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“Excellent Location & Comfortable Rooms.” 4 of 5 bubbles
Review of Saluja Residency

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Saluja Residency
Ranked #13 of 27 Hotels in Siliguri
Kolkata (Calcutta), India
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Excellent Location & Comfortable Rooms.”
4 of 5 bubbles Reviewed February 26, 2014

The Saluja Residency Hotel is in a excellent location on the Hillcart Road. It is almost opposite to the famous HongKong Market of Siliguri, a number of ATM's, medicine shops, Restaurants are in close proximity. I stayed here in a AC Platinum room No. 101, on the first floor. Lift facility is there, so no worries. It is very clean & quiet atmosphere. The hotel has a good Bar & Restaurant. The check-in & check-out was very smooth. It is well secured, the staffs are very helpful. The quality of food has to be improved, as I had ordered a plate of Chicken Pakora, and I just wondered if it was vegetable pakora where by mistake one or max two shredded chicken was present. The charge was Rs.150/- per plate with 8 pieces. The ventilator in the bathroom was broken, although i reported at reception but no care shown. The main problem there is absolutely no connectivity of mobile reception from inside your rooms. The voice gets cracked and eventually the call gets disconnected. But over all this hotel is very safe and ideal place to stay with families.

Room Tip: Front side rooms are better.
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Pronab2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    9
    12
    13
    6
    6
See reviews for
15
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15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 22, 2014

One of the best hotels and worth every penny spent! Courteous staff, they follow every rules for documentation for travelers (so takes a bit long for check-in). The Hotel has one of the best restaurant and pub in town and the food was really amazing, you will not find a better restaurant in the entire town and its usually packed in the evening hours!

I will definitely make a stopover the next time I am in Siliguri!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank KaranAgrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siliguri, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed November 22, 2013

We checked into the hotel.The reception staff was not even bothered to give a reply.We were waiting with a lot of luggage we wanted the manager to come when we had issues with the check in process.He did not turn up
When our guests came in they said guests cannot come up into the room.The notice board says that visitors are not allowed behind 11 pm but they will not allow guests into the room at 7 pm
They dont have an explanation only thing they repeat is their owner does not permit it
It is not a hotel but a jail and if you want to get imprisoned in Siliguri do visit Saluja Residency

Room Tip: Never visit this hotel it is a jail
See more room tips
Stayed November 2013, traveled with friends
Helpful?
4 Thank AbhijitMAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashmitsaluja, Owner at Saluja Residency, responded to this review, December 17, 2013
Hello Mr. Abhijit,

Thank you for taking the time to share your impressions regarding your recent stay at the Saluja Residency.

We sincerely regret that you were disappointed by our staff at the front desk. Please accept our apologies for the inconveniences. I have shared this information with our Front Desk Manager & staff and we will make sure it doesnt happen again and that all our staff are dedicated to offer the best service for a unique experience in our hotel.

Saying that, we would also like to mention that we still will follow the rules of 'NO OUTSIDERS ALLOWED after 11 p.m. for your own safety, & in your case, no intoxicated girls allowed in the room. We are a respected hotel firm not a brothel. So, unintentionally or intentionally, we never allow and support such acts.

I sincerely hope that we will have the pleasure of welcoming you back.

With our very best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Siliguri hotels

Borivali, Maharashtra, India
Level Contributor
70 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed October 8, 2013

I stayed at Saluja in August 2013,.I had booked a suite room,decor was good,but since there was no windows,natural light was being blocked.Service and food was good,but what was shocking was laundry service was not available at a convenient time in morning,which was a disappointment,because I had stayed with a idea that I will get my clothes laundered and leave for Kolkatta.But i was told that laundry is picked up in the evening and delivered only in evening.
Moreover.there is no business centre in the hotel.

