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“Great holiday”

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Isla Del Aire Apartments
Ranked #1 of 6 Hotels in Punta Prima
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great holiday”
Reviewed June 26, 2014

Spacious apartments and cleaned daily, it's a good location and the staff are very nice and extremely helpful. The food is okay, but not great. Drinks are fine and plenty. The pool is lovely and there is a sunbeds for everyone and the bus service is good. The hotel is only five minutes from the beach. Nice market stalls on certain days.

  • Stayed June 2014, traveled with family
    • Value
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Helpful?
Thank Pamela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, July 1, 2014
Dear Pamela,

We feel happy to know that you had an enjoyable stay with us.

Regarding your comments about the food quality, we would like you to know that we have a weekly meeting to discuss quality issues. In our next meeting we will be addressing your opinion.

We are looking forward to welcoming you again in the future.

KIND REGARDS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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634 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Czech first
  • English first
  • French first
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  • Spanish first
  • Any
English first
Manchester, United Kingdom
1 review
Reviewed June 25, 2014

My husband and I stayed here with our two children Eva and Nick who are 4 & 2 from 14th-24th June 2014. Overall a brilliant family hotel and we thoroughly enjoyed ourselves. It has a really relaxed feel about it, but still plenty of activities on throughout the day if you want get involved and we found all of these so much fun and enhanced our time here.
The accommodation is as expected of a family hotel and they are kept very clean, the cleaning staff are excellent and very friendly and clean linen is brought daily, It was always nice to see what towel animals would be left for us! The staff in both the hotel and restaurant/bar are all lovely and always happy to help.
The pool is fantastic for younger children and because most people have children here the kids all play together and you can comfortably and safely supervise them from the sunbeds. We met some fantastic people and spent many hours together by the pool and in the evenings.
The beach is very close and the sand is nice, not pebbles. The waves can get a little rough though so children cannot go in alone. We did experience one day when we had to abandon the beach however as a swarm of jelly fish invaded!! Apparently this is quite common here.

The evening entertainment is good fun and varied enough to keep us all happy, we had a magic show which was A*** and salsa dancers, diva singers, all very very good acts!
Finally I cannot praise the animation team here enough, Aaron and Dylan, ThankYou for such a wonderful holiday and for how great you are with the children. We will never forget Chichewa and the fun mini disco which my daughter loved so much!! Also water gym and water polo for the adults what with all the technical difficultlies!! "Practise and Enjoy!!" Keep up the good work guys from your "Mona Lisa" and "Johnny boy"!!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, July 1, 2014
Dear Rebecca,

We would like to thank you for your kind comments and the trust that you placed in us during your holiday. We feel specially happy to know that your kids had a nice stay!

Our staff understand the importance of making our guests feel at home and of course will do whatever they can to ensure that guests have an enjoyable stay.

We will gladly pass on your remarks to Aaron, Dylan and the rest of the team.

BEST REGARDS
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Bromsgrove, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2014

As a couple, stayed here for 2 weeks from May 28th ,this was our 11th holiday here and it never fails to deliver.Spacious apartments,cleaned daily,as are both pools.Staff go that extra mile to help,big thank you to Paul,who works tirelessly to please in the Bar and Restaurant and also to Marco and Mehdi always on the go to keep all of us 'fed and watered'.Excellent for families and couples alike,one separate shallow pool for small children and a larger deeper pool for all.
Aaron and Dylan never failed to deliver ,organising water polo,darts,pool,boule and entertainment for all ages,never pestering but willing to keep us all engaged.Garden is kept neat and tidy 'thanks to Chimmey',and reception staff always helpful and obliging.Great to meet up people who keep coming back,nice to see Maureen,Will ,Rosie and children again and a big hello to Freya who melted our hearts.Punta Prima beach only a short walk from the hotel and provides a small handful of reasonably priced bars and restaurants.Local bus service into Mahon and a coastal road train to Binibeca,which is well worth a visit, especially the wonderful beach and bar.Look forward to seeing many returning friends in September.Big thank you to Frank and all his staff for yet another wonderful stay.

