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“Good Weekend Gateaway”

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Club Mahindra Puducherry
Ranked #10 of 85 Hotels in Pondicherry
Reviewed July 13, 2014

I stayed with my family for two nights.It is a good property with a lot of activities like land zorbing, water zorbing , TT, Pool and few other kid games.There is direct access to beach which has hotel security.Its a good beach to bathe at.Overall an excellent option to spend quality time with family if you have a taste for resorts like this.
The hotel has a good restaurant , with options for both North Indian , South Indian and Continental Cuisines.
The resort is located around 20 kms away from the city .
None of the rooms in the resort have direct sea view.We stayed in an STU Apartment which had average interior but was clean and cozy.

Room Tip: Choose a room nearer to reception area and definitely a first floor room .
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  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
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1  Thank Mahak_Maheshwari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded July 14, 2014

Hi Mahak,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you enjoyed overall experience our resort offered. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thanks once again and looking forward to welcoming you at our other resorts soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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613 - 619 of 955 reviews

Reviewed July 8, 2014

Wonderful resort for families with young children. Have stayed here 5 years ago and returned last weekend. Despite hiccups like no orders other than sandwiches and burgers between meals, chef Srinivasan took personal interest in giving us a steaming cup of excellent coffee at 6 am on a Sunday morning.

  • Stayed: July 2014, traveled with friends
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Thank Mina5655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded July 9, 2014

Hi Mina,

We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Our resort staff will be absolutely thrilled to receive your compliments and we’ll certainly pass along your appreciation to Srinivasan. Thanks once again and looking forward to welcoming you at our other resorts soon!

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Reviewed July 5, 2014

i was planning for a week end getaway from chennai just to relax and the natural option is to drive to pondicherry. checked various beach resorts in pondy and settled for club mahindra primarly for its price.. and no regrets at all. It is an excellent and well maintianed property while retainning the eco system with lot of activities within the resort itself. the staff were courteous and helpful and felt i could have stayed a day more. they could refurbish the pool tables and TT tables and the quality of TV is also not good in the room.. i did not mind that as there you can just laze around the property in a cycle or walk. I liked their breakfast as well. overall it is a good experience and i don't mind coming back again for another weekend break...

  • Stayed: July 2014, traveled as a couple
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Thank Pramanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded July 8, 2014

Hi,

Absolutely wonderful to have read your post and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Also, please be rest assured that the points you have highlighted have been shared with our resort team and will be addressed on priority. Our resort staff will be absolutely thrilled to know that you not only enjoyed the ambience but also the dining experience and the hospitality our resort offered. We’ll certainly pass along your compliments to our staff. Thanks once again and looking forward to welcoming you at our other resorts soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

If you want to just laze around in one place or have a car at your service to move back and forth to the city (like we did), this is an awesome place.
The property is large and opens into a decent beach. The lobby offers a nice view of the beach. You can spend sometime there post dinner when it is quiet and enjoy the sound of the sea.
The rooms are spacious and have all the basic utilities. Our bathroom had a funny feature - it opened into a veranda for drying clothes. The door was a glass one and had no curtains. Although the veranda had high walls, our neighbor could easily peep into our bathroom. On asking, they just replied that they do not provide curtains. We had to improvise with a spare set of towels acting as a guard for our modesty.
Now to the best part, the food. They have a breakfast buffet. I suggest you opt for it. The spead is very good and includes live counters for egg / dosas / puris etc. We opted for a-la-carte for the other meals. All the items we ordered were good be is alu gobi or nasi goreng or chop suey. The servings were pretty large too.
I would particularly like to call attention to one Mr. Mishra who was attending to us at the restaurant. He did an wonderful job.

Room Tip: They do not have any sea view rooms. All rooms face the 'garden'. Choose a room closer to th...
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  • Stayed: June 2014, traveled as a couple
    • Value
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Thank sayan-blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded July 3, 2014

Hi,

Absolutely wonderful to have read your review and thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Thanks once again and looking forward to welcoming you at our other resorts soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

I totally agree..they dont have bottled water..and water was bad..pool table worn out..but the charge...instead of a smooth golf cart they use a 'auto' to transport luggage, which they drive at break neck speed..inside the campus, where kids cycle etc..posing a threat..cycles are badly maintained..they charge everything..even for the air we breathe!! Also they are selective about customers..for ex some were left into the beach after 6 p.m because they are VIP'S...damn we dont pay less!

Property is good, food is good as well...customer service is average!..

  • Stayed: June 2014, traveled with family
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Thank zack765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded July 3, 2014

Hi,

We regret the inconvenience caused and having read your review, as an organization, we strive hard to ensure a great experience to all our members and realize have fallen short of the same on this occasion. Please be assured that all the points that you have brought to our notice are being addressed on priority. We also request you to provide any further information or feedback that you might have on our Facebook page at the “Listening Post” tab.

