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“Such cordial staffs”
Review of Laila's County

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Laila's County
Ranked #50 of 83 Hotels in Pondicherry
Reviewed September 10, 2013

We went after a couple of years to the white town....was a kind of reunion . n thankfully we choose this place for our stay. The staffs are very cordial. U get very warm hospitality n even the service be it the housekeeping or the pantry was very satisfying... v thoroughly enjoyed our stay ...... n yes the main attraction was the hamper in the room...... thumps up to the team......

  • Stayed: July 2013, traveled with friends
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Thank SSB143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 - 115 of 146 reviews

Reviewed September 4, 2013

We spent 4 days at Laila's County - overall it was a good experience and I would recommend it to those looking to visit Pondicherry for the following reasons:
1) Location: it is very close to the main sea-front promenade and White Town, which are the top attractions. Also, there are several good restaurants and cafes in the area, i.e. it is in a well connected part of town. It is also close to Mission Street (for those looking to rent bikes)
2) Staff: The hotel staff are delightfully polite and helpful, and also were the best in advising on how to get around / what to visit, etc.
3) Ambience and amenities: Very comfortable and equipped rooms, worth the tariff, I'd say.
4) Food: The food is pretty good, in case you decide to order in. The roof top restaurant doesn't have a view but has interesting ambience.

Few minor minus points:
1) The hotel is right on the street, i.e. no parking lot
2) The rooms are a little cramped
3) The walls seem a little thin: you can hear every word spoken in the outside your room, and also the hotel plays instrumental music in the corridors. On more than one occasion we had to come out of the room to either request other guests to keep quiet / request the staff to turn off the music.
4) WiFi was slow

However, all in all it was a good experience. Do consider Laila's County for your visit to Pondicherry.

  • Stayed: September 2013, traveled as a couple
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Thank KKK7772013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Its a clean and comfortable hotel. Rooms(stayed at Club room) are a bit small.
Near to many places of interest and restaurants in Pondicherry.
Food at hotel is average better go to many good restaurants around.

  • Stayed: August 2013, traveled with family
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1  Thank Sri29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Location: The Location of the Hotel is good, its just 5 minutes walk to the main promenade in Pondicherry.
Service: The service of the staff is good.
Rooms:The rooms are a bit small, we stayed in the executive rooms. if you are traveling with kids putting an extra bed in the executive rooms is difficult. One of the rooms had the AC leaking on the bed throughout the night, the staff was prompt enough to resolve the issue next day.
Food : The food is OK, though they have complimentary breakfast the menu was repeated on both the days we stayed. The restaurant service is slow, we were informed that some of the staff were on leave due to the festival weekend. In general wold suggest people to try the local french cuisine instead of the food served at the hotel.
Others: Since the hotel is on a busy road, there is no dedicated parking, vehicles need to be parked at a space 5 minutes walk from the hotel. there is security at the parking and it is safe, but please note that it can only fit 4 small cars.

  • Stayed: August 2013, traveled as a couple
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Thank Sayandeep N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

This hotel is nearly very good. The rooms are modern and well equipped, but tiny. The staff are helpful and friendly and the food was very good. However the wifi didn't work properly throughout our stay. We got a special offer at half price which made it good value. However at full price it would have been expensive. The location is probably at the wrong end of town for most of the tourist facilities.

Room Tip: Club rooms are only slightly bigger than standard rooms, and might be a bit noisy.
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  • Stayed: July 2013, traveled as a couple
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Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

Had actually booked this hotel because it had an offer on its pricing, was quiet let down when we saw the hotel in the night as it had a small entrance. But once we entered, it was a totally different story. The hotel staff was very helpful and courteous even though we had checked in pretty late in the night.The rooms were a bit cramped but was furnished well with a well stocked fridge and a coffee maker (didnt work though). It was simple, neat and comfortable.The toilets were also clean and very well maintained, but didnt have a shower curtain.It is only walking distance from the beach, the city centre, the park and had lot of good restaurants around it. The food in the restaurant was fine. The checkout was also hassle free and quick. Was really impressed with the behaviour of its staff.

Room Tip: Remeber the road in front of the hotel is a ONE WAY, do not try entering it directly from the main r...
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  • Stayed: July 2013, traveled with friends
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Thank johnkottaram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

very close to many of the attractions in pondicherry especially beach road,. rooms were small but clean enough but had low lights. food quality was ok. hotel staff can guide you properly about the various locations.

  • Stayed: June 2013, traveled as a couple
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1  Thank sulakshana v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Laila's County

Address: 8 Quai D' Ambour Ambour Salai, Pondicherry 605001, India (Formerly The Mercure Hotel)
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #50 of 83 Hotels in Pondicherry
Price Range: $26 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Laila's County 3*
Number of rooms: 12
Official Description (provided by the hotel):
A five minute walk away from the Bay of Bengal, Laila's County is a stylish boutique hotel offering opulent accommodation and wonderful five star service. Located in the heart of Pondicherry, the hotel is brilliantly done in style and has a distinctly modern interior. Laila's County believes in spoiling its guests with its service and hospitality and promises to be a one stop solution to all guest needs. ... more   less 
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