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“Business Hotel”
3 of 5 bubbles Review of Hotel Mass

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Hotel Mass
Ranked #58 of 74 Hotels in Pondicherry
Chennai (Madras), India
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Business Hotel”
3 of 5 bubbles Reviewed April 8, 2013

Location of the Hotel is decent, but due to the bus stand near by, its a bit noisy. Rooms are comfortable. Room service needs to improve as it took more than 1 hour to get food. Food was good. Breakfast was good, but the place where they serving was small, cramped, messy and dirty. Overall a good place for business travelers due to its location.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abhishek_ith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
    15
    37
    42
    12
    27
See reviews for
55
28
5
16
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Chennai (Madras), India
1 review
4 of 5 bubbles Reviewed February 23, 2013

The hotel has a good look with includes good service, the rooms are really big and nice. . The room service was very good and prompt. choose the rooms from the back side away from the road it will comfortable

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hunternail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 11, 2013

Nice hotel to stay.Centrally located. Albeit no complaints, but we feel that there is a Scope for improving the customer relationship by deploying senior manager at the reception desk. The food served is good and the complimentory breakfast offered is is delicious.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Sudhee Ranjan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

The hotel is well located, close to the bus stand. The hotel staff was polite and courteous, and the hotel had restaurants attached. However I found the food rather pricey, and some of the North Indian food wasn't up to the mark.
Another fact was though the Hotel rooms were clean, I found there wasn't much in the room- no tea kettles, nothing extra in the refrigerator, and a very primitive and antediluvian TV in the room.
O(n the whole though the stay was comfortable, I have the feeling I would have been better off in a nearby Hotel. Though this Hotel is a reputed one in the locality, an immediate changeover is necessary. Room should be provided with better amenities

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Jaison J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed February 11, 2013

Very Unclean and pathetic. Broken toilets, pipes, unclean bed sheets and blankets. I would rate this Cheap. Air conditioning makes so much noise despite being centralised. Not a great location either. Please refrain from staying here or suggesting this hotel.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
2 Thank mikemba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pondicherry hotels

bangalore
1 review
3 of 5 bubbles Reviewed January 28, 2013

The hotel was a bit expensive they charged me an extra 800 Rs for deluxe room which made the total of 4000 Rs for a night and the hotel was not that good. They didn't have proper Tariff card.
Food was okay an a bit expensive.
Total costed me around 5700 Rs for a day which i thought wasn't value for money.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank nishant m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
146 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed January 24, 2013 via mobile

I was at the hotel when we were on a building mission with habitat for humanity. We stayed at the hotel for 2 weeks there were a total of 22 attendees. This is hotel is really good for the money, the rooms are big and the service is on par for even the larger hotels. The food in the restaurant is very good for southern Indian cooking. The pool and the exercise room were closed during our trip so we never went there. The location of the hotel is pretty good, it is a couple minute drive to the ocean and there are a lot of shops and a good neighborhood to walk around in.

We just spent the evenings at the hotel so I can't give it a full review, but there was nothing t hat I ever had a concern on and there was nothing that really sticks out as wonderful.

Stayed February 2012, traveled with friends
Helpful?
Thank Chiguy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mass

Property: Hotel Mass
Address: 152 & 154 Marai Malai Adigal Salai | Near bus stand, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #58 of 74 Hotels in Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Mass 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Mass Hotel Pondicherry

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