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“Lovely Setting in Dong Hoi”

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Sun Spa Resort Quang Binh Vietnam
Ranked #2 of 24 Hotels in Dong Hoi
Hamilton, Bermuda
Level Contributor
168 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Lovely Setting in Dong Hoi”
Reviewed September 6, 2013

We only stayed one night as part of our tour, but the location was lovely. This resort is set right on the water, so there is a lot of beach area. There is also a large pool if you don't like salt water. The restaurants were OK.

Two complaints were the internet wasn't working in our room and the majority of the staff didn't speak English very well, if at all. We had to speak with several people in order to get things done.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank BDAHiFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
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  • English first
  • French first
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English first
Ukraine
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed August 27, 2013

Located on the beautiful landscaped garden along the Bao Ninh Beach and on the banks of Nhat Le River, it is so wonderful to spend your vacation there. I love the moments swimming in the immense sea or in the luxury swimming pool in resort. It is so relaxed with its posh services, hospitality and friendliness of the staff.

  • Stayed January 2013, traveled with family
    • Value
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Helpful?
Thank Mervyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed August 25, 2013

I used the 4 star hotel for an overnight stay and wasn't disappointed. Rooms were very comfortable, clean and came with all facilities. Needing to catch up on paperwork I used room service to order dinner in the room and wasn't disappointed. The food probably wasn't haute cuisine but perfectly acceptable. I would have liked to have stayed longer as this hotel has plenty of amenities to keep guests amused (pools, restaurants, bars, etc).

  • Stayed April 2013, traveled with friends
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    • Location
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Helpful?
Thank Ratichon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 17, 2013 via mobile

As others have said, beware the two hotels (4 and 5 star). The 4 star is more like a hotel and the 5 star is more like condos.

That out of the way, I found the entire place just surreal in how bizarre it is... Like a bad film that is ALMOST so bad it's good.

Firstly, it was eerily empty. I had breakfast in the restaurant with a buffet full enough to feed 50 people yet I was all alone. There were no less than 10 staff and I still needed to get up and fill my own coffee cup. And then I have up and had to leave due to being attacked by ants at two different tables.

The pool at the 4 star is decent. The pool at the 5 star was so deplorable that I thought it was a water garden.

Bottom line: lots of staff, none of them helpful. VERY few speak English which I normally would not expect but at a 5 star hotel, at least the Concierge should be somewhat conversant.

Really I would tell everyone to stay away but you almost have to see it to believe it. The facility itself is beautiful... It is just a train wreck in how it is run and managed.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
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Helpful?
5 Thank FullPack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dong Hoi hotels

Ho Chi Minh City, Vietnam
Level Contributor
90 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed August 13, 2013 via mobile

Stayed here with 4 friends in aug,2013!

Good:
1. Functional 4 star near the caves, don't expect too much , just be thankful that somebody has made this close too the caves, there is no other hotel of thi size for 100 km on any side!

2. big resort,2 pools , 3 restaurants , beach and loads of activities!
3. Staff was polite ! Booked trip for us!

Average:
1. Breakfast was better than expected with quick service!

Bad:
1. Smelly and old room!
2. No maintainenece!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thesharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
106 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 31, 2013

Two different hotels indeed within the same resort.
We stayed at the 4 star one during one night only. This hotel is nice, with lots of activities, direct access to the sea. However it is quite noisy and service is not always at the level you expect from this kind of adresses. The SPa is however very beautiful.

Room Tip: Avoid rooms with Parking view (which are the standard rooms)
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank Valeriegen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brindisi, Italy
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 3, 2013

The ONLY reason to stay here is if you are visiting the fabulous Paradise Cave and need a nicer place to stay. Though they bill themselves as a 4/5-Star resort, forget that idea. Maybe 3 stars. We had a really lovely room, but the rest of the resort is a disaster. Pool was cloudy, service deplorable, maintenance absolutely lacking. The buildings need refurbishing--paint, missing roof tiles repaired, beach chairs replaced, trash removed. As we walked up the stairs to our room, we had a wonderful view of an enormous pile of trash carelessly tossed a few feet from the stairwell. We had a very bad experience with a massage there. The young girls were totally untrained, talked and giggled during the entire massage, and there was inappropriate touching as well as rude comments from the girls. And they had the nerve to hold out their hands and ask for tips! We enjoy weekly massages in Hanoi from well-trained professionals, and we were shocked with the treatment we received. When we complained to the management, they said we had mistakenly scheduled our massage at the "2-star facility" instead of the "5-star facility." Ironically, the front desk booked the massage for us, and this was the place to which the assistant manager directed us! In retrospect, with the lack of professionalism, dress of the masseuses, and large number of Vietnamese men in the waiting area as we left, we had to wonder about the authenticity of this place as a true "massage" facility. If you want a beach experience in Viet Nam, choose Phu Quoc, Da Nang, or Hoi An.

Room Tip: Choose an end room away from pool with two large windows.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Brindisiexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sun Spa Resort Quang Binh Vietnam

Property: Sun Spa Resort Quang Binh Vietnam
Address: My Canh, Bao Ninh, Dong Hoi, Vietnam
Phone Number:
Location: Vietnam > Quang Binh Province > Dong Hoi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Dong Hoi
#1 Spa Hotel in Dong Hoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sun Spa Resort Quang Binh Vietnam 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Sun Spa Resort is set amidst 29 hectares of lush, landscaped gardens, It is located on the bank of the legendary of Nhat Le river and on the pristine white sands of Nhat Le Beach.This idyllic Resort in the picturesque Central Vietnamese and the perfect gateway to discover the World Heritage. Surrounded by water on three sides, our peninsular resort has 234 international standard rooms and suites, 12 beach front villas and 10 bungalows. All villas and bungalows offer luxurious facilities of 5 star international standards and reflect charming images of Vietnam's rich culture and warm hospitality. The Resort offers a wide variety of international restaurants, bar, numerous activities recreation, beauty spa which bring guest ultimate enjoying and truly memorable stay. ... more   less 
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Also Known As:
Sun Spa Resort Quang Binh Vietnam Hotel Dong Hoi
Sun Hotel Dong Hoi
Sun Spa Resort Quang Binh Vietnam Dong Hoi

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