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All reviews select apartment self catering half board plunge pool lovely hotel smaller pool kids' club a short bus ride pool games hotel restaurant evening entertainment the ground floor pools are lovely close to the hotel quiet area excellent facilities small supermarket
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Reviewed 4 weeks ago via mobile

This is the second visit to this hotel & it was as good as the first time we visited two years ago. The hotel is spotlessly clean & the gardens are amazing. All the staff speak many languages fluently & do everything they can to make your stay perfect. The food in the buffet breakfast & dinner was amazing. Constantly being replenished & the cooking stations were the best I have ever visited in a buffet restaurant. Lots of choice too, whether you wanted something plain or more adventurous. A great “gluten free” section at breakfast. The entertainment at night was good with two exceptional nights - an ABBA tribute band & an African balancing act. Lots of entertainment for the younger children in the hotel with lots of high chairs in restaurant & plastic plates & cups decorated with the hotels frog motto.
Would recommend this for families & people who want a relaxing holiday away from it all. Not a lot to do outside of the hotel & only one supermarket & a couple of restaurants near by.

Date of stay: June 2019
Trip type: Traveled as a couple
Thank 619jillm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2019

The hotel is rather a complex of different buildings, just 3 floors high and a few appartment houses.
Situated about 5 km outside of Ciutadella on the south-west side of Menorca.
I stayed there for two weeks just now before the real hot summer season starts.
The highest appreciation I want to give to the personal of the hotel, from reception, waiters, room cleaning, live guards at the pool, ALL are friendly, with humour, after just a few days they know your preference of drinks, etc.
The meals are buffet style, the selection is great and various, lots of local dishes, vegetables, fish, seafood, meat, and wunderful sweets! There's a grillsation in the restaurant where meat and fish are grilled freh for your taste!
For persons who like a big breakfast, not me, you get everything imaginable, fresh grilled meat, various eggs, bread, sweets, fruits, cheese, sausages, vegetables,etc.
Highly recommended.
The pools are not heated, so were refreshing during the warm days. (The weather at this time of year was changeable, the wind cool)
My room was in House 2 on the 3rd floor on the northern side (odd room numbers), I can recommend this side, but don't stay on the groundfloor, it's next to the pool.
The place was populated by parents with small children and elder couples, an interesting mix but I didn't detect any problems.
Tourists were a mix from all over Europe, including quite a few Spaniards from the mainland, British, German, French, and others.
Bus stations to Ciutadella are located about 100m away and busses drive about every half hour.
The beach Cala Santandria is small, a 5 minutes walk down the cliff, the water clear, you can see the ground from up the rocks.
I made trips to other beaches, but tha'ts another theme.

Room tip: in House No.2 prefer odd room numbers (northside, quiet and not hot in the summer) and not on groundfloor
Date of stay: May 2019
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
Thank niewo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2019

Lovely Hotel, great staff and clean appartment rooms. Quiet part of the island, next to a number of beautiful cove/beaches. Mixed nationailty of guests and lot of small children catered for very well.
Food was a good variety of fresh produce. Can not fault it. Hot at night as Air con seemed not to work very well. Only possible improvement would be to not allow smoking on the outside restaurant terrace.
Would highly recommend and return.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank jobartlam1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2019

Fantastic 10 days spent here with my Husband and Daughter. We booked self catering in a deluxe room and it was just amazing. We were made to feel special from the minute we arrived to the minute we left. Garden area and splash pool were amazing we spent many an evening drinking in the garden. Cleaning staff came every day and changed Towels , cleaned etc and also left us Water, coke, Fanta and a couple of beers, and returned in the evening to empty the bins again and turn down the beds, left us chocolate on the pillows and a bottle of water by the bedside.
Restaurants on site great and also some great restaurants near by.
Entertainment in the evenings was good sitting out with cocktails (thanks Mohammed) anything we asked for taxi's. directions etc nothing was too much trouble. Little supermarket over the road which stayed open until around 9.30 and a larger supermarket (diskount) about a 20 min walk or 4-4 euros in a taxi.
Lovely little beaches near by and a bus stop at the top of the road with journeys to nearby town of Cittadella. Fantastic place would definitely book to go back.

Room tip: we stayed in Room 5018 - garden was huge and we got sun all day
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank DebDaveW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2019

Hotel complex is beautiful, constantly maintained without disturbance to guests. Staff very helpful and friendly. On our arrival day we went to the small grocery shop across the road from the hotel which sells basic essentials but it didn’t sell tobacco, at this point we didn’t know that supermarkets are not allowed to sell it, so we googled the nearest bigger supermarket and got a map and decided to find it but we found the map a bit confusing, not knowing the area yet we asked the receptionist who had just came off duty and had met her in the street, directions. She insisted that she would take us there in her car and showed us how to get back to the hotel.
Our apartment was clean and sufficient. Balcony doors were stiff to open.
We would return again if we wanted a quiet, relaxing break, not many shops or bar, had to visit other areas for more variety.

Date of stay: May 2019
Thank Discover17457231198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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