Drove from Cebu to Dumaguete (6 hour drive) yesterday to meet friends in Dumaguete and expressly for the purpose of teaching my GF to swim (yeah, caucasian guy teaching an island girl to swim). Dumaguete friends recommended El Dorado resort... nice swimming pool (true) and P150 "Entrance Fee" (says so, stamped right on the receipt).
Issue #1: Absolutely no external consumables allowed on the premises. STRICTLY ENFORCED. We had just finished lunch in Dumaguete. GF still had part of a 500ml bottle of water, I still had ice from a soda I had with lunch... Nothing else, no edibles, no other drinks... just water and ice. We were REQUIRED to dispose of these (throw them in trash) by security guard at the entrance before we were allowed to proceed to the check-in counter.
Issue #2: At check-in counter, were informed the "Entrance Fee" was P150, consumable. Paid P300 for the two of us, proceeded to pool area where security told us we are NOT allowed to use pool, pool is for room guests of the resort only.
I protested that I paid an "Entrance Fee" and intended to use the pool. Was told "For a while, SIr, for a while... Supervisor is coming". So I waited... "for a while".
When the "Supervisor"/(owner?) arrived, a 50'ish caucasian with a heavy Swiss accent, I repeated my protest and was told the "Entrance fee" only allowed me into the bar/restaurant area where it was "fully consumable" for food and drink (after they took away my only drink (ice and water) at the main entrance), now I'm expected to pay a MINIMUM or P150 (each) for the Resort's overpriced "consumables"?... and I'm not even allowed to use the pool... which was my only reason for being there in the first place!
Not in this (or any other) lifetime.... I demanded my money back. The owner complied, meantime explaining the reason for the resort's policy...
Listen up! This is good...(as one caucasian to another...)
As an American in the Philippines, I should "Understand how Filipinos are"... If resort did not have this policy in place, the freeloading Filipinos would come and pay the "Entrance Fee" only, then lounge around the pool all day and not buy anything.
I've been to Switzerland. The Swiss that I met in Zurich were IMHO intelligent, astute business people, although expert at extracting as much cash for as little value in return as possible. (closet-sized hotel room cost equal to or greater than full-size comfortable room in US business hotel).
I was astounded at this man's offering up such an insulting (to the people who own the country in which he is attempting to do business) explanation, to a COMPLETE STRANGER. In a single sentence, he has classed ALL Filipinos as "freeloaders", who are not welcome to use the facilities at his "resort".
I told my Filipino friends (from Dumaguete) of the conversation and they were (very rightly) insulted.
My recommendation: Avoid this "resort" like the plague.
- Official Description (provided by the hotel):
- Mabuhay and welcome to a perfect starting point to your well deserved vacation or weekend getaway which the whole family enjoys! Nestled amidst lush coco palms, tropical plants and always facing the sun, EL DORADO BEACH RESORT, is the Pioneer Beach Resort and icon featuring DIVE SOCIETY, SSI DIVE CENTER, by the shores of Dauin. With decades of experience in genuine Filipino care paired with Swiss hospitality & management, we provide the ideal combination of fun and relaxation in our admirable amenities and terrific location along numerous Scuba Diving sanctuaries like Apo Island. Make yourself at home in our unique resort that boasts a variety of 47 modern, bright and artistically furnished rooms for any budget type and studio apartments for those who wish to stay a bit longer. Additional in-room amenities include comfortable bedding, flat-screen TVs, warm & cold rainfall and regular shower, bidet toilet, safety box and mini bar for almost all rooms. Room Service is readily available for lunch, dinner and midnight snacks. Enjoy complimentary WI-FI in public areas, mouth-watering dining at our all day PEPE’S BEACHSIDE RESTAURANT with local and international cuisine featuring oft live cooking, and a spacious GYM for YOGA and the like during your stay. Something interesting for your dinner palate could include our all you can eat Mongolian buffet style on Saturdays or Japanese Teppanyaki Table with prior reservation. We bring travellers, scuba divers and locals together here: our ambient POOL BAR and cozy BELLRINGER BAR & LOUNGES offer widescreen movies at night as you swim in our wonderfully illuminated pool featuring underwater speakers. Those travelling to Dauin can make use of many available lounge beds or beach chairs during the day whilst basking in the sunlight. Native interior, up-to-date technology and a highly spirited team is our winning formula for you to plan your next event in our WILHELM TELL FUNCTION HALL. We offer unforgettable events of up to 60 guests that can be tailor made by our EL DORADO KITCHEN or local catering services such as MIFUNE JAPANESE RESTAURANT. Our resort is just about a 7 minute walk from the South National Highway with easily accessible local transportation to Dumaguete City, the City of Gentle People. For your convenience, we also offer air-conditioned Van service at a surcharge fee for special trips like to the famous “All-under-one-roof” nightspot: WHY NOT? Le Chalet Restaurant, Discotheque, Deli Shop, Internet Cafe, etc. Starting with your room key, we look forward to giving you a memorable experience time and time again...for years to come! Have a safe journey to Dauin and see you soon with us! :-) ... more less
- Reservation Options:
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- Also Known As:
- El Dorado Beach Hotel Dauin
- El Dorado Beach Resort Dauin, Dumaguete City, Philippines