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“Fantastic Family Holiday”

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Prinsotel La Caleta
Ranked #1 of 2 Hotels in Cala Santandria
Certificate of Excellence
Reviewed August 13, 2014

Just back from a fortnight holiday in Prinsotel La Caletta, Menorca. This was our first trip to Menorca and we could not have wished for a better introduction to the island. From our arrival we were treated like we were staying in a five star hotel. We had booked a superior one bedroom apartment on the ground floor. Not only was our garden beautifully kept but we were given a complimentary mini bar full of soft drinks and the local Gin as well slippers and dressing gowns.

The room was spotlessly clean, with a proper Iron and a small ironing board. We had two chairs outside on the terrace and when asked if we could have another two, this was no problem and in the apartment within the hour. The bathroom had a wide range of complimentary toiletries including toothbrushes! Pool towels are provided by the hotel and can be changed everyday at the poolside, a 20euro deposit is asked for but is returned to you on check out, this meant that you always had a fresh towel when at the pool. The safe in the room is a cost of 3euro per day and well worth the extra expense.

the pool area and grounds are spotless and continually maintained and the ground staff obviously take great pride in the gardens. We never had to 'book' sunbeds early in the morning, we frequently went down to main pool after midday and were able to comfortably find two beds.the pool is a good size and never overly busy and had various depths that suited all ages.

The animation team worked very hard and were always cheerful and never pushy if you didnt want to participate. hats off to their boundless energy! the bar staff especially Mohammed were excellent and the food and service were first class. All entertainment was over at the latest 11.30pm and never rowdy or drink fuelled.

The majority of the guests in the complex were Spanish with a mixture of Dutch, German and British/ Irish. none of the guests were loud and this certainly added to the relaxed atmosphere. This is not the place to go if you want a loud action packed holiday which is not what we wanted. The resort itself is very quiet with a few good restaurants nearby. Nightlife is limited to the hotel entertainment.

We were very sad to leave Prinsotel and are already trying to book for next year. this is an excellent family holiday if you want a quiet, relaxed and as authentic as your going to get menorcan holiday. First Class service, First Class Holiday! Thank you!

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
4  Thank elacass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones Públicas at Prinsotel La Caleta, responded to this reviewResponded August 14, 2014

Thank you very much for taking us a few minutes and write your comment.It will be a pleasure to see you again.

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215 - 221 of 1,217 reviews

Reviewed August 13, 2014

This Hotel is simply fantastic and would recommend it to families and couples who are looking for a relaxing and quality hotel where kids come first, the staff is so friendly and always smiling, special thanks to the animation team who work really hard to make sure everyone has a good time, but every single one really deserve a medal from the cleaners to the restaurant staff, from the receptionists to the maintenance staff etc..
The location is quiet but very close to Ciutadella: Menorca second largest city which is reachable by regular bus outside the hotel, last but no least if you are looking for a 'Magaluf' style holiday with plenty of booze and drama in typical Brits fashion please move on, alternatively if you are looking for a classy, child orientated and cultured holiday you will love Menorca and the Prinsotel!

Room Tip: Rooms near the pool will tend to be more noisy but thats where we stayed and didnt notice much noise...
  • Stayed: August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank funkyb78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones Públicas at Prinsotel La Caleta, responded to this reviewResponded August 14, 2014

Thanks to share your opinion. Thanks also to choose Prinsotel to spend your holidays and we hope to see you again.

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Reviewed August 12, 2014

We have just returned from 1 weeks family holiday including our 3 year old Grandson, 2nd - 9th August and I have to say the hotel more than exceeding our expectations. Absoloutely spot on for a family break, spotless accomodation with excellent facilities. Pools and gardens immaculately maintained and all staff helpful, polite and very accomodating.
Will definitely return albeit either for a family holiday, or indeed a couples holiday, the hotel would suit either.
Brilliant holiday overall, and as we were self catering, wonderful restaurants within easy reach. Ticks all the boxes for us.

