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All reviews front office manager ms linh beautiful ocean view buffet breakfast room service hope to return room was spacious special thanks short walk dong hoi city train station the river masseuse le nga gym tour
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Reviewed October 28, 2018

I traveled and visited Dong Hoi many Times ,but only stayed at Muong Thanh Nhat Le hotel ,there is no Excuse for me to change to another Hotel ,every thing is at the Hotel: Ocean ,Taxi`s ,Tour`s ,Close to City Center, Airport ,just ask Reception they will arrange every thing for you. The hotel is close to the beach, and there is a lovely view of it from the room. The rooms are very spacious and comfortable, with great facilities and cleaning service. The front office staff were very helpful answering queries and providing a hotel’s car service to Chay river. Thank you Lam and Nga for the recommendation a trip to Hang Toi cave and good restaurant in Phong Nha . Hope to return again in the future. This is a must stay hotel in Dong Hoi City ,well done Team Muong Thanh Nhat Le hotel. .

Date of stay: October 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank MariaUS90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxury_NhatLe, Người quản lý at Muong Thanh Luxury Nhat Le Hotel, responded to this reviewResponded October 31, 2018

Dear MariaUS90,
Warmest greetings from Muong Thanh Luxury Nhat Le Hotel! On behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for your kind support to our hotel. We are very honored to serve you and look forward to your continued support in the near future. Your trust and confidence in our services are important to us. We hope to have the opportunity to welcome you again soon to provide you with the best quality, most diversified and personalized travel products as well as services you have come to expect from us. Please accept our heartfelt thank you and hope to see you again in the near future.
Thanks and best regards,
Hoang Thi Van - General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2018

We stayed in the hotel for 3 nights in September 2018. The rooms are very nice, large, and clean.
The hotel is quite good located -1 km from a public beach and just a short walk to some nice restaurants.
The lobby is huge. Shame of the corridors that smell of mold are extremely dark and the carpets are dirty.
Our room was on the 11th floor and we had spectacular views of the river and city.
The breakfast OK.
The gym is very very small and located in building nearby. The swimming pool also located nearby so you need to go out of the hotel if you want to use them.

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Daphne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Safari763435, Người quản lý at Muong Thanh Luxury Nhat Le Hotel, responded to this reviewResponded October 14, 2018

Dear Mr/Ms Daphne B,
Warmest greetings from Muong Thanh Luxury Nhat Le Hotel! On behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for your kind support to our hotel. We are very honored to serve you and look forward to your continued support in the near future. Your trust and confidence in our services are important to us. We hope to have the opportunity to welcome you again soon to provide you with the best quality, most diversified and personalized travel products as well as services you have come to expect from us. Please accept our heartfelt thank you and hope to see you again in the near future.
Best regards, Dang Ngoc Vo - Deputy Manager Hotel.

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Reviewed September 14, 2018 via mobile

This is my second time staying at the Muong Thanh Nhat Le Luxury Hotel. The rooms are very nice, large, and clean. I look forward to the buffet breakfast every morning. I know many of the staff and would especially like to complement Ms Linh and Mr Ai. They helped me a lot during my previous 2-week stay in 2016 when I was recovering from an injury. It has been nice to meet them and others again on this trip to Vietnam. I have been all over Vietnam and speak some Vietnamese which is really helpful. Dong Hoi is one of the nicest small cities in Vietnam. I hope to return.

Date of stay: September 2018
Trip type: Traveled solo
Thank jacsteelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Safari763435, Người quản lý at Muong Thanh Luxury Nhat Le Hotel, responded to this reviewResponded September 26, 2018

Dear Mr/Ms Jacsteelman,
Warmest greetings from Muong Thanh Luxury Nhat Le Hotel! On behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for your kind support to our hotel. We are very honored to serve you and look forward to your continued support in the near future. Your trust and confidence in our services are important to us. We hope to have the opportunity to welcome you again soon to provide you with the best quality, most diversified and personalized travel products as well as services you have come to expect from us. Please accept our heartfelt thank you and hope to see you again in the near future.
Best regards, Dang Ngoc Vo - Deputy Manager Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2018

I'm sorry but it's hard to find something good about our stay at this hotel.

The hotel is quite good located and the lobby is huge.
Said that, the good things end here.

Staff is totally mediocre, they are quite unprofessional and uninterested in your business.
Corridors smell of mold and are extremely dark.

Room is shocking: lighting reminds of an old hospital with white light almost exhausted.
Mattress is cheap and totally uncofortable, while the air-conditioning system is incredibly noisy.

In the shower we found a lot of long hair on the floor. Shocking.

Soon after we got into the room, we discovered the toilet was not flushing away. Once we called the operator, a mantainer came to our room.
We explained the situation and in front of our astonished stare he started pushing the flush button.
Consequently all the stuff went out of the toilet over the floor. Disgusting.
He took more than 30 mins to "clean" everything.
This hotel has nothing to do with a 5 stars hotel. They don't deserve them.
2 stars would be more appropriate .

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Flyerzblog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxury_NhatLe, Người quản lý at Muong Thanh Luxury Nhat Le Hotel, responded to this reviewResponded October 24, 2018

Dear Flyerzblog,
Thank you for your comment!
What 's a pity to know that you seem not happy after staying at our hotel.
We are now seriously to investigate all problems you wrote. Firstly, we have to say this is definitely not what we hope for our dear guests. We will fix all now and make sure no guests meet the similar situation.
Once again, please accept our apologize for this unexpected situation!
Hope to have another chance to prove that experience is really not our standard!
Best Regards,
Hoang Thi Van - General Manager.

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Reviewed July 19, 2018 via mobile

This is a classic Western grandeur style hotel. Everything is big and palatial! Our room was on the 12th floor and we had spectacular views of the beach and city. The rooms were lovely, clean and well kept. The downside for us was that there was very little or no real Vietnamese flavor about the hotel.

Date of stay: July 2018
Trip type: Traveled with family
Thank preciosakiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxury_NhatLe, Người quản lý at Muong Thanh Luxury Nhat Le Hotel, responded to this reviewResponded October 24, 2018

Dear preciosakiwi,

Warmest greetings from Muong Thanh Luxury Nhat Le Hotel! On behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for your kind support to our hotel. We are very honored to serve you and look forward to your continued support in the near future. Your trust and confidence in our services are important to us. We hope to have the opportunity to welcome you again soon to provide you with the best quality, most diversified and personalized travel products as well as services you have come to expect from us. Please accept our heartfelt thank you and hope to see you again in the near future.
Best Regards,
Hoang Thi Van - General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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