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Reviews (1,199)
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Reviewed September 18, 2012

To start with, the road which leads to this resort is filled with graveyards..... Rooms are nothing great for the price they charge. No bath tub, the toiletries & other supplies kept in the room is very basic. AC did not function for the first few hours, we had to call the housekeeping & maintenance people to help us. Room service does not come for clearance even after several reminders, plates are chipped. The only restaurant which serves breakfast & dinner buffet is chaotic. no one to come over & ask if we need anything. looks like a bunch of junior waiters are running the restaurant. had to wait for 20 minutes for an omelette at the live egg counter, only to be served what looked like a 3/4th of the omelette & that too without salt. i saw the chef instructing the cook to clean the dirty pan with a dirty towel. Even after making a complaint, no staff or manager seemed to find the need to apologise.

No General Manager or Hotel Manager in sight....to come & ask if the guests are having a good stay. No child activities are offered which is contrary to their competitors like Ocean Spray & Zest. Total waste of money.

  • Stayed: September 2012, traveled with family
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1  Thank siddharthfilmz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePondypondicherry, General Manager at Le Pondy, responded to this reviewResponded September 22, 2012

Dear Guest,

Greetings from Le Pondy!!!

Thank you for your feedback & we appreciate you for pointing out all the details about your stay with us. Regret to know that we were not able to reach your expectation & its very unfortunate and rare. I always try my best to meet all my guests at least once during their stay but unfortunately I missed you from the 180 + guests as were fully booked on that day.

We have noted all the points mentioned by you & we are sure that your open comments will help us in a big way & will help us to realise our -tives, we take your comments positively & assure you that we will try our best to improve in all those areas & wish to see you again here in our resort soon in the near future.

Once again apologize for the inconvenience caused to you.

warm regards

Remesh Kumar
General Manager
9585551301
gm@lepondy.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2012

We stayed on August 2012, very clean rooms, private beach, beautiful pool, sumptuous breakfast. If u need good rate u have to book through a travel agent, otherwise direct booking or net booking is high. I believe this is the best place in Pondy.

  • Stayed: August 2012, traveled with family
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2  Thank Jokkutty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePondypondicherry, General Manager at Le Pondy, responded to this reviewResponded September 22, 2012

Dear Mr.Jokkutty,

Greetings from Le Pondy!!

Thank you so much for taking your time to reveiw us & glad to know that you had a comfortable stay with us. We assure you that in your next visit we will be offering a very special package.

Please visit us again with your family & once again thanking you for your positive feedback.

warm regards

Remesh Kumar
General Manager
Le Pondy
gm@lepondy.com
9585551301

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2012

It is situated a little inside the city, to be exact its 2km from the main road.
But once you enter the resort its very beautiful & very well maintained.
We had gone there as part of a Team Out-Bound, & it is big enough to accomodate
around 80 people & plus there were some other guests too.
The rooms were very clean, with all the required amenities like an eletric kettle to make you own tea,
good lcd tv, split ac,etc.
The bathrooms were good & the hot water was available for 24hrs, the soap & shampoo are liquid filled in the
bottle, so no hassles of having to manage the small soap & shampoo bottles. A hair dryer is also provided.
The whole resort is very well maintained, the lawn is very well maintained & so are the flowers over the whole resort.
The beach is some 100m from the fence of the resort, & it is exclusively for the guests of the Le Pondy resort.
The swimming pool is quite big with a fixed depth of 4.5m, alongwith a poolside bar.
The food served is quite good in taste & hygiene as well, also there were a lot of options for the breakfast lunch & dinner, there would be around 3 non-veg preparations & 5-6 verg preparations alongwith 2 types of soups & to end you will have 4-5 sweet dishes.

All & all I would say its a very good Luxury resort, a bit expensive but if you have the money it is well spend.

  • Stayed: September 2012, traveled with friends
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3  Thank B_Karnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePondypondicherry, General Manager at Le Pondy, responded to this reviewResponded September 16, 2012

Dear Mr.Karnik,

Greetings from Le Pondy!!

No words to thank you for the wonderful feedback.. Delighted to know that your group stay was really enjoyable & we expect more such support from your corporate in the near future.

Thanking you once again for your valuable time to review our resort & looking forward to meet you with your family here soon.

warm regards

Remesh Kumar
General Manager
Le Pondy
09585551301
gm@lepondy.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2012

The pool villa we stayed was beautiful, it had a open shower and toilet, completely private and the staff were very well mannered. The resort has a private beach. Food quiet delicious. Priced very reasonable too!

  • Stayed: September 2012, traveled as a couple
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2  Thank PravinRathinam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePondypondicherry, General Manager at Le Pondy, responded to this reviewResponded September 13, 2012

Dear Mr.Pravin,

Greetings from Le Pondy!!

We highly appreciate your positive feedback & very happy to know that you had a memorable time with us.

Please do visit us again whenever time permits & kindly promote us among your friends circle.

warm regards

Remesh Kumar
General Manager
Le Pondy
9585551301
gm@lepondy.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2012

Working out to nearly 9000 INR its expensive.clean, medium size .On the beach close to estuary.Beach not ideal to swim, heavy currents .. they do have a vigilant guard on the beach.Approach is poor and sign posting is less than adequate but built pretty.
Breakfast- above average , reasonable number of dishes on buffet( do not expect mexican or Dubai standards here) Service was positively poor in the dining room, the staff command of english was less than adequate and they have a habit of ignoring.Wrong dishes was served .

Having said that the pool was clean and good size, sea facing rooms have good size bathrooms -ask for the 1st floor as ground floor rooms have obstructed views.

Booking if made by phone can be difficult i am told as the person who booked this struggled to to confirm the booking - i understand has to be made by phone in india ...

Would we visit again.. probably yes..

Room Tip: ask for 1st floor sea facing
  • Stayed: July 2012, traveled with friends
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Thank vinchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePondypondicherry, General Manager at Le Pondy, responded to this reviewResponded September 13, 2012

Dear Guest,

Greetings from Le Pondy!!

Thank you so much for spending your valuable time to review our resort. We are happy to know that you had a good stay & also noted the feedback on the service at the restaurant . We assure you that we will strive to excel in all the areas of service & promise you a much better experience in your next stay with us.

Warm regards

Remesh Kumar
General Manager
Le Pondy
gm@lepondy.com
9585551301

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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