Not sure why the hotel is ranked # 9 in Gangtok....Here are couple of pros and cons of staying in hotel from my perspective...
1.) The owner "Bishnu" does get things done eventually when followed up regularly...
2.) The rooms are fine and has nice view
3.) About 2 km from Mg road /Taxi stand etc. and can easily go anywhere using a local taxi...
4.) Room and food prices are value for money...
1.) The owner "Bishnu" does the booking in very unorganized fashion. No email confirmation is done. We booked on phone a room for 4 people and even then after reaching there he send us to a sister hotel "Himshikha Residency" saying he only has double rooms....
2.) BE WARNED : Bishnu sometimes does not inform the guests in advance and may send them to Himshikha Residency (near Himalayan retreat hotel) This is what he did to us....The owner of Himshikha Residency (Subhash) is one big megalomaniac and overcharges for everything ....Subhash ( Owner of Himshikha Residency ) did not even offer to change the room even though the geyser was not working (he had empty rooms then) .Please ensure that when you book make it clear you want to stay in Himalayan Retreat and not any sister hotel . He only has double rooms .
3.) You have to follow up many times with Bishnu to get small things done like cab bookings etc.
4.) If you are booking cabs through Bishnu then double check the rates with your drivers and what points/spots you are going to visit . Our driver asked for more money even though I had already negotiated the same with Bishnu.
5.) Bishnu is not process oriented and hence the aforesaid issues. If I am on a trip I would like to have hassle free service and not call up ten times to remind the hotel owner for basic stuff.
6.) From next time I will stick to Top 5 hotels in Tripadvisor else not make the trip.
- Official Description (provided by the hotel):
- Himalayan Retreat and Resort is located in the lush green hilly surroundings, one of the most picturesque spots in Gangtok. The resort offers the best in comfort with extra large bed & large view rooms. The resort has a private garden in front. From guest room you can view the peaks of Himalayan Mountain to breathtaking view of snow peaked mountains. It’s away from hustle bustle of the crowd but still near the main town. Along with free WIFI & desktop Internet access, car parking, hot water, and delicious dishes available round the clock. We offer all kinds of support for transfer, tour & sightseeing to our valued customers. ... more less
- Also Known As:
- Himalayan Retreat Cum Resort Gangtok, Sikkim