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14 - 19 of 579 reviews
Reviewed June 11, 2019 via mobile

A beautiful property with majestic scenic settings..the rooms are spacious but needs a bit of an uplift..the views from the hotel are breath taking..the space in and around the resort is amazingly beautiful..staff are good..service needs betterment

Date of stay: June 2019
Trip type: Traveled with family
Thank SuvrojitS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2019 via mobile

If you are in gangtok,summit norling is the right place to have a perfect holiday.Little away from the city but it's worth to travel a bit more.we got impressed by their hospitality, cleanliness,food quality,cooperative staff and specially manager Namrata gave us a warm welcome.Property is well maintained,rooms are very spacious and bathrooms are clean.

Date of stay: June 2019
Trip type: Traveled with family
Thank Vishalrt1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2019 via mobile

Summit group promises great resorts and services. Hence booked this one. To my utter disappointment it’s too too far away from city centre and very difficult to reach from city. Taxis either don’t know about it or won’t take u as it’s too far.
Service is not up to the mark. Bathroom was leaking and restaurant staff was just not courteous enough.
Landscaping is too congested. If u stay so far essay from city u expect a a big resort with great view , but this was a sheer disappointment.
Not worth the money spent.

Date of stay: May 2019
Trip type: Traveled with family
Thank AmolKadu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2019 via mobile

Pros: nice view, clean and spacious rooms, food taste, hospitality

Cons: WiFi is poor, market is far away, limited breakfast options

Stayed from 10 may to 12may 2019.
Choose this place if you want to enjoy nature at it's best

Date of stay: May 2019
Trip type: Traveled with family
Thank AkshatAnand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUMMITHOTELS-SPA, Manager at Summit Norling Resort & Spa, responded to this reviewResponded June 2, 2019

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

We are happy to know that Summit Hotels & Resorts was associated in making your stay a memorable one. We are indebted to you for your kind words and encouragement regarding our location, cooperative staff. Our staffs always do their best to ensure that our guest's needs are taken care of and thank you for recognition.

Each feedback from our guests allows us to learn, train & develop our team further. This is the only way we can work towards elevating our services & working on creating a seamless delivering process for any guest staying with us. Your kind words about our associates delight me and gives me immense pleasure to share it with them & they are happy to hear from you.

We shall be truly grateful for your reference and we hope to be at your service again.

Yours in Hospitality,
Subhankar Majumdar
Unit Manager
Summit Norling Resort & Spa
Reservations: +918388877888
info@summithotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019 via mobile

Had a really good experience, premium rooms are the best. Had a comfortable stay and enjoyed. The booking was done through Bijoy gurung. He guided me well and helped me throughout.
Biyoy gurung
Designation- sales
Definitely should make any booking through him

Thank you.

Date of stay: May 2019
Trip type: Traveled with family
Thank maheshkumar9845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUMMITHOTELS-SPA, Manager at Summit Norling Resort & Spa, responded to this reviewResponded June 2, 2019

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

We are glad to know that you had a wonderful time staying with Summit Norling Resort and Spa. It was a pleasure having your here.

It was really heartening to know that you were impressed with the quality of services and hospitality that was provided during your stay. We are truly obliged to receive such humble appreciation from a valued guest like you. Guest satisfaction and comfort are the two main factors that we always prioritize on and these are the pillars to help us achieve greater heights in the coming days. The serene location does add flavour to ones stay at Summit Norling and I believe that it did add much value to yours as well.

Your generous compliments in regards to our staff has been highly valued and appreciated. I personally shared your humble words of appreciation among the entire team and am glad to say that everyone was very delighted to hear from you.

We shall be truly grateful for your reference and we hope to be at your service again.

Yours In Hospitality,
Subhankar Majumdar
Unit Manager
Summit Norling Resort and spa
Reservations: +918388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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