  • Stayed: August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Lynn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones Públicas at Prinsotel La Caleta, responded to this reviewResponded August 14, 2014

Thanks for your kind opinion.
Thanks to choose Prinsotel to spend your holidays and we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014

Just a note to say that we are just recently back from holiday at Prinsotel in Menorca. What can I say.... but what an experience! Just a great hotel. Beautifully maintained, super staff, gorgeous bedrooms and great food. Could not fault the place. Would like to especially mention Mahmoud at the swimming pool cafe. What a great guy, he kept my kids entertained on a daily basis. My daughters still talk about him, especially Aisling. Ideally it should be 4 star. It would be well deserved. Well done.

Room Tip: rooms on the 4 floor, overlooking main swimming pool were great. A bit noisy until 11 p.m. but then...
  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank salsdkesisl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones Públicas at Prinsotel La Caleta, responded to this reviewResponded August 12, 2014

Thanks a lot for your opinión. It is nice you spent your holidays with us and enjoyed. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014 via mobile

Definitely the best hitel we've stayed in. Had ground floor rooms onto the pool which made it so easy with our children. The staff were incredibly welcoming and nothing was too much trouble. They changed my room because I was next to the bouncy castle. The grounds are beautiful and are tended to each day. The location is perfect: close to shop, beach, beautiful restaurants and a taxi ride to Ciutadella. We hope to return!!!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Michelle Pugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones Públicas at Prinsotel La Caleta, responded to this reviewResponded August 14, 2014

Thank you very much for your positive assessment, took it as an incentive to keep improving.

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Reviewed August 9, 2014

We have just returned from a ten night stay self catering. We would highly recommend these apartments. Very clean and well maintained, friendly staff and lots of room by the pool no towel reservations at pool side! Ate at the hotel a few nights and it was great. A quick taxi will take you to The old capital. Great holiday very sad to leave.

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones Públicas at Prinsotel La Caleta, responded to this reviewResponded August 11, 2014

Thank you very much for your opinión. It´s nice to know you had nice holidays. We hope you visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2014

We've just come back from another pleasurable week here. The staff are the most accommodating I've ever come across...the complex is spotless...the apartment was perfect for us (2 adults. & 2 small children)...the food at the hotel was great...my children enjoyed the kids club...and there's a decent quality of families there from all over the world...The list is endless! I would definitely recommend.

Room Tip: If you have a preference on room position then the hotel will always try to accommodate so contact t...
  • Stayed: August 2014, traveled with family
    • Location
    • Rooms
    • Service
1  Thank SJB1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones Públicas at Prinsotel La Caleta, responded to this reviewResponded August 11, 2014

Thanks a lot to choose Prinsotel to spend your holidays and it will be a pleasure if you decide to come back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Prinsotel La Caleta

Address: Calle de Lleo s/n, 07769 Cala Santandria, Menorca, Spain
Location: Spain > Balearic Islands > Menorca > Cala Santandria
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Cala Santandria
Price Range: $55 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prinsotel La Caleta 4*
Number of rooms: 331
Official Description (provided by the hotel):
This hotel and apartments complex is located 150 metres from the beach in Santandria, on Menorca’s west coast. It offers a large outdoor pool and air-conditioned rooms with free Wi-Fi and a private balcony.The rooms at the Prinsotel La Caleta feature smart décor with soft tones. Each one comes with satellite TV and a private bathroom.The hotel’s buffet restaurant serves international food and offers show cooking and themed nights. Breakfast is served overlooking the sea, and there is also a poolside snack bar.Hotel La Caleta offers a varied entertainment programme for adults and children. You can hire a bicycle from the 24-hour reception, and there are various water sports options on Santandria Beach.Ciutadella is just 5 minutes’ drive from the hotel. You can drive to Mahón Airport in around 45 minutes. ... more   less 
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Also Known As:
Prinsotel La Caleta Hotel Cala Santandria
Prinsotel La Caleta Cala Santandria, Menorca, Spain

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