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Reviewed June 30, 2014

we had a great gala time and enjoyed our holiday at club mahindra puducherry ...

we are just very thankful to Mr. Mishra and his chef for our vegetarian Jain Food ( he personally took care of all items ) and Mr. Rahul at front desk for helping in getting extra room for my bro and at last but not the least Shiva / Ajith ... you guys really rock ...i was just worried of how would i pass up my time of 5 days at CM puducherry but it was good and entertaining with you all ...and Kajan at bar to serve us new flavor of mocktails daily...!!!

to begin we checked in cm puducherry last week and we got a sweet welcome by kishore and a lovely sweet smile by harshima ...we stayed in CM puducherry for five days.

front desk / reservation : just very much thankful to Mr. Mohan / Mr. Rahul and Mr Pramod for getting us an extra room in the peak week end time for my bro.

Restaurant / Food : we are pure veg and our kids strictly eat jain food ...we had a problem with buffet as there were not much veggie items in lunch and dinner so we had B/F as buffet and lunch and dinner as Ala Carte ... and to thank specially MR. MISHRA and his Chef who personally took care of our jain food requirements and specially mishra`s special jain mamoose was superb!!!...mishra use to give us so many options for our break fast , lunch , dinner in jain items i.e Jain Poha / Upma / paneer paratha , sabjis,,,. we even had a jain Pizza rusticana / jain akka noodle and Jain chole bature which was simply superb in taste and strawberry milkshakes / desserts we loved it. overall we had a good experience at restaurent.

Activity / Entertainment - Shiva and Ajit this two guys rock... they have a full list of activities and they really know how to entertain the guest complete day ... first day we played some number games / then it was dance show there...which was good...second day it was a dance class by shiva in noon and then some game which our kids played and in the evening again sports it was throw ball and tug of war ... it was just great... friday we played antakshari , quiz and in evening it was carnival nights and again it was just rocking and saturday it was DJ nite by DJ ajit and Shiva...and finally shiva is a good dance teacher. every day he use to teach dance to our kids. thanks shiva.

BAR - we dont drink alcohol but kajan served us mocktails which we enjoyed a lot.

over all it was great experience at CM PUDUCHERRY.

Room Tip: take the room near the lobby ...as all activities / swimming pool / beach / resturants are near lobb...
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  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sunilnibjiya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded July 3, 2014

Hi,

Wonderful to have received your positive post and glad to know you enjoyed the Club Mahindra experience. It was certainly our pleasure to have you at our resort and wonderful to know you had a great stay! Your feedback helps us improve our services further and additionally, provides insights as to what our members really like. Please continue to provide us feedback regarding your visits to our resorts as it enable us to serve our members better. Thanks once again and looking forward to welcoming you at our other resorts soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2014

Good stay, good food, ever helpful, smiling and joyous staff members... Thank you Harshima, Madan, Krishna, Kajan, Jayanti

This was after my 4 days stay in the heart of Pondicherry, so it felt ever so far from the main beaches of pondi. But no disappointments as they have their own wonderful, clean and serene beach front which can be seen the moment you enter Club Mahindra.

The rooms are super nicely done, clean and classic stone interiors. We stayed in the STU (studio units) but thoroughly satisfied.

I'll be honest in saying that all Club Mahindras are excellent Family resorts as they have almost every facility within the resort (swimming pool, outdoor bar, multicuisine restaurant, volleyball, cricket and basketball areas, zorbing, gaming zone, kids zone)

For a wandering couple like us, its pretty far (15-20kms, ~20-25 mins on bike/car) from the amazing food, calm beaches, vibrant restaurants and hustle bustle life of main Pondi, but nonetheless, the place is wonderful (expensive for food, if you are non-members like us)

Have a good time overall... Cheers !!

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank crAzzy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded June 30, 2014

Hi,

Absolutely wonderful to have read your post and thanks so much for writing in! We are glad to have received your detailed feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you not only enjoyed the ambience and activities but also the dining experience, accommodation and the hospitality our resort offered. We’ll certainly pass along your compliments to our staff. Thanks once again and looking forward to welcoming you at our other resorts soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Mahindra Puducherry

Address: 200/201, Valluvar Medu, Village Manapattu | Villupuram district, Bahour Commune Panchayat, Pondicherry 607402, India (Formerly Zest Big Beach)
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool
Hotel Style:
#4 Spa Hotel in Pondicherry
#7 Business Hotel in Pondicherry
#10 Family Hotel in Pondicherry
Price Range: $108 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Club Mahindra Puducherry 3.5*
Number of rooms: 125
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Also Known As:
Zest Big Beach Hotel Pondicherry
Zest Big Beach Pondicherry

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