Room Tip: All rooms circle both pools,ground floors suitable for young children and elderly alike.All have air...
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  • Stayed May 2014, traveled as a couple
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Helpful?
2 Thank Jerryakaspud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, June 30, 2014
Dear Jerryakaspud,

We feel extremely happy to know that you enjoyed your 11th stay with us!! We want to thank you the trust you placed in us year after year.
We will be delighted to pass on your remarks to Paul, Frank and the rest of our team.

We look forward to seeing you again!!
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Leeds, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 23, 2014

As a couple, we stayed here 9th - 20th June, and didn't want to come home. I can see why people return here year after year.
Good clean apartment, cleaned daily. Free wifi in the reception area. Loads of sunbeds available so no need to reserve (unless you want a brolly). Fantastic bar staff, especially Marc, Paul and Mehdi.
The food was good - typical spanish hotel food. If I could change anything, I would ask for some cold meats or cheese on a lunchtime so that we could have a sandwich, rather than a hot cooked meal in the red hot sun.
A massive thank you and well done to Aaron, who just made us laugh, didn't pester you too much if you didn't want to join in the games - although plenty of us did, and he always took the time to speak to everyone. The nick names he came up with were quite good to, we had a Rambo, and he called my other half "Bruce" after Bruce Willis........ "Practise and enjoy Aaron" :-) I hope the hotel appreciate the fantastic job he does. "Shake your balls Dylan" !!

I don't know if it was the atmosphere, or the "holiday mood" but everyone was so friendly, we met loads of fantastic people, the twin girls on "Frogwatch" - Harry and Jackson, sue and ken, and too many more to mention.

We took the road train to Binibequa, and went into Mahon a couple of times. Once to see the market (Tuesdays and Saturdays) and then to go on the glass bottom boat which was good. There are 2 different companies that run these tours, so read both the brochures to see which one you would prefer. The bus stop is a short walk from the hotel - but avoid the 10.20AM bus into Mahon and the 2PM bus back - it is so cramped, and unless you get to the front of the queue you won't get a seat. It is only E1.70 per adult each way.

Do I really need to see the hotel staff using reception and bar areas as a youth club when they are not on duty - possibly not, but that was the only grumble.

The resort of Punta Prima is very quiet...4 restaurants, 2 supermarkets, two gift shops and a bar. There was a craft fair though 3 nights a week.

Finally.......watch out for the MOSQUITOS!!! If you are going to these apartments soon, please either start taking anti histamines now if you are usually bothered by them, or please take plenty of mosquito spray. Everone was affected, but we couldn't work out if we were bitten by the pool during the day, or on an evening watching the entertainment.

If I could pick this hotel up, and its staff and put it in a resort with a bit more to do it would be absolutely perfect.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank LouAnne26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, June 30, 2014
Dear LouAnne,

Thank you for taking the time to send us your opinion and for your kind words. We feel very happy to know that youhad en enjoyable stay with us.

Regarding your comments about having cold meals and the use of the common areas, we will review them in our weekly meeting to discuss areas such as customer care and quality issues.

We will pass on your remarks to MArc, Paul, Mehdi and the rest of the team.

We look forward to seeing you again next year!

