So, booked this holiday and then read all these bad reviews so we were not going with high expectations.
Food = terrible – we only ate in the restaurant (school canteen) for dinner twice and one of the nights we went out for another meal, breakfast was the same every morning – average, coffee was good though! We didn’t bother with lunch, didn’t see the point in giving ourselves more to be disappointed about.
Pool = Over crowded, there are far too many people for the size of the pool and amount of sunbeds, no long lies in these apartments if you want a sunbed.
Drinks = I’m sure that what they were serving was non-alcoholic the beer was weak and so were their wines. The juice was cold and fizzy but pretty sure it was not the real deal with the coke and Fanta’s.
If we thought this wasn’t bad enough, on our third day we went to the pool at around 3pm just to chance a sunbed (this is usually when a few people with young kids leave the pool), we had been away to a spa in the morning to try to relax as you can’t get a good night’s sleep in these apartments, beds are not comfy and the so called air-con (an old fan on the ceiling) makes a racket through the night. We were out the room 1 hour max, we were charging a couple of our electrical’s to take with us to the pool so we didn’t want them being out too long. On returning to the room at 4pm to collect them we discovered we had been burgled. This was the only time on the whole holiday that we had not put them in the safe. Clothes everywhere, I phone stolen, galaxy tablet stolen, a watch all chargers that were lying about not just for the stuff that was stolen but for everything we had, all money that was in the pockets of any shorts my partner had had on in the previous days. They has got in through the bathroom window, you could see the damage on it.
We looked to the receptionist (the male one) for some help and we got well if you want we can move your room, it’s up to you. Of course we moved rooms and asked him to call the police – his response ‘it is not my complaint you will need to call them yourself’ and we were handed a number to call – even though our phone had been stolen. He did allow us to use his phone in the office. We then had to go to the police as they would not come to us.
You really have to ask yourself how on earth did the person who broken in know that we had left out the electrical’s at this 1 hour – I’m not buying that it’s a coincidence, we had a surprise visit from a maid that exact morning, not to clean our room as this was yet another problem, clean towels only twice in the whole week we were there, but to just fill her bucket! How often are they letting their selves into apartments as and when they want?????
After this we only left our room to eat, not in their restaurant. We were not asked at any point how we were or if they could help us in any way.
We went to check the room that we were originally in before we left to find that it was business as usual and the window wasn’t even fixed – god help whoever gets room 150.
All in this was not a holiday, we have come home feeling more stressed and in need of an ACTUAL holiday – but due to the money we spent booking this holiday then the extra we had to spend to eat well and what we had stolen there is no chance of this happening this year.
We feel let down that we were sold this holiday and that travel agents clearly do not research hotels/apartments prior to taking people’s hard earned money!!!!!
If you have the unfortunate luck to have booked these apartments then you should definitely try the Aqua Club Termal Spa in Costa Adeje, the staff is all very nice and it is perfect for relaxing and de-stressing. We visited several times.
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- Also Known As:
- Granada Park Apartments Hotel Los Cristianos
- Granada Park Tenerife
- Granada Park Apartments Tenerife/Los Cristianos