef very good at his job and the reception staff brilliant. Will definately return here again.
Val. P.

  • Stayed: May 2012, traveled as a couple
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4  Thank Mommaphipps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this reviewResponded June 15, 2012

Hello Val. P!

Thank you very much for taking the time to add you review on Diana Palace hotel and for expressing your comments about our staff and especially Jodie! She is a new member in our family and she has had a warm welcome from every member of the hotel. A very good person with a good heart and always a mile in her face. We are very proud of her! We are super happy you had a great holiday with us and we are looking forward to accommodate you again in the future. Have a perfect time back home and remember us and smile! Sending love from all..xxx

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Reviewed June 10, 2012

The Diana Palace was recommended to us by a friend, Jett Cantwell. My wife and I were booked under 2 other couples. From the moment of our arrival, we were greeted with the friendliest staff and beautiful interior views of the hotel lobby. I do not have one negative thing to say about our stay here. After one of the roughest years of my life, the Diana Palace Hotel was the perfect place and location to get rejuvenated. I've read other reviews here and I must say for the ones who are speaking on a less than excellent review of the food offered here, let me respectively say to you "This is Greece and what better way to experience their culture, FOOD, and the people than to allow yourself the treat of not wanting the same foods you get back at home." The food was excellent here. The culture is incredible. The staff are all exceptional and are willing to "please" every individual to the best of their abilities. I would recommend this hotel and the sights on the island to anyone. You will not be disappointed!

  • Stayed: June 2012, traveled with friends
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4  Thank Ryan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katerina-dianahotels, Manager at Diana Palace Hotel, responded to this reviewResponded June 15, 2012

Hello Ryan R!

Thank you so much for spending some of your valuable time to add you review on Diana Palace. On behalf of all the staff, family and management at Diana Palace, i would like to say a big THANK YOU for doing such a long trip from America to visit our beautiful country and our lovely island. I am very glad you are not disappointed and you had the time to relax and free your mind. Your wonderful comments is our biggest reward to keep on doing what we love and that gives us a great motive for the future. A special thanks to our good friend Jett for her recommendation. We hope next time you will have the chance to come along with Jett! I am sure you will have a good time and taste Greece for the second time. Its priceless to get to know better a foreign country with its own tradition and culture. It makes your mind bigger! Thank you so much for giving special attention to that. Until next time, be safe, smile, have a nice time, relax and of course give our love to Jett and the rest of the family! Sending love from all! xxx

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Additional Information about Diana Palace Hotel

Address: Argassi | Zakynthos, Argassi 29100, Greece
Phone Number:
Location: Greece > Ionian Islands > Zakynthos > Argassi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Argassi
#2 Romantic Hotel in Argassi
Price Range: $116 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diana Palace Hotel 4*
Number of rooms: 119
Official Description (provided by the hotel):
Diana Palace has a superb location in one of the finest and cosmopolitan area of Argassi. It is situated only 3 km from Zakynthos town, 5 minutes walking from Argassi beach and moments from the finest Vasilikos beaches. Everything you expect from a contemporary hotel, but with a unique personal character. Offering an interior of 120 spacious hotel rooms and mature gardens on the outside where palm trees lead down will make your holidays relaxing and worry free. For those who like to get out-and-about, the charming area of Argassi is well worth a visit. The hotel, with its friendly service and loyal staff, offers every comfort and facility for guests of all ages, to ensure the idyllic holiday that brings our guests back year after year. ... more   less 
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Also Known As:
Diana Palace Argassi
Diana Palace Hotel Argassi
Diana Palace Hotel Zakynthos/Argassi

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