Thanks guys for such an amazing experience.We had visited siliguri last month,stayed in the hotel for two days.It was a wonderful experience.Food quality was good. Felt like home food. Staff were polite and courteous.They responded to our request everytime with a broad smile.Never got irritated.Owner Suman Ghosh is a gem of a person. The thing that impressed me was the way he treats his staffs(like his own family member).Phoenix represents a big family and you would feel you were at home.
Dont know why the other two reviews are discouraging.Personally i felt my money was well spent and decision well taken the moment i chosed Phoenix Lodge.