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Mayfair Spa Resort & Casino
Ranked #2 of 118 Hotels in Gangtok
Certificate of Excellence
Reviewed September 13, 2011

It is a good Hotel with delicious food and facility.Though the facility are priced on a higher side but then also worth it.
Added attraction of Casino.The rooms are very good and Breakfast and Dinner spread which are inclusive in tariff is very good. The staff is very good and cooperative.Overall ambiance is very nice.

Room Tip: The family suites are very good for family travelers and the suites and cottages above are nature lo...
  • Stayed: September 2011, traveled with friends
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2  Thank Babbal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded December 1, 2013

Dear Sir,

Thank you for your encouraging words! Your feedback has also been taken note of and we hope to grow from strength to strength over time. It is indeed a pleasure to have patrons like you visit us often!

Regards

The Management at Mayfair Gangtok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (629)
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563 - 569 of 629 reviews

Reviewed August 31, 2011

While I had to go to Gangtok to attend a business meeting, initially it felt tiresome to reach Gangtok via Baghdoga airport then a 4 hour long car travel. But after reach there it was like a heaven on the earth, Mayfair was having a testeful decoration which relate itself with Tibet.
Every single details of the hotel was worth a detailed view
The food was very tasty and hotel had a detailed variety of it.
The Cable TV was not of order but there was no time for watch Television in good surrounding of Gangtok

If you plan to be in Gangtok, please do not miss the visit to China Border. Thanks to Mayfair for nice food arrangement on the way to china border

  • Stayed: December 2010, traveled on business
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1  Thank SunnyChennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2011

From reservations to sightseeing trips being organized to checkout all was cluttered! We booked through phone from Delhi to their operator srijana, after credit card confirmation. After 20 minutes she called back we cannot hold the reservation. To add to the misery we had booked our travel tickets. I explained her, after many requests she said we have only premium cottage villa, where price was 70% up, with no option I went ahead with the booking.
We asked for a helicopter pickup on the day of check in, unfortunately that day due to bad weather the helicopters were not flying.
So we came by road and with proper confirmation from phone and email to the hotel, as a courtesy call that we do not want a pickup. On check-in immediately they asked that you need to pay Rs.900for the pickup first, as we have sent our person to helipad. Whereas they had confirmation from us that we do not want avail this.
Next day we asked them to arrange sightseeing options for us to go to changu lake, every person at the reception had different price for changu lake. Anways we booked, and one needs to arrange for border passes which requires processing in advance. They did in on our way to the lake, which waste 2 hours. The entry. way closes in the morning at 11 as weather conditions worsen. So we had a touch and hi kinda situation.
We had arranged for a private dinner for two at their restra.. which was supposed to be all inclusive. After ordering the food, the chef is chatting loud snacks and drinks would be extra. Anways since it was the second time after I wad taking my wife after our marriage, I did not create any fuss and cleared the amount. To add the food took 2 hours to come.
I explained this experience to the manager, he was more concerned that you pay for pickup.
It's been the most horrible experience at this hotel, they are cheats. I have stayed in best of Hilton, Marriott and taj properties, got enamored by the pics of the hotel but its a disaster. I have had headache for two days after the stay.

  • Stayed: May 2011
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5  Thank sumit s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2011

We were a group of 6 familiies with Kids in tow and spent 4 nights at the Mayfair Gangtok. Having stayed in Mayfair properties in Puri and Bhubaneswar, I had high expectations.

The hotel itself is expansive and spread over a hill with various sections called villas. The management has made all arrangements to ensure that disabled and the elder dont find it difficult to walk the steep inclines and have installed elevators etc. Despite that, a fair amount of walking is required so be careful if you're travelling with small kids, elders or disabled.

The property is gorgeous and all rooms have overlook the hillsides. The rooms itself are huge and have an outdoor seating area with a day bed. Great way to soak up a lazy afternoon while reading a book etc. Amenities are good with a free minibar (no alcohol) which is replenished everyday. So you really needent worry about stocking up on cookies, chips, chocolates and soft drinks. In addition there is an LCD TV, DVD Player and DVD's available to pass time. Also, if you;re visiting in the summer ensure that you have the AC on all the time since the location of the hotel (Ranipol) is very far from the main Gangtok and the place is pretty warm.

The hotel has a small pool which is ok to lounge about in and they also offer a gym, library, pool and table tennis, which should keep u busy the entire day. The new casino is an added bonus for those who enjoy gambling.