  • Stayed August 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank arunhs59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed October 7, 2013

I made an overnight stay at hotel Saluja with my family on 2nd Oct. Well the hotel location is good, and is a good choice for an overnight stay,specially if u have to board flight from Bagdogra. U ll get cab very easily from just outside the hotel to airport @500 but just go a km or so and search for cab,U can easily get it at 350/-. The hotel is on the main Hill Cart Road, and just in front of market.So u can go out for little bit of shopping as the market stuff is not very good. Can go Khadims for good leather product.

Hotel service is ok.I had not ordered anything so cant comment about food. But there are lots of eating joints just outside the hotel.Hotel Ranjit is a very good choice for cheap and decent food.Also ther's a Pao-Bhaji stall next to hotel Ranjit which is worth trying for.
This hotel has a good restaurant and also a very nice Disc,but unfortunately it has specific day to be open up.
Overall a good choice for a Budget Hotel.

  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Rohit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed September 7, 2013

food is not edible, rooms are average. Service staff, etc are dressed very shabbily. tea cups not clean and overall things were just in a sad condition. food was pathetic, please be careful eating there, wonder how clean the kitchen is when the surrounding is a dump ground. just sloppy, no internet connection in rooms.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank akavandi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed July 21, 2013 via mobile

Include a restaurant of correct quality and a club
Located on a busy street, noisy up to 1am
Helpful staff... have a car for the airport for 500 rp... think 45 to 55 minute to go there
Or 1h for 300rp in private tuktuk
Room had some elegance but humidity spot on the wall, some missing curtains
Internet is not working on top floor
1700 with taxes for a regular a/c room
I think you can get the same quality for cheaper price
10 rp to go to the station in public tuktuk or 20-30 in bicycle rickshaw .
Has security
Clean

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank frenchexpatriate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Saluja Residency

Property: Saluja Residency
Address: Hill Cart Road,, Siliguri 734001, India
Location: India > West Bengal > Siliguri
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #13 of 27 Hotels in Siliguri
Price Range (Based on Average Rates): $
Hotel Class:3 star — Saluja Residency 3*
Number of rooms: 40
Official Description (provided by the hotel):
Saluja Residency has been a well established hotel in Siliguri since 1980s operating under a new name from 2001. It is located in the heart of the city, making it accessible and easy for our customer in regard to the Airport & Railways. There are several bus-stops, ATMs, markets etc. located within the limits of 5 mins. walk. The hotel has a multi-cuisine family restaurant 'New Amber Bar & Restaurant' serving several delicacies.The hotel also boasts with the best Nightclub in town 'ZORB Discotheque & Lounge', serving wide range of fun filled drinks & mouth-watering starters. The best music station with Sheesha adds to the hotel value.The hotel has several Banquets for Kitty Parties, Conferences, Get-togethers, Birthdays and other various programmes. Saluja Residency stands out in all forms, just because of the criteria it lays stress on. We indulge on points like luxury, hygiene, personal touch & friendly behaviour with all our guests. Saluja Residency & all of its staff are dedicated towards quality service and home-like feel. The Management of the hotel personally takes care of all the guests and are almost present in the hotel to welcome the guests or to address their issue or problems. The Management have been running hotels since 1982 and are best in their expertise. Guests who stays in Saluja Residency senses safety & affection to its utmost brim. The staff of the hotel are the life of the hotel. Not only at Saluja Residency but all around the globe. The staff makes the stay comfortable where as the amenities provides luxury. The Staff at Saluja Residency are carefully hand-picked by the Management & a group of HR & HODs on criteria of personal hygiene, health, education, smartness, in-promto behaviour, emotional & technological know-how. Saluja Residency & its team gets smiling and friendly more than ever, keep visiting them and see them better each time. The Hotel - Saluja Residency is a huge property in terms of a hotel which stands right in the heart of a city which has connecting borders to 5 countries and multiple exotic holiday locations. The city is a hub of trade and affairs to mass corporates of various industries. Saluja Residency is surrounded by other Hotels and different markets and is located right in the busiest and posh main road of the City. Yet keep all its customers at peace 24 x 7. The number of corporate staying in the hotel tags Saluja Residency as Business Hotel sometimes ;) ... more   less 
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