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“great for a family stay”
Review of The Sunway Manor

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The Sunway Manor
Ranked #6 of 82 Hotels in Pondicherry
Certificate of Excellence
Chennai, Tamil Nadu, India
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great for a family stay”
Reviewed April 5, 2013

A decent place, which good hospitality. But drawback is beach is 6 km from hotel. No view of any beautiful locations of pondicherry. When only the hotel is concerned, its the best place to relax, with wonderful open sky dinner, swimming pool . Services are great.

Room Tip: executive rooms were the ones we tried, and seriously its great!
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vyshnav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, April 16, 2013
Dear Valuable Guest,

Greetings from the Sunway GRT Grand !

Thank you very much for staying with us. Your positive feedback will motivate our entire team to work more enthusiastically. Your suggestions are very important for us. We can arrange a shuttle service for you to go to Promenade beach as per your convenience. Please do let us know your next visit to Pondicherry to make you more comfortable. Please do visit our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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604 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Chennai (Madras), India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2013

One of the best hotels to stay in Pondicherry. Would prefer this to the crowded places in the French area, as it is quiet, neat & plenty of fresh air to breathe from.
Rooms are clean & spacious with bath tubs in the toilet - which is great!
The Pool & Spa are the plus points, which normally are non-existent in pondicherry - especially considering the neatness & the service provided by GRT Sunway.
The Breakfast buffet has a wide spread & the staff polite & always ready to help.
The food is excellent as is the case with all GRT properties...
Keep it up GRT team,
Would definitely make it a point to stay here everytime I visit Pondicherry with Family & Friends.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sashy_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, April 16, 2013
Dear Mr Sashy,

Greetings from the Sunway GRT Grand !

Thank you very much for staying with us and your feedback very important and real motivation to our entire team to work with more enthusiasm. All your positive feedback are passed on to our team who will be enthused. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Our food is liked by every one here in Pondy so as in our GRT group. Our Pool is the largest and ozonised pool in the city. Please do visit our properties to enjoy the GRT hospitality.

Warm Regads
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 1, 2013

Even at a 30% discount from the rack rates, I found the place a little overpriced.
The stay however was definitely comfortable and the staff was friendly and helpful.
The food was pretty good as well. In all a comfortable stay if only it was a little cheaper.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShrawanKharkia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, April 2, 2013
Dear Mr Shrawan,

Greetings from the Sunway GRT Grand !

Thank you very much for staying with us. Your positive sentiments will be passed on to our team who will be enthused. We float excellent packages in our website. Please do visit our website and choose the same. We at GRT always strive hard to satisfy every guest. Please do visit all GRT properties to enjoy the GRT hospitality,

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 1, 2013

We were heading for southern part of Tamilnadu and decided to spend 1 night at Pondy. Our Stay @ GRT Sunway Grand Pondy was a memorable stay. My family enjoyed a lot.Especially my son aged 3 years was enjoying the pool, bath tub & play area. The breakfast spread was good and staff's responses was a pleasant experience. Would love to come one more with the family. Great value for money, infact the services offered was premium. Thnaks to C;ear Trip & GRT Hotels.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank NagarajanSiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, April 2, 2013
Dear Mr Nagarajan,

Greetings from the Sunway GRT Grand!

Thank you very much staying with us. It is a great pleasure to read your positive feedback which will be very useful for all tripadvisor readers as well. Your positive sentiments will be passed on to our team who will be enthused to read. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 31, 2013

Terrible location,nothing great to write about.If you are going for a nice getaway i suggest stay closer to French quarter or beach resort.
Guests wear anything from cotton salwar to jeans in the swimming pool,I let my love for swimming take a break when i saw some group of family wearing daily clothes and their kids wearing nothing in the pool.
Just a business hotel nothing else

Room Tip: all are same
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2exlpore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, April 2, 2013
Dear Guest,

Thank you for staying in our hotel. We alway allow guests to swimming pool with pool attire. We have noted your suggestions and make sure that it is implemented. Thank you for your suggestions and we will make sure that your forthcoming stays are enjoyed.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 31, 2013

This is a terrible hotel for a family with kids looking for a nice getaway. Location is bad - not near the French quarter. This should have been our first warning sign. We had no choice as all other hotels in the French quarter were booked. Prices are reasonable attracting a terrible crowd - rowdy, drunk and uncivilized. The service staff is clueless on how to handle it since "they too are our customers." Staying amidst a rowdy bunch, drinking smoking all night and into the day left us regretting our choice of this hotel. Definitely recommend families to stay as far away from this hotel as possible.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lk2tvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, April 2, 2013
Dear Guest,

Greetings from the Sunway GRT Grand !

Thank you very much for staying with us. Please accept our sincere apologies for the inconvenienced cause during your stay. We will certainly take remedial measures and make sure it does not occur again. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More" . Please do come and give us an opportunity to prove ourselves.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 4 Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 29, 2013

This is a value for money property. Located in a no-views locality in Pondicherry, the hotel itself does not disappoint. Green lawns in front, well kept...although the rooms could be do with better furniture and housekeeping. Breakfast Buffett though small is good. All major sites are within 15 minute radius but then Pondy itself is not too big.
If you want views then you'e better off on the Rocky Beach or on ECR in a resort.
If staying in GRT then angle for a good deal which you're likely to get.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vinayb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway Manor, responded to this review, April 2, 2013
Dear Mr Vinay,

Greetings from the Sunway GRT Grand !

Thank you very much for staying with us. Shall pass on your positive sentiments to my team who will be enthused to read. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Please do visit our GRT properties to enjoy the hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sunway Manor

Property: The Sunway Manor
Address: 100 Feet Road | Mudaliarpet, Pondicherry 605004, India (Formerly The Sunway GRT Grand Pondicherry)
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Pondicherry
#1 Spa Hotel in Pondicherry
#7 Family Hotel in Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Sunway Manor 3*
Number of rooms: 61
Official Description (provided by the hotel):
THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience. ... more   less 
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry

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