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“Lovely hotel, very relaxing.”

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The Derbyshire Derby
Ranked #2 of 2 Hotels in South Normanton
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely hotel, very relaxing.”
Reviewed April 5, 2013

We stayed here in January and enjoyed it so much we stayed for two nights in march. Its so relaxing you just feel chilled as soon as you walk in. The spa is exalant. The rooms could do with a bit of a refurb and the food is ok. ***RECOMMENDED*** we will return.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rubylou2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlynnJ, General Manager at The Derbyshire Derby, responded to this review, April 8, 2013
Dear rubylou2006,

Thank you so much for your lovely review following your stays here at The Derbyshire Hotel.

It is very pleasing to see that you have stayed with us on a number of occasions, and find the atmosphere to be relaxing from arrival.

We will soon be putting new televisions in our rooms, and introducing a Specials Menu and so thank you for your feedback.

I look forward to welcoming you back to The Derbyshire Hotel very soon,

Regards

Glynn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,542 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (303)
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English first
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 2, 2013 via mobile

Once more, a great stay. We have always gone at a quiet time, but this time was Easter, so it was very busy. As a result, the breakfast area was very, very busy. We had to wait for food the first morning, so we ordered breakfast in bed the next day - much better.
Rooms are always clean and tidy, the hotel is just off the motorway and is ideal for trips out. Staff are always on hand if you have any issues. Take the time to use the sauna and steam room as they are very relaxing. The swimming pool is not the biggest, but then again you're not going to be swimming in the Olympics!
Enjoy your stay when you go!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BlueRe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlynnJ, General Manager at The Derbyshire Derby, responded to this review, April 4, 2013
Dear BlueRe,

Thank you for taking the time to review your most recent stay at The Derbyshire Hotel, its lovely to see that you have stayed with us before and returned to enjoy the Easter weekend with us.

The hotel was busy over Easter, and therefore breakfast was a very busy time and I apologise you had to wait on the first morning. I'm pleased that you found room service to suit your needs for your second morning.

I will pass on your feedback to our housekeeping team, who will be most pleased to see that you found your bedroom to be clean and tidy. It is also encouraging that you feel our staff team are always on hand to help, we do pride ourselves on providing a high level of customer service.

Thank you for your feedback about our leisure club, it is great that you were able to use these facilties during your stay.

I look forward to seeing you at the hotel again soon,

Regards,

Glynn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds,Yorkshire
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 2, 2013

We stayed here 2 nights over the Easter Break and had a great time. The hotel is brilliant, well managed and clean. Lovely rooms. The food was fabulous both nights - plenty of choice and lovely food - and the breakfast was amazing - so much to choose from. Overall food was of excellent value. Nice gym and pool, spa and sauna facilities - albeit a little small. The staff throughout our whole stay were very professional, helpful and well mannered. The voucher deal was received and dealt with in a very professional way. Excellent - thank you - we would definately stay here again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Purple50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlynnJ, General Manager at The Derbyshire Derby, responded to this review, April 4, 2013
Dear Purple50,

Thank you for your recent review following your stay on our Travelzoo offer.

It is very encouraging that you enjoyed your stay with us, and found the hotel to be brilliant and clean. It's great that you liked your bedroom, and found the a wide range of choice in the restaurant for dinner and breakfast. The team will be so pleased that you described the food to be 'fabulous' and 'amazing', I will pass on your fantastic feedback.

I am pleased that you had the chance to take advantage of our leisure faciltities whilst you were here, and found the staff to be professional, helpful and well mannered. Your comments will be passed on to the team.

I look forward to welcoming you back to the hotel in the near future,

Regards

Glynn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 31, 2013 via mobile

We stayed 2 nights. The rooms were nice and the bed very comfortable. All the staff were exceptionally helpful and friendly. The breakfast was average some if it was lukewarm but the hotel was very busy and it seemed that the restaurant at breakfast time was a little understaffed.
Overall it was a pleasant stay

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gingerdel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlynnJ, General Manager at The Derbyshire Derby, responded to this review, April 4, 2013
Dear gingerdel,

Thank you for your review following your stay at The Derbyshire Hotel.

I am pleased you found your bedroom to be so comfortable, and that the staff were friendly and helpful - I will be sure to pass on your great feedback to the team.

It's disappointing that you found breakfast to be less impressive. We usually receive great feedback on our breakfast experiences; I will investigate your comments to make sure that what we are offering is of the highest quality.

