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“Good stay” 4 of 5 bubbles
Review of The Sunway Manor

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The Sunway Manor
Ranked #9 of 73 Hotels in Pondicherry
Certificate of Excellence
Srivilliputhur, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good stay”
4 of 5 bubbles Reviewed May 13, 2014

We stayed there on 5th and 6th april 2014. booked through travel guru. The stay was wonderful with complimentary break fast. Rooms were maintained clean. the swimming pool was excellent and kids enjoyed very much. we did not eat in the in house restaurant apart from breakfast, hence cannot comment on that.

Room Tip: Book through online to get discounts
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mahesh666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, June 2, 2014
Dear Mr Mahesh,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your positive sentiments are passed to our team who are really enthused to do more which is an excellent motivation. Your feedback is very important to enhance our standard and also useful to all tripadvisor readers. Please do visit our GRT properties to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

562 reviews from our community

Traveler rating
    214
    252
    80
    13
    3
See reviews for
265
128
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69
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Chennai
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 7, 2014

I managed to get a 50% discount at GRT Sunway for a long weekend trip on 1 & 2 May,2014 and I iked the experience all the way till we checked out. The complimentary breakfast was quite scrumptious and well worth it. The rooms, linens were neat and maintained everyday. Room service was prompt to our calls. The swimming pool was neatly maintained with dry towels kept ready for room guests. Overall, the experience was well worth the money that I paid for

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank krajkumar6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, June 2, 2014
Dear Mr Rajkumar,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel for your stay. Your feedback is very important to us to enhance our standard and to satisfy every guest who visits as per our slogan "The Promise of More". Your positive sentiments are passed on to our team who are really enthused to more. It is an excellent motivation to our team. Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
5 of 5 bubbles Reviewed May 5, 2014

Good service and hospitality. Would recommend this place. Check out their online offer for your stay.

This is in the city and is not a resort. But since pondicherry is a small place, all the things are not far away..

Pros:
Service
Good swimming pool
Good fitness club

  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kamatgurudatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, May 7, 2014
Dear Mr Dutt,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on to our team who are enthused to do more as per our slogan "The Promise of More". We at GRT always strive hard to satisfy every guest. Your positive feedback will be a motivation to our entire team. Please do visit our GRT properties to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
211 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed April 29, 2014

Spent two days along with my wife. Although hotel is nice and comfortable the service quality is very bad. First day we went for buffet dinner, we ordered for nan/Roti and even after 30 mts never came inspite asking them twice. Although there was good spread, quality was not that great and food was almost over and there was no replinshment. Breakfast was also buffet-ordered for an omlette and toast which never came for 30 mts. Had to leave without eating any B/F. Since it was booked through a travel agency, they had said that dinner is complimentary but at the time of check out saw that the bill included dinner charges. Dinner we took in Gardania and paid for ot but still bill included the dinner charges. When questioned about it, they said that is the deal with the travel agency. We had to argue with jennifer, front office lady for more than 45 mts. Although the Front office manager was sitting there never came to resolve the issue nor apologised. Only when we refused to sign the bill, they deleted the dinner charges from the bill. They need to learn some courtesy.

Room Tip: Do not take any rooms on the lobby floor unless you want to be amidst noise and do not want to pull...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Sharatchandrahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, May 7, 2014
Dear Mr Sharad Chandra,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback is important to us to upgrade our standards. I sincerely take your suggestions and will certainly address the same. I will make sure that your forthcoming visits are comfortable. Thank you once again for your suggestions.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 21, 2014

Stayed here over the weekend of 4/19. The stay was alright but not something to rave about. Especially this hotel being a part of GRT chain of hotels, it was something that not upto its mark. THe service was really poor and half of the amenities in the room (toothpaste,coffee cups,etc) were provided only on request.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank usha_r_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, May 7, 2014
Dear Ms Usha,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback is important to us to upgrade our standards. Have noted your suggestions and we will certainly address the same. We will make sure that your forth coming visits are comfortable as per your needs. Please do stay in our GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicestershire, United Kingdom
Level Contributor
70 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed April 10, 2014

A town centre hotel on a busy main road with an impressive lobby. We were given a welcome cold drink on arrival which was gratefully received. We had a standard room with twin beds, small tv, hospitality tray, fridge and safe. The bathroom with a shower over was a bit dated. The bed was rather hard. There was a small pool with a few sunbeds but it was surrounded by houses. The Gardenia restaurant served good food for dinner and was good value. Unfortunately as it was a business hotel breakfast was not for the standard European traveller and was disappointing. Overall a good hotel but perhaps not for the tourist.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, May 7, 2014
Dear Mr David,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback is very important to us to improve our standard and useful to tripadvisor users. We have a nice Bodhi Spa with fitness studio for rejuvenation. During your next visit kindly make use of the same. Thank you for your suggestions. Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed April 6, 2014 via mobile

I was there with my friends, we were four couples, hotel's ambiance excited us, lobby support it but rooms are Ok bathrooms very small, services Ok breakfast Ok, pool small but good and staff at pool is also helpful for kids.

Stayed April 2014, traveled with friends
Helpful?
Thank 114shailendrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, May 7, 2014
Dear Mr Shailendra,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback will be useful for tripadvisor users and to upgrade ourselves. Have noted your suggestions. Please visit our GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 9003010137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sunway Manor

Property: The Sunway Manor
Address: 155/D Hundred Feet Road | Mudaliarpet, Pondicherry 605004, India (Formerly The Sunway GRT Grand Pondicherry)
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Pondicherry
#2 On the Beach Hotel in Pondicherry
#7 Family Hotel in Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Sunway Manor 3*
Number of rooms: 61
Official Description (provided by the hotel):
THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience. ... more   less 
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry

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