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All reviews adult only areas classic room natural pool free minibus adult only pool the main hotel family pool main pool half board junior suite rooftop pool every half hour plenty of choice family room great holiday lovely hotel courtesy bus
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Reviewed April 15, 2019

We travelled here as a family of 5 and predominantly chose this hotel based on the excellent reviews online. We certainly were not dissapointed.

It really is the staff who make this hotel, every member of staff was friendly, welcoming and helpful and it really does make a difference! Despite them being very busy and hard worked during a busy school holiday period, the staff from all departments, housekeepers to maintenance to reception all took the time to chat, smile, speak to the kids etc whilst managing to still give an excellent service.

The family room was fairly basic and we were a little bit underwhelmed when we first arrived on seeing the room but i had the feeling there must be more to come when we saw the hotel outside in daylight and experienced the pool area and entertainment etc. We were not dissapointed - the pools are great, kids entertainers great, bar area busy but not too much even during what must have been a busy week. As others have said, if you don't have kids I would probably avoid during the school holidays but for us it was ideal. The all inclusive was also very well run and we felt it was very good value for our needs. There is a good choice of freshly made food and variety from the various snack areas and bars.

All in all a great holiday in a hotel with staff that deserve all of the plaudits. The location is not ideal being at the top of the hill and a fair walk from the beach but everything else more than makes up for it. Well done and thank you for looking after us so well!

Special mentions to Juan Carlos (waiter from Cuba in the dining area) and Ivonne (in the pool area snack bar) lovely people who seemed to really enjoy what they do.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank Andy81p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asistentecalidad, Director de Relaciones Públicas at Paradise Park Fun Lifestyle Hotel, responded to this reviewResponded April 17, 2019

Dear Andy,

Thank you very much for leaving us a review. We are so honoured you enjoyed a wonderful stay. We would like to thank you for the compliments on our pools, food, entertainment and above all our staff. We look forward to seeing you again in the future.

Best Regards,
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2019 via mobile

Had a wonderful time and the staff couldn’t do enough for us so friendly , the hotel was spotlessly clean , and on my birthday I came back to my room to find sparkling wine and delicious biscuits , the range of food was amazing and very tasty , would definitely recommend

Date of stay: November 2018
Trip type: Traveled with friends
1  Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asistentecalidad, Director de Relaciones Públicas at Paradise Park Fun Lifestyle Hotel, responded to this reviewResponded April 17, 2019

Dear Donna,

Thank you so much for sharing your experience at our hotel. We are extremely happy you had a great holiday, and would like to thank you for the lovely compliments regarding our cleanliness, food and staff. We are glad you enjoyed your birthday present. Thank you for recommending us and we look forward to welcoming you again soon.

Best regards,
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2019

Just back from a second disappointing visit to this very changed hotel. If in a basic room there is no kettle it costs 17.50 Euro's to hire for a week. Safe in room 17.50 Euro's per week. Pool towels refundable 10 euro's 50 cents to pay for a clean one. This is now a very 'families with children' hotel who will have a wonderful time with all sorts of wonderful fun things to do.. For oldies the food is not as good as before the dining room is hectic with some small children unsupervised running about, food dropped on the floor and staff pushed to cope. Although there are adult only area's for pools ( some sunbeds need replacing) and room for eating in. Evening entertainment in one bar is spoilt by masses of children and no where to sit. Staff friendly and helpful. As on a hill anywhere you walk out is an up hill return but a useful free mini bus to the town is offered. But my email for special needs in the bedroom to TUI and the hotel, though replied to, was ignored as was another guest's with a handicapped child who warned them 3 times of her needs and still didn't get them. I would recommend only going to this hotel when all children are in school and telephone direct for special requirements. I thank you for my special lunch due to our problems and sorry that my partner was not well enough to attend.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank janedawton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asistentecalidad, Director de Relaciones Públicas at Paradise Park Fun Lifestyle Hotel, responded to this reviewResponded April 15, 2019

Dear Guest,

First of all we would like to thank you for your time in providing your valuable feedback on TripAdvisor and also for choosing us for your recent holidays at Paradise Park. We are disappointed for not being able to reach your total satisfaction and expectations. We would like to be able to contact you and receive further information about your stay. It is important for us as we are continuously trying to improve our services to fulfill our customers' expectations. Once again, thank you for your time.

Best Regards,
Quality Department

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Reviewed April 14, 2019

Excellent hotel, very friendly staff,standard room spotless and one of the best showers we have ever had ! Very warm welcome on arrival .Plenty of sun beds and really liked the way towels were removed from beds that had been reserved indefinitely ( after a long time ) .Pools all excellent and entertainment for everyone .Food so many choices. Could not fault hotel, large but cleanliness everywhere. Jet 2 picked our cases up in morning for return flight so left us to enjoy last few hours of sunshine.Would certainly return ,well done everyone.

Room tip: 312 overlooking road but very quiet
Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Ronald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asistentecalidad, Public Relations Manager at Paradise Park Fun Lifestyle Hotel, responded to this reviewResponded May 2, 2019

Dear Ronald,

Thank you so much for sharing your experience at our hotel. We are extremely happy you had a great holiday, and would like to thank you for the lovely compliments regarding our rooms, cleanliness, pools, food, entertainment and staff. We hope to welcome you back again in the near future.

Best regards,
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019 via mobile

We visited with 2 other couples. On arrival we were met by very friendly reception staff who checked us quickly and efficiently. Our room was very bright and spotlessly clean with bedding and towels changed daily. We used the hotel for breakfast and lunch,both buffet service with a huge selection of hot and cold food. We chose to eat out in the evenings as it was more like a canteen than a restaurant. An adult only eating area would have been good but I appreciate its a family hotel. We used the attic pool area most days which has been renovated recently to a high standard and has a small plunge pool and two hot tubs. The bar area has large comfortable sofas which is where we relaxed after a day in the sun for cocktails which the bar man decorated magnificently with various fruits amazing! Unfortunately drinks at this bar are payable with a 50% discount. I do think all inclusive should mean all inclusive but this decision is the hotels perogative. We visited the evening entertainment in both bars some of which was understandably aimed at the children. Overall we had a great holiday in a lovely clean hotel and I would definitely return in the future.

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asistentecalidad, Director de Relaciones Públicas at Paradise Park Fun Lifestyle Hotel, responded to this reviewResponded April 15, 2019

Dear Alan,

Thank you very much for sharing your experience. We are delighted you had a wonderful time at our hotel. We would like to thank you for the kind compliments regarding our staff, rooms, cleanliness, food and adult only areas. We hope to welcome you back again soon.

Best Regards,
Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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