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“good smiling staff and good food”

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Mount Embassy Hotel
Ranked #15 of 27 Hotels in Siliguri
Madikeri, India
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“good smiling staff and good food”
Reviewed January 25, 2014

really good budget hotel its in the heart of the siliguri near by the hong kong market which is always crowded come back to the hotel at the reception you will feel good to set and talk to the staff and the food was awesome must try the momo which is the best food which you can get it here want to thank mr chandan, mr roman, and all the chef who make the yum food and last but not the least the front office reception gentlemen mr shubham who make our stay a memorable thankyou and god bless you all.

Room Tip: we stayed in rm 204 that was the best
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank inaobihemantsurve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Manager at Mount Embassy Hotel, responded to this review, February 24, 2014
Dear Guest,
Thank you for your time to complete the review following your stay at the hotel.

Summit Embassy is one of the premiere economy hotels in the city.The hotel is located right in the heart of the city which makes it a preferred choice for both leisure and business travelers.
We are pleased to know that you loved the food we serve at our hotel.

Thank you for your considerable response and for complementing the services and facilities of our Hotel.Your appreciation will be conveyed to the staff, it means a lot to them.

We hope to have the pleasure of welcoming you again with your friends and family.
Thank you.

Warm Regards,
Nidhi Nahata
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Kokata,West Bengal,India
Level 4 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 14, 2014

Stayed in this hotel for an overnight transit. Ok for a short business travel. Staff does not speak Hindi, English or Bengali, unless really insisted. They will confidently chat with a guest in Nepali irrespective of which ethnicity he/she might belong.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandakphu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Manager at Mount Embassy Hotel, responded to this review, February 25, 2014
Dear Guest,

Thank you for your time to complete the review following your stay at the hotel.
We have noted your constructive feedback regarding the dialect issues you have had during your stay.we assure you the same has been rectified with immediate effect.

We hope to serve you again.

Warm Regards,
Nidhi Nahata
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 10, 2014 via mobile

Very friendly and helpful staff, very good and cheap rooms. Breakfast is not very special, but alright. From the hotel you just go and walk through the market, very enjoyable. Also near lots of bars and nice restaurants. Recommended! .......

Stayed December 2013, traveled as a couple
Helpful?
Thank Floris v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Manager at Mount Embassy Hotel, responded to this review, February 24, 2014
Dear Guest,
Thank you for choosing to stay with us and recommending us.
As you rightly mentioned the location of Summit Embassy makes it a preferred choice for both leisure and business travelers.
We are located right in the heart of the city and the market is just a five minute walk from the hotel. We make a constant effort to ensure that our staff is helpful and courteous to our guests at all times,we are glad that you had a comfortable stay with us.

Summit Hotels and Resorts own 9 luxurious hotels and resorts in the North-East region,we have properties in Gangtok, Darjeeling, Pelling , Kalimpong and Bagdogra. we ensure you a quiet holiday, away from the hustle-bustle so that you experience the true essence of splendid beauty of the hills.
Thank you for your time and feedback.We hope to serve you again.

Warm Regards,
Nidhi Nahata
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 23, 2013

I was very pleased during my stay at Hotel Embassy which is a hotel from Summit group of Hotels which has hotels across Sikkim and WB. (something which we came to know later)
We were heading to explore Sikkim and wanted to spend one night in Siliguri, thus was looking for a basic hotel. I just booked it on Agoda by going through some reviews on Trip advisor and seeing the discount offered.

Since the price was quite low we didn't have much expectations however to our surprise out of many hotels we stayed during our 15 day Sikkim and West Bengal, Hotel Embassy turned out to be our one of the finest stay. Especially taking the price into consideration, it was really very pleasant surprise.

Hotel: very nicely maintained rooms, nice AC, TV, Bed and more importantly washrooms.
Restaurant was well maintained too.

Other Big Advantage is HongKong market which is famous for local shopping is just 2 mins. walking. So perfect setup I would say.

Only thing, I didnt like is that there is no view from any rooms and Hotel location doesnt appeal one. It's quite odd from outside but once you enter it changes.

So I would recommend this for budget travels.
Not for honeymoon or Romance though as there is nothing else in Hotel on offer to do (SPA, games etc).
Staff was quite responsive and nice too.

Thanks Trip Advisor, Agoda and Embassy!

Room Tip: Go to Agoda or call hotel to find great discounts. Dont go for Room view. Seeing the location, there...
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roark007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Manager at Mount Embassy Hotel, responded to this review, February 25, 2014
Dear Guest,
Thank you for your time to complete the review following your stay at the hotel.

