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“Good comfortable stay at hotel!”
Review of The Sunway Manor

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The Sunway Manor
Ranked #7 of 81 Hotels in Pondicherry
Certificate of Excellence
Bengaluru, India
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good comfortable stay at hotel!”
Reviewed September 2, 2013

We travelled to Pondy in Feb 2013 and had a comfortable stay at Sunway.

Pros:
Neat and clean
Professional staff
clean swimming pool
Good buffet spread
The restaurant also serves good food

Cons:
The spa is over booked or the masseurs are not available
It does not offer a beach view

All in all a good stay

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NehaJ_29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, September 4, 2013
Dear Ms Neha,

Greetings from the Sunway GRT Grand !

Thank you for choosing our hotel to stay. Your feedback is important to us to upgrade ourselves. Your positive sentiments are passed on to my team who are enthused to do more as per our slogan "The Promise of More". Have noted your suggestions. Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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596 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Bengaluru, India
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 30, 2013 via mobile

This is my second stay at GRT and I must confess that they have maintained the hospitality levels. Plus point was a decent wifi in the room this time. The only thing that was a slight let down was the breakfast. This time i felt options for non veg was limited and was not well coordinated. Other than that I guess there is little to complain.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krishnendu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, September 1, 2013
Dear Mr Chatterjee,

Greetings from the Sunway GRT Grand !

Thank you very much for choosing our hotel for your stay. Your positive sentiments are passed on to my team who are enthused to do more as per our slogan "The Promise of More". Thank you for your suggestions. Please do stay in our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 27, 2013

We had booked three rooms, all in ground floor. Two of them were connected and our daughter loved it. Rooms are spacious, neat bathrooms with usual toiletries (no hair dryer), small fridge and free water & coffee making. Sleep quality was good. Food had good variety in both breakfast and lunch. Though it is buffet, you need to "ask" for few things including ice cream. We struggled a bit to know that fact. We found the ala carte quality much better than buffet. Try the thai curry in lunch. It was good. Good mix of south Indian and North Indian varieties. We did not have time to use all amenities. My sister used the gym and said it was quite good with a trainer availability. I saw a trainer in the pool as well. I would certainly recommend this place especially if you are travelling with family and for a shorter duration.

What can be better? The staff are extremely courteous but very slow. You get tired after sometime. I think it is just not enough to be nice, they need to act as well. Buffet service and quality can be better. 202 did not have a bath tub. So bathroom gets fully wet after first person takes bath. Door mats needed in rooms. How about some juices in the fridge?

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gan_uma_nit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, August 30, 2013
Dear Guest,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on to my team who are really enthused. Have noted your suggestions. Will certainly take care of the same. We at GRT always strive hard to satisfy every guests as per our slogan "The Promise of More". Please visit our hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 4 Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 25, 2013

This was the best bet one could get in Pondicherry in terms of luxury & Cost.

Amazing service, Great SPA, Great Swimming pool, Great people to make you feel you at home. They offer complimentary foot massage if you are lucky..Complimenatry B Fast has too many options..

A little distant from the shores, nevertheless worth the stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HHKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, August 27, 2013
Dear Guest,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback is very important to upgrade ourselves. Your positive sentiments are passed on to my entire team who are enthused. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Please do stay in our GRT hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
malaysia
Level 4 Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 24, 2013

A good stay overall. No major complains except that the wifi is extremely weak especially the fact that we booked into executive room. The room was big and satisfactory. The staffs were helpful especially Tona the manager of the hotel when I informed them that the wifi was poor , he was prompt , however still had problems for the next 3 nights.

Room Tip: go for the executive/deluxe rooms.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, August 27, 2013
Dear Guest,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your positive feedback will be a morale boost to my entire team to do more as per our slogan "The Promise of More". We have noted your suggestions and do the needful. Please do stay in our GRT group to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru
1 review
Reviewed August 21, 2013

My experience with this hotel is a decent one. Currently hotel is good but if you look closely you would see that the hotel is struggling with maintenance, swimming pool wasn't clean enough at least for me. Having Said that, staff at the hotel was extremely courteous and food quality is excellent, rooms are well maintained and spacious.
Also you need to keep in mind that if you are visiting the place to enjoy the beach, this isn't the place where you would want to stay since it is a little far from the beach and Auto-rickshaw gets scarce with time. Also all like Autowalla's every where they are more interested fleecing tourists.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Shobitk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, August 22, 2013
Dear Guest,

Greetings from the Sunway GRT Grand !

Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on my team who are enthused and motivated to do more as per our slogan "The Promise of More". Have noted your suggestions and certainly take care of the same. Please do visit our GRT hotels to enjoy the GRT hospiitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chennai
Level 1 Contributor
2 reviews
Reviewed August 21, 2013

Excellent Hotel to be spend with your family or with your love. I would say "Vow" to their service and staff's. They are very kind and excellent assistance through out the stay and friendly....

The food is excellent in Gardenia and the Complimentary breakfast was too good with lot of variety.. You will get your food to your room with 15 minutes of order..

We stayed for our 1st year anniversary and they too celebrated our day by offering a beautiful cake as complimentary.. Brilliant!!!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vinoth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, August 22, 2013
Dear Mr Vinoth,

Greetings from the Sunway GRT Grand !

Thank you very much for choosing our hotel to stay. Your feedback is very important to upgrade to the next level. All your positive compliments are passed on to my team who are enthused to do more as per our slogan "The Promise of More". Please do visit our hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sunway Manor

Property: The Sunway Manor
Address: 100 Feet Road | Mudaliarpet, Pondicherry 605004, India (Formerly The Sunway GRT Grand Pondicherry)
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Pondicherry
#2 On the Beach Hotel in Pondicherry
#7 Family Hotel in Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Sunway Manor 3*
Number of rooms: 61
Official Description (provided by the hotel):
THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience. ... more   less 
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry

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