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“Truely deserve to be Rank1”

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Mayfair Spa Resort & Casino
Ranked #3 of 126 Hotels in Gangtok
Certificate of Excellence
Reviewed March 30, 2014

This is one of the beautiful resort I have ever seen. Spread across 48 acres of land and is a very beautiful property. Very well maintained and courteous hotel staff. I had stayed in this hotel for one day and I didnt had to go anywhere and spent whole day in the resort. There are 2 resturants 2 open lounges one casino which has an entry fee. There are also many recreational facilities available. Food prices are not in the very higher side neither in the lower end. For breakfast i would suggest to try their buffet which was a huge spread and starting from continental to south indian every kind of food was availble in the buffet.
Rooms will make you feel kingly and bathroom is a size of a bedroom of other hotels. Rumtek lounge and Jungle cafe bar has beautiful view of mountain and Rumtek monestry.

Only con I found was the distance of this place from the city center. This resort is located 12km before Gangtok city. So finding a taxi for frequent gangtok city visit could be tricky at times. I would reccoment people to devide there stay, half in the city and finish there local sightseeing and shopping. Rest part of the holiday should be spent here just relaxing and njoying the beauty.

  • Stayed: March 2014, traveled as a couple
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2  Thank SubhransuC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded April 11, 2014

Dear Mr. Subranshu,

Thank you for your encouraging review.

The idea of being a resort in about 48 acres, is ideally to get away from the city and that's generally what most guests from the city come here for. It's also something that sets our resort apart from other accommodation options available in the city and has its benefits as mentioned in our previous management response.

We are happy that besides this, you enjoyed your stay with us and look forward to seeing you again!

Regards

The Management at Mayfair Gangtok

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444 - 450 of 676 reviews

Reviewed March 28, 2014

Great property, huge rooms, courteous staff, great food and number of activities to keep kids engaged. What I did not liked about this place was distance from the main city and slow service. Ala-carte order took around an hour to come, check in and check out went with snail pace. We were two families together and asked for adjoining rooms and the request was submitted during the booking 2 months in advance. The request was not fulfilled.
Their rainforest cafe has some amazing views and great local food.... dont forget to try that. Overall great experience

  • Stayed: March 2014, traveled with family
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1  Thank TanushreeGarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded April 11, 2014

Dear Ms. Garg,

Thank you for your review.

We have noted your feedback and are taking steps to ensure quicker check ins and check outs as well as room service. The distance from the city is a slight issue but with other benefits that could possibly work out in favour of the guest in the end. These would be -
1) That you reach the resort at least half an hour before other guests staying in Gangtok
2) You leave the resort at least half an hour before Gangtok guests leave for the airport thus minimizing the chances of missing any early flights especially if you have to leave the main city during peak office timings in the morning.
3) All the open space, forest and playgrounds that are part of our resort which should truly be a part of a real Sikkim experience is hard to find in the formal structured buildings of Gangtok.

Have a wonderful day and we hope to see you soon!

Regards

The Management at Mayfair Gangtok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

Mayfair Resort is located 12 km before Gangtok, which is a 30 minutes drive in mountain roads. This meant that whenever we had to step out of the hotel, we needed a taxi. So watch-out on the location.
The resort in itself is excellent, with well appointed rooms, multiple view points, number of activities for kids & adults. The food is also good, and reasonably priced for a resort of this stature.
I did not like the overall service though. The staff was very courteous but slow. This led to long waiting times for check-in, room service, food (when going al-a carte), check-o

  • Stayed: May 2013, traveled as a couple
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1  Thank np6508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded April 11, 2014

Dear Guest,

Thank you for your taking the time to review us.

Interestingly, your review seems to be exactly the same as the previous reviewer's except that the overall rating is 5/5! This could be a mistake or your views are exactly the same and so we'd like to once again reiterate that we will ensure quicker service.

Have a wonderful day nonetheless!

Regards

The Management at Mayfair Gangtok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

Mayfair Resort is located 12 km before Gangtok, which is a 30 minutes drive in mountain roads. This meant that whenever we had to step out of the hotel, we needed a taxi. So watch-out on the location.
The resort in itself is excellent, with well appointed rooms, multiple view points, number of activities for kids & adults. The food is also good, and reasonably priced for a resort of this stature.
I did not like the overall service though. The staff was very courteous but slow. This led to long waiting times for check-in, room service, food (when going al-a carte), check-out.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Cleartrip
2  Thank Rajul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded April 10, 2014

Dear Mr. Raju,

Thank you for your taking the time to review us. Your constructive feedback has been discussed with our team appropriately and we will surely put our best foot forward in ensuring quicker service in the days to come.

Have a wonderful day!