Despite all the pluses, we were very very disappointed about the food which was the worst i have ever eaten. Most of the dishes had fancy names and descriptions but were far off the mark when it came to taste. The desserts were mostly synthetic jellies which dont cut ice in such a highly priced joint. Breakfast was again expansive, but sadly lacked character.

Another minus point was the travel desk which was more like a rip off joint. If you're planning to go to Gangtok, they will quote you Rs 1300 for an Alto for 3 hours. Considering the distance of 11 kms, its too expensive. Also, their packages are extremely high priced. While a premium is understandable, this borders on extortion.

Lastly, the hotel is always choc a bloc with people and i sometimes got a feel i was in Delhi with all the noise.

  • Stayed: June 2011, traveled with family
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3  Thank premjit_pc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

we were stayed there for 2 nights . lots of place for kids and family.
Nice location, you can see Kanchenjunga hills in the clouds from the Hotels lobby .
all type of food are there,gymnasium,sports ground, swimming pool,club house,sauna and "Casino(they said we will start v soon, not confirm)"
over all nice place in north India.
"specially i like echo friendly hotel with ethnic touch"
sometimes i felt am in Thailand not in India :)

  • Stayed: August 2010, traveled with family
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1  Thank sushilsakhuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2011

We went there for our honeymoon! And i have to say i could not have asked for anything better! As soon as you walk in the place takes you by surprise! Its breathtakingly beautiful to start with. Its vast, coloured in most exotic images and hues, and architecturally designed to give you a feel of a true palace in the mountains. The hotel is a distance from the main market area unlike other hotels which are better in terms of access but this hotel is a visit by itself. The restaurant is great. Decent food... overlooks a hill. The bar is pretty well stocked as well. The bar tender we had was a delight in fact. Great service. The hotel also has a lot of facilities - specially if you are in the mood to laze, pamper yourself. The options in the spa are (a bit expensive) but a wide range to choose from. There is a gym, play room, mini forest area as well. All in all the hotel by itself is a great experience.

  • Stayed: February 2011, traveled as a couple
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1  Thank Olokaah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2011

Located among acres of lush green Forest & surrounded by Mountains, MAYFAIR Spa Resort is built with the monastic theme & Sikkim’s colonial architecture. This luxury resort hotel in Gangtok offers a lavish living amidst nature.
it is one of the most luxurious resort n spa in the north eastern part of india. the rooms are very elegantly done. spacious n comfortable. the bathrooms is big, hygienic. they have different rooms offering different views, like the bamboo villas, heritage villas etc.
the food here is good. the breakfast has a good spread. the resort is 11 kms away from the main town.

  • Stayed: March 2011, traveled with family
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Thank raj25918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mayfair Spa Resort & Casino

Address: Lower Samdur Block | Ranipool, Gangtok 737135, India
Location: India > Sikkim > East Sikkim > Gangtok
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gangtok
#2 Luxury Hotel in Gangtok
#2 Spa Hotel in Gangtok
#3 Romantic Hotel in Gangtok
#3 Family Hotel in Gangtok
Price Range: $149 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mayfair Spa Resort & Casino 4.5*
Number of rooms: 68
Official Description (provided by the hotel):
Nestled in the foothills of Himalayan Ranges and surrounded by green foliage, there lays a luxury sweet home with royal facilities and services in the capital city of Sikkim. Yes, MAYFAIR Spa Resort & Casino Gangtok or MAYFAIR Gangtok is a luxury home for those who come to explore the beauty of Mother Nature. Being a 5-star deluxe hotel surrounded by lush greenery, MAYFAIR Spa Resort & Casino is the pride of the city providing world-class accommodation to honeymooners, nature tour lovers and those who want to spend time in tranquility and luxury. The luxury hotel has total 68 rooms divided into executive rooms, cottages, suites and villas; while spa (award-winning spa facilities), multi-cuisine restaurant, bar facilities, indoor & outdoor games and above all casino make it an ideal destination to enjoy holidays in Gangtok, Sikkim; even entire North East. The home of India's First Five Star Deluxe Live On Shore Gaming Casino and a multiple award winning Spa, Mayfair Gangtok Spa Resort & Casino is a 48 acre large resort situated 10 km away from Sikkim’s capital city of Gangtok by a little known town of Ranipool. ... more   less 
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Also Known As:
Mayfair Gangtok Hotel Gangtok
Mayfair Spa Resort & Casino Gangtok, Sikkim

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