We were among the travellers stranded in Bagdogra when all flights in and out of the airport were cancelled on 7th Jan 2014. Air India was the only airline to provide accommodation to travellers, and we were assigned this hotel.
There were a lot of us there - the hotel was full of tired Air India passengers. And yet, the staff tried to do their best to accommodate everyone. Communication was absolutely clear. We were told what to expect and when. We made a special request to eat earlier than the buffet time, for health reasons, and the request was accepted. The food was simple and nice.
What didn't work?
Hygiene is really not a strong area here.
- Official Description (provided by the hotel):
- AboutLocated just beside NH-31 Highway at Shivmandir ,Siliguri..an Airport based Hotel which is just 6 km from Bagdogra Airport.It consist 32 A/C Rooms with a Multi Cuisine Restaurant (CHEF & I).MissionTo fullfill the Guest Demands..and make them feel HOME AWAY FROM HOME..DescriptionWe have a 1000 sq.ft Sound proof Conference Hall ..for Small Company Conference with Capacity of 50-60 people sitting arrangement , Rest of this we have 3 more Air Conditioned halls with capacity of 80 , 100 & 130..sitting arrangements.Along with this we have an open Terrace (7000)SQ.FT for..Marriage Parties...and Group Parties..We are also arranging tour packages for darjeeling and Gangtok also providing pick up and drop from near by NJP Railway Station and Bagdobra Airport. ... more less
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