Regards

The Management at Mayfair Gangtok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2014

We went for our first trip post wedding, bookings for this place is extremely easy as they have regional office near Delhi also, hence i took vouchers and booked our stay for 4 nights, our package included airport transfer so that was a big relief as way to the hotel is beautiful surrounded by mountain along with river it takes around hours from Airport. But when we reached this property we were pleased n impressed by the staff, as staff is extremely friendly, hotel is surrounded by mountains so u"ll have an awesome view. Our room was quite big with a balcony with bamboo view , bathroom was great, house keeping facility here is excellent.
Best thing the location of hotel favors site seeing as Lake is 45 km from Mayfair, food quality is also good as we had buffet breakfast n dinner included plus the dinning area is exceptionally good with great staff n soothing instrumental music I felt that each n every thing in the hotel is eye pleasing.
Our flight got cancelled when we informed help desk they told us that we can use internet facility
which was there in the library to get our tickets and altered our drop back to airport accordingly well that was impressive. Also they asked us that since check out time is 6 am so Mayfair will provide additional breakfast.

Conclusion :: Very beautiful Resort with good food n great staff, location.

Also thanks to this website as I followed it to finalize Mayfair

Regards


PS :: Small things do count and yes we will visit Gangtok n will stay in Mayfair :)

Room Tip: Prefer Balcony room
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  • Stayed: March 2014, traveled as a couple
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Thank dhrooovs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded April 10, 2014

Dear Sir,

Thank you for your encouraging review!

We look forward to having you with us soon!

Regards

The Management at Mayfair Gangtok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

a nice property, but certainly not a 5* Deluxe category, if compared May Fair Darjeeling is a smaller but better property overall.

Cooperative and Active Staff, specially people at the Restaurant, Suraj & Uma are too good as Human and Managers, they made us feel at home and did what ever they could to do so.

Going out of the way of the buffet menu was something which usually not happen easily, but they wanted guest to feel at home and make them feel so.

They guided us well about the city and we had a good time spent on the advise going to MG Marg and dining out over coffee and lunch for a change from the Hotel.

Casino was small but ok, "I Lost my Money Here" gave look of casino in Nepal certainly not in Macau , Singapore or Europe.

Room Tip: Take rooms of your choice all are good, but rooms in main building have easy access to and fro and t...
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  • Stayed: March 2014, traveled as a couple
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Thank VJ_SJ_KIWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded April 10, 2014

Dear Sir,

Thank you for your review our resort!

We appreciate your point of view and are quite aware of the Casino being small in comparison to Casinos in well established gambling destinations. Being a completely new Casino destination and the first full fledged on shore Casino in India, an established market is required in order for us to expand. Once the airport commences at Pakyong, Sikkim, about 20 minutes drive from the resort, we are quite certain you will enjoy your experience in our new Casino.

Have a nice day!

Regards

The Management at Mayfair Gangtok

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Reviewed March 10, 2014

The hotel in terms of aesthetics and interiors in breathtaking and very lively. The scriptures and buddhist art adds to its glory, the landscaping and decor are really beautiful The resort must be visited with family once.

  • Stayed: December 2013, traveled on business
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Thank urkunal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded April 10, 2014

Dear Mr. Kunal,

Thank you for reviewing us with a perfect score!

We're glad to have been up to your expectations and look forward to seeing you again!

Regards

The Management at Mayfair Gangtok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mayfair Spa Resort & Casino

Address: Lower Samdur Block | Ranipool, Gangtok 737135, India
Location: India > Sikkim > East Sikkim > Gangtok
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Gangtok
#2 Luxury Hotel in Gangtok
#2 Business Hotel in Gangtok
#3 Spa Hotel in Gangtok
#3 Romantic Hotel in Gangtok
#3 Family Hotel in Gangtok
Price Range: $137 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mayfair Spa Resort & Casino 4.5*
Number of rooms: 68
Official Description (provided by the hotel):
Nestled in the foothills of Himalayan Ranges and surrounded by green foliage, there lays a luxury sweet home with royal facilities and services in the capital city of Sikkim. Yes, MAYFAIR Spa Resort & Casino Gangtok or MAYFAIR Gangtok is a luxury home for those who come to explore the beauty of Mother Nature. Being a 5-star deluxe hotel surrounded by lush greenery, MAYFAIR Spa Resort & Casino is the pride of the city providing world-class accommodation to honeymooners, nature tour lovers and those who want to spend time in tranquility and luxury. The luxury hotel has total 68 rooms divided into executive rooms, cottages, suites and villas; while spa (award-winning spa facilities), multi-cuisine restaurant, bar facilities, indoor & outdoor games and above all casino make it an ideal destination to enjoy holidays in Gangtok, Sikkim; even entire North East. The home of India's First Five Star Deluxe Live On Shore Gaming Casino and a multiple award winning Spa, Mayfair Gangtok Spa Resort & Casino is a 48 acre large resort situated 10 km away from Sikkim’s capital city of Gangtok by a little known town of Ranipool. ... more   less 
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Also Known As:
Mayfair Gangtok Hotel Gangtok
Mayfair Spa Resort & Casino Gangtok, Sikkim

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