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“Unpolite staff, suffocating rooms”

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Hotel Golden Heights
Ranked #67 of 120 Hotels in Gangtok
Reviewed May 14, 2012

If you want to add a bitter experience in your trip to beautiful state Sikkim, stay here. Unpolite, highly unprofessional and arrogant staff. The room service boys are ill-mannered and reply back in a harsh tone. Rooms are just too dark and suffocating. The only plus point is that its on the busy MG Road which sometimes disturbs you as well. We stayed in this hotel just for one day and had to shift to someother one next day. Terrible experience!!!

  • Stayed: May 2012, traveled with family
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Thank Modi_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 - 56 of 71 reviews

Reviewed May 11, 2012

We vivsted in mid of marcha and stayed for 2 nights in that hotel..really awsum place, in between the main marjet i.e. MG Road...amazng view from balcony..very beautiful room, and its restor was amazing..its manager helps us a lot in getting passes for Nathula in few hours only..Kudos to it manager and travel desk guy..
its cheaper then any other hotle and much better..we enjoyed iur stay here

Room Tip: i was in room 206, choose only those room whihc have balconies open at MG road..
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  • Stayed: March 2012, traveled as a couple
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Thank hipiyush007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2011

The biggest adv of this hotel is that it is located just at the middle of the mall road. The hotel staff & management incl owner/ GM Mr Harish Prasad were excellant, courteous & very co-operative. We got a super deluxe room on 2nd flr which was mall road facing & it was an excellant view outside from the room. The food quality that they serve was quite good, although limited. Its advisable to book tour taxis/ cabs thru' them only as it ensures punctuality & security. At peak season time incl new year etc, ensure you book sufficient in advance, as you wont get it afterwards. My experience was so good in Dec 2008 that I came back & stayed for the 2nd time in this hotel again in Dec 2010. Even, one of my colleague will be visiting this December & I got him booked in this hotel. You definitely wont expect 5 stur luxury experience against the money that you need to spend on this hotel, but in a nut shell its good value for money, chossing to stay here. Good Job Hotel Golden Heights!!!

Room Tip: The best option is to book any super deluxe room in 2nd floor, as it gives good view of mall road as...
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  • Stayed: December 2010, traveled with family
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5  Thank OliveSamanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2011

the hotel is centrally located on mg marg,close to every major restaurants,shops etc.,the rooms are elegant and best is the view of Kanchenjunga from the room's window,the food is good and most of all the hotel staffs are helpful and kind especially the manager of the hotel Mr. Harish K Prasad,he is a gentleman.
i would definitely recommend this hotel for a nice and comfortable stay.

  • Stayed: October 2011, traveled with family
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1  Thank abhishekbose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubg, Owner at Hotel Golden Heights, responded to this reviewResponded October 26, 2011

Thank u for ur kind words.
We r planning further upgradation with more guest amenities so that the next time u come or any of your friends & relatives, we wud be able to give them a more comfortable stay.
Thanks & Regards/Harish K. Prasad

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2011

The rooms are neat and awesome. The bathroom definitely needs improvement as it is not good when compared to the rooms. The view to the road would be an awesome one in the evening as you would love to watch the crowd enjoying their evening on the MG Road. The service is not bad. The food is tasty and the cost of room service is a bit too high. May be it is because of the tourist location. It is a place worth staying.

  • Stayed: June 2011, traveled on business
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1  Thank Krish1875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2011

I have planned my gangtok tour some 3 months in advance, and the hotel has given me decent discount, may be due to off season.

After check in I realized the hotel selection was not bad, this hotel lies in the best area of Gangtok, everything i.e., Major Restaurant, Local Shopping, Branded Stores everything is close by.
Rooms of this hotel are very good, wooden flooring, clean toilet. One thing if you are traveling with old people, do avoid this hotel since this hotel does not have lift (Elevator). Also this hotels food menu is expensive. Suggest to have food outside there are lot of veg as well non veg restaurants on mall road.
The hotel lies on the Mall Road which is allowed only for pedestrian i.e. No Vehicles are allowed. Entire Mall road is granite finished and fitted with Bose Music speakers. This road is litter free and sparklingly clean.
Alcohol is very cheap in Gangtok one can find couple of wine shop on this Mall road and some nice Veg as well non veg restaurants. Do remember this restaurants closes by 9 PM.
Lal Bazar is very close to this hotel where one can do local shopping.
If you are planning to visit Nathula Pass, you can contact Phoenix Travel ,they provide full sumo for a reasonable charge including the cost of Army Pass. The best part is every service is available on call and his boy will come to hotel room for all necessary documentation.
Photo Identity card like Passport/ PAN Card/ Driving license etc and 2 Photograph per person is required to generate Army Pass for Nathula.
The Travel office is just 100 mtrs from the hotel.

Overall I can say this hotel is worth staying in Gangtok's heart.

  • Stayed: November 2010, traveled with family
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2  Thank AvinashM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2011

We went there for a business trip.The hotel is located in the heart of the city in MG mark.The rooms are basic . We had taken the front MG marg facing room.The rooms are decent enought for a small official visit.
Price is little on the higher side.

  • Stayed: June 2011, traveled on business
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Thank johnbin2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Golden Heights

Address: M.G. Marg, Gangtok 737101, India
Location: India > Sikkim > East Sikkim > Gangtok
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #67 of 120 Hotels in Gangtok
Price Range: $50 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Golden Heights 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Hotel Golden Heights Gangtok, Sikkim

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