We are family of four, yet we were not given 'No Smoking' room, as a result room smelled. Room and bath are run down and needs refurbishment. The bed linen looked as if not washed properly or being reused- it definitely did not look invitingly clean. The ala carte service at restaurant was horrible. We waited for almost an hour for just Dal and bread basket and had to return back for taking wrong order. Yet, the person taking insisted that we have waited for just 15 minutes, indirectly indicating we were lying. The breads served were literally burnt and non palatable.
On the positive side, buffet breakfast served was good and had variety. Gym was spacious and quite well equipped. Pool is clean and large. Steam/ Sauna had good service.
- Official Description (provided by the hotel):
- THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience. ... more less
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- Also Known As:
- The Sunway Grt Grand Pondicherry Hotel Pondicherry