BEST REGARDS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 19, 2014

Stayed here 6-17 June with my husband and 2 year old twin daughters and we all had a great holiday. It was perfectly suited to our needs, given the small size of the complex, the fact that there was a shallow pool as well as a deeper pool, a play park on site as well as nightly entertainment including kiddies disco.
The apartments were a good size and cleaned daily with beds made up every day and clean towels. We had a first floor apartment which suited us as it meant we could open patio doors onto balcony without the girls being able to escape!! The grounds are beautfiully kept with a great mixture of plants and flowers around the aprtment buildings and a grass area around the sunbathing area around the pool. There are half a dozen permanent parasols which get 'reserved' early on but we bought a parasol from the supermarket for about 9 Euros as we went to the beach too and there were a few available bases around the pool which meant we could use it around the pool too.
Aaron and Dylan (Entertainment team) were brilliant with all guests with day time games and evening entertainment. Aaron's saying of 'practice and enjoy' had us laughing everyday. The girls loved the nightly kiddies disco and the entertainment was of a pretty good standard in the evening. All of the Staff and other guests were so friendly which created a great atmosphere for us to enjoy our holiday. You can really understand why people keep coming back here.
Punta Prima itself is a lovely quiet place with a handful of restaurants which are reasonably priced. The beach is lovely with shallow waters and beautiful white sand. We took the road train to Binibequer and a bus to Mahon where we took a glass bottom boat, both of which the girls loved and were worth doing. You could hire a car from the hotel reception for 60 Euro for 3 days which we thought was very cheap but we didn't hire one inf the end.
We would higjly recommend these apartments especially if you have younger children.

Room Tip: We found first floor better as we have young children and wanted to be able to have the patio doors...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Caroline I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, June 30, 2014
Dear Caroline,

Thanks a lot for your kind words. We feel glad to know that the whole family enjoyed your stay with us and that your little girls had so much fun at the pool and the mini disco.

We really hope to welcome you again next year!

BEST REGARDS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 16, 2014

Visited with family in June, 4 adults and two children, one aged 5, the other 18 months.
Good clean accommodation, 4 piece bathroom with room service provided daily. Two excellent pools, one splash pool for the younger children and a large pool for older children adults. Ample sun loungers round the pool, drinks available from poolside bar, together with food and ice cream at most times of the day. Carl in the pool bar was a particular favourite with our grandson, who talked sport w whenever he could! Animation team provided entertainment for those who wished to join in, and a good evening programme of entertainment even included Lady Gaga one evening. Food was OK, with plenty of options for children, even the most 'fussy' of eaters.
White sanded beach 3 mins walk away, and there was a sports area adjacent to the entertainment area, where many football tournaments were held by the young male guests in the build up to World Cup!
In summary, an excellent, safe venue for a family holiday, where family needs are high on the agenda. We will visit again - hasta la vista!

Room Tip: Ground floor rooms lead directly to pool area.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grahame B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, June 30, 2014
Dear Grahame,

We are delighted to see that the whole family enjoyed your recent stay with us. We will pass on your remarks to Carl and the rest of the team.

We looking forward to welcoming you again in the future.

¡HASTA LA VISTA!
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Scotland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 15, 2014

We spent 10 days here with our 2 year old son & had a wonderful holiday. The apartments are cleaned daily & are well equipped. The grounds are well maintained with a lovely pool ideal for children & adults alike. The staff are friendly & helpful, any problems were fixed by the next day. The entertainment was brilliant with games during the day and a disco for the children at night. Thanks again to Dylan and Aaron for their fantastic efforts. Food was good with a wide choice. The hotel is close to a beautiful beach, parks for the children and bus stop to take you all over the island. We went on a couple of trips to Mahon and citadella. All in all a brilliant holiday and we would definitely come back to visit again.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Holidaybuddies2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, June 30, 2014
Dear Holidaybuddies,

We feel very happy to know that you and your little son enjoyed your stay with us.

We would like to thank you for taking the time to contact us and we are looking forward to welcoming you again in the future.

KIND REGARDS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Isla Del Aire Apartments

Property: Isla Del Aire Apartments
Address: Carrer de Ponent, s/n, 07713 Punta Prima, Minorca, Spain
Location: Spain > Balearic Islands > Minorca > Punta Prima
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Punta Prima
#5 Romantic Hotel in Punta Prima
Price Range (Based on Average Rates): $
Hotel Class:3 star — Isla Del Aire Apartments 3*
Number of rooms: 60
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Also Known As:
Isla Del Aire Apartments Hotel Punta Prima
Isla Del Aire Apartments Punta Prima, Minorca

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