We are pleased to know that you had a nice stay at Summit Embassy.
Our hotel is located in the main market area of the city which is convenient for the guests as the major shopping and trading zones are at a minutes' walk from from the hotel,we are glad you enjoyed shopping at the famous Hong-Kong market.
We upkeep our services and make constant efforts to ensure that our staff is helpful and courteous at all times to meet the requirements of our guests.

As you liked this property of the Summit Group, we are delighted to convey to you about the other 8 luxurious hotels and resorts we offer.
We own properties in gangtok, Darjeeling, Pelling , Kalimpong, Siliguri and Bagdogra. We ensure you a quiet holiday, away from the hustle-bustle so that you experience the true essence of splendid beauty of this region.
The following are the properties we own:
Summit Ttakshang Residency Hotel & Spa, Gangtok
Summit Norling Resort & Spa, Gangtok
Summit Golden Crescent, Gangtok
Summit Grace Resort & Spa, Darjeeling
Summit Yashshree Suites & Spa, Darjeeling
Summit Garden Retreat & Spa, Kalimpong
Summit Airport Hotel & Spa, Bagdogra

Thank you so much for your feedback and time. We hope to have the pleasure of welcoming you with your friends and family soon.

Warm Regards,
Nidhi Nahata
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sirsa, India
Level 5 Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 12, 2013

We were coming from Darjeeling and wanted to stay for a night at siliguri so that we can catch the train in the morning next day. Hotel Embassy is a very good hotel at a very good location at a reasonable price. very neat and clean rooms, nice beds, luxury furniture, large bathrooms. very good service, nice foods.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajmer2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Mount Embassy Hotel, responded to this review, June 8, 2015
Dear Guest,

Namaste!

Thank you so much for choosing Summit Hotels and Resorts and for your review on TripAdvisor.

We are glad to know that the overall stay with us was comfortable and the impression of our resort could win your heart.

We look forward to your return and to welcoming you back.

Best Regards,
Guest Relation Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013

A good and comfortable hotel with very convenient location. Stuffs are very prompt in service. But, foods are very costly. Though, the amount they supply can serve two people. Cleanliness also appreciable.


  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Debajit R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Mount Embassy Hotel, responded to this review, June 8, 2015
Dear Guest,

Namaste!

Thank you so much for choosing Summit Hotels and Resorts and for your review on TripAdvisor.

We are glad to know that the overall stay with us was comfortable and the impression of our resort could win your heart.

We look forward to your return and to welcoming you back.

Best Regards,
Guest Relation Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 27, 2013

I was coming from Gangtok and wished to stay for a night in Siliguri so that I can catch a flight on next day morning..... I found the hotel very neat and clean. the service was good... it was situated in the main market near to taxi stand... however the rooms were bit congested. still its ok.. Overall good experience

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikhilgarg009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Mount Embassy Hotel, responded to this review, June 8, 2015
Dear Guest,

Namaste!

Thank you so much for choosing Summit Hotels and Resorts and for your review on TripAdvisor.

We are glad to know that the overall stay with us was comfortable and the impression of our resort could win your heart.

We look forward to your return and to welcoming you back.

Best Regards,
Guest Relation Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Embassy Hotel

Property: Mount Embassy Hotel
Address: George Mahbert Road | Sevoke Road, Siliguri 734401, India
Location: India > West Bengal > Darjeeling District > Siliguri
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #15 of 27 Hotels in Siliguri
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mount Embassy Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
Summit Embassy Hotel in Siliguri is one of the premier economy hotels in the city. We at Embassy boast of having the best rooms and service in the city. The hotel is located right in the heart of the city which makes it the preferred choice. We cater to the needs of both the leisure as well as the business travelers and have proved to be one of the most popular hotels to stay in. The property is conveniently located in the heart of the city and is a great respite to travelers who take up Siliguri as a base to tour the other beautiful regions around. The famous Hong - Kong market is just a stone throw away from the hotel. Major shopping and trading zones are a minutes walk for the hotel. Siliguri is the main commercial city of North Bengal and its importance comes from its strategic location near international and state borders. The city connects three international borders - Bangladesh, China, and Nepal. It is situated on the banks of the river Mahananda. Spread around the foothills of the Eastern Himalayas, the town is an important transportation trading and educational centre and is blessed with the beauty of nature. ... more   less 
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