We stayed at the hotel in Pondicherry for Christmas in 2012; we got lucky as this was the only property with rooms still available during such a high tourist season and we got very lucky that the hotel turned out to be such a lovely one. The hotel is placed at the very beginning of the french side and its a lovely heritage structure with beautifully done up rooms. Since we were there for Christmas eve there was a Christmas dinner which we had to compulsorily pay for; but after seeing the spread it was totally worth it and after asking around this was the norm of most hotels during this period. The staff was extremely helpful and forthcoming and gave us alot of tips of where to eat and go and also helped get us a scooter to move around easily. The only real drawback we felt of this hotel was the quality of the towels that they provided; had changed our 3 times when we checked in and yet they were looking old and dirty! Spoke to the management about this as well during check out. On the whole a beautiful property; perfectly located and definitely a place I would recommend to friends and family..