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The Promenade
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Reviews (1,239)
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All reviewsrooftop restaurantsea facing roomlight houseexcellent locationsmall poolbreakfast buffetgandhi statuewalking distancebay of bengalsea breezebeach viewwhite townspecial thanksvisiting pondicherryrock beachfrench colonyfrench quarter
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917 - 922 of 1,239 reviews
Reviewed April 8, 2013

We had dinner in this restaurant during our recent vacation trip to pondy.
Food was excellent.Not too much spicy and with indian style.
Roof top facility is available but that is only for Barbecue.
V had a great time here.

Room Tip: Sea facing room
  • Stayed: March 2013, traveled with family
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7  Thank Salaigandhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded July 14, 2013

Dear Mr Gandhi

Greetings from Pondicherry

Thank you for your review and we are happy that my team was able to deliver the servicesto your expectations. We maintain high standards and it is good to know that you enjoyed the food and the restaurant.

With warm regards

Gaurav Suri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

we had the worst experience in "The Promenade " supposed to be of old world charm with french influence .Pokiest room & even tinier bathroom that even one person cannot turn around without hitting the wall & old crumbling tiles
Phone in the room never worked despite multiple requests to fix it & workmen assuring me that it should work from then on each time .Absolutely minimum facilities in the room .
Staff though polite were totally inefficient
This Hotel survives poorly on their advertising gimmick .
I hope nobody gets taken in like we did paying international 4-5 start hotel rate for a no star hotel .

Room Tip: There are much nicer hotels for the same price in Pondicherry
  • Stayed: January 2013, traveled as a couple
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10  Thank Krish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded July 14, 2013

Dear Mr krish

Greetings from the Promenade hotel

Thank you for posting your feedback about the hotel and its services. I apologize to you that we could not make your stay comfortable and there were issues during your stay. I have shared your feedback with my team and we are taking all corrective measures to rectify them. I am sure that if you plan to visit us again you will see the changes.

With warm regards

Gaurav Suri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

Located directly across the road from the ocean in Pondicherry, this hotel was paradise. Well appointed, with comfortable rooms, shower/bath, mini bar, TV etc. Staff were most helpful, in particular the housekeeping staff were very polite and attentive to our needs, nothing was too much trouble. Executive Housekeeper, Vanaja made our stay very memorable with her friendliness, stopping to chat with us by the pool making sure we were happy with our accommodation etc.
Breakfast was plentiful and fresh fluffy omelettes were a treat each morning. Located directly behild the hotel is a beautiful park and the palace.
Given the location and quality of accommodation, I felt we received value for money at this hotel.

Room Tip: If available, choose a seaview room.
  • Stayed: March 2013, traveled with friends
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6  Thank ljackson11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded July 14, 2013

Dear Mr Jackson

Thank you writing about the positives of the hotel and that my team was able to make your stay comfortable and enjoyable. I have passed on your comments to the concerned staff member and it was indeed a pleasure to have you with us. Hope when you visit us again we will be able to deliver the same service standards to you.

With warm regards

Gaurav Suri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2013

This hotel is very well run and situated opposite the beachfront of Pondicherry.It is very European in feeling and modern with an elegant restaurant serving buffett or a-la carte.The service was excellent and the rooms comfortable and modern with local artists displaying their works through the hotel.The swimming pool is attractive but really only a plunge pool or for children to cool off.It has a very nice rooftop restaurant serving delicious seafood.

Room Tip: request sea view if possible
  • Stayed: March 2013, traveled with friends
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4  Thank crispAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded July 14, 2013

Dear Mr crisp

Greetings

Thank you for the positive feedback that you have posted, we at the hotel are glad that your stay with us was enjoyble and you liked all the facilities that we have to offer. We would wish if you visit us again in the near future.

With warm regards

Gaurav Suri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2013

The moment we entered the Hotel Premises.... it was a Sunday, live music band, Lavish Buffet, scenic view made us glitter .... Feeling was just magnificent !!
It’s a Hidesign property, so all the interiors are Hi-class colourful leather, Overall good service, fantabulous Buffet, Close proximity to the beach, walking distance to the main market and Aurbindo Ashram, French cafe round the corner....

We hired a local bike and took a spin across the town and Aurovile etc, don’t miss the German Bakery on the way to Aurovile which was salivating.

There restaurant in the roof top, with a lighthouse and Bay area view, soft winds and sumptuous meal – truly romantic !!

Good Service, Tasty food, Amazing View .... Promenade, thanks for wonderful time.

  • Stayed: May 2012, traveled as a couple
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Thank Mehar30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded July 13, 2013

Dear Mr Mehar

Greetings from the Promenade Hotel.

Thank you for posting your feedback about the hotel and it is our pleasure that you enjoyed your stay with us. Thank you for highlighting all the positives and we would wish to have you back with us soon.

With warm regards

Gaurav Suri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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