I hope you choose to stay at The Derbyshire Hotel again soon,

Regards

Glynn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walsall, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 31, 2013

I have just got back from an overnight stay at the derbyshire hotel, I was a little sceptical after reading some of the other reviews from people who booked the deal through travel zoo but i was pleasantly suprised upon checking in at the ease of the process. We were allocated a time slot and given our voucher for a free bottle of wine instantly. The rooms were fine and very clean although i did have trouble sleeping but that was no fault of the hotels. The restaurant was lovely and very quiet and relaxing, the service was quick and the staff were very polite. The only bad thing was the price of the bar, it was only me and my partner and 3 rounds cost us near enough £40. I would deffinatly stay here again though if it was on a travel zoo deal!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emmarickards272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlynnJ, General Manager at The Derbyshire Derby, responded to this review, April 4, 2013
Dear emmarickards272,

Thank you for your review following your recent stay at The Derbyshire Hotel with our Travelzoo offer.

I am pleased that you were impressed by the service you received, and that you found your room to be clean and comfortable. It's great to see that you enjoyed your dinner in the restaurant and found the staff to be polite and efficient, I will ensure that your great comments are passed on to the team.

We do regularly complete analysis of the pricing of other 4* hotels in the area to ensure our own pricing is competitive; I am sorry you found this more expensive that you would have liked.

I hope you choose to stay with us again,

Regards

Glynn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 29, 2013

We stayed here for one night as part of the Travel Zoo Package - From the moment we walked into reception we were treated like royality, It is clear the management are very much in control of this hotel and ensure that all guests are treated with the upmost of high quality of customer service from the receptionist staff, to the Bar Staff the restaurant staff and even the cleaners in the hall ways acknowledged you with a Good Morning or a Good Afternoon. The Room was clean and the bed extremely comfortable, The meal in the Restaurant was excellent and to top the icing on the cake the Breakfast was first rate. I would like to commend this hotel for providing such an exemplary offer, we will certainly be staying again in the very near future. Thanks

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stevelew1s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlynnJ, General Manager at The Derbyshire Derby, responded to this review, April 4, 2013
Dear stevelew1s,

Thank you so for taking the time to review your stay here at The Derbyshire Hotel with our Travelzoo offer.

Its is very encouraging to read that you found our levels of customer service to be so high, we work hard to give our guests a fantastic experience and pride ourselves on providing an excellent level of service in all areas.

It's great to see that you found your bedroom to be clean and that the bed was comfortable for you. I will pass on your feedback to our housekeeping team who will be very happy to hear your comments. I am also pleased that you found dinner and breakfast to be of such a high standard, I will make sure the team receive your great feedback.

I look forward to welcoming you back to the hotel in the near future,

Regards

Glynn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastleigh, United Kingdom
Level Contributor
75 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 24, 2013

Stayed the one night on a Travel Zoo deal, ie. 2 course meal with wine, bed and breakfast. All very nice, wide selection at dinner, excellent breakfast, helpful staff, comfortable room and a peaceful nights rest. If you fancy a walk, about 20 minutes away up Carter Lane East, is a McArthur Designer Outlet Village with a wide selection of shops. Very easy to get to, the M1 motorway is on the doorstep, which by the way you will hear little traffic noise in the Hotel. A very pleasant experience, made even better by the fact it was our anniversary.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnnyno3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlynnJ, General Manager at The Derbyshire Derby, responded to this review, April 4, 2013
Dear johnnyno3,

Thank you so much for your lovely review following your stay at The Derbyshire Hotel.

I am really pleased that you enjoyed your stay on our Travelzoo offer, and that you found dinner, breakfast, your bedroom and our staff to be very nice. I will be sure to pass on your comments to the team who will too be most pleased.

It's great to see that you had chance to visit the East Midlands Designer Outlet, just a short distance from the hotel.

Congratulations on your anniversary, I hope you choose to come back and stay with us soon.

Regards

Glynn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Derbyshire Derby

Property: The Derbyshire Derby
Address: Carter Lane East, South Normanton DE55 2EH, England
Phone Number:
Location: United Kingdom > England > Derbyshire > South Normanton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in South Normanton
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Derbyshire Derby 4*
Number of rooms: 157
Official Description (provided by the hotel):
Family-friendly and very comfortable, you'll feel relaxed from the moment you arrive. Near the heart of the Peak district where you will find delightful walks and spectacular views. Chatsworth House, fun-packed thrills of Alton Towers, and extensive shopping at East Midlands Outlet are all nearby. Enjoy our modern gym, indoor pool, spa bath and optional health & beauty treatments. Beautiful suites available for meetings and events, from conferences to weddings. If you are planning a trip abroad, the hotel is just 30 minutes from East Midlands Airport. ... more   less 
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Also Known As:
Derbyshire Hotel South Normanton
Derbyshire South Normanton
The Derbyshire Derby South Normanton, UK

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