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“First time in paradise park.”

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Paradise Park Fun Lifestyle Hotel
Ranked #3 of 14 Hotels in Los Cristianos
Certificate of Excellence
Glasgow, United Kingdom
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“First time in paradise park.”
Reviewed March 27, 2013 via mobile

This was our first visit to this hotel and were surprised,it was very nice after reading some of the reviews were wondering about food etc.first the selection off food is very good and very tasty I am sure there something for everybody.just had problem with fridge not working.went to reception man was not terribly helpful asked why I went to him after being told by maintenance to go to reception.when nothing happened went to amigos in paradise reception.spoke to elisa tacchini who was fab sorted more or less within few hours,then the door goes we large bowl of fruit and bottle sparkling wine very nice.will be going back again,they also make you feel they want you back all staff very friendly and cheery. R@j room 138.

Stayed November 2012, traveled as a couple
Helpful?
3 Thank richard s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Northampton, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 25, 2013

Let me start with the fact that I read these reviews all the time and think "you cant please all the people all the time" however, this place is never ever a four star hotel, I dont know where they get them from and can only assume the grabbed them out the sky with desperation. We arrived late on the first night due to a horrendous transfer, which should have taken fifteen minutes but took an hour. We were then advised that the restaraunt was still open so we could go have some dinner, the girl on the desk at the "Canteen" can only be described as a jobs worth. She told us in no uncertain terms to NOT BE LATE next time.. not a great start... The room we booked was advertised as "Superior sea / pool view" we got a view of the kids play area, which in fairness was next to one of the pools but there was never any chance of one of the superior rooms having a sea view as these were all located on the third floor main hotel and there are buildings all around you ... never going to happen... room itself can only be descibed as "Travelodge in the sun", we found old blood on the towels as well as the bedding, shower cubicle had a shower rail that died of rust about forty years ago. The staff in the main were rude and didnt seem in the slightest bit interested in providing a service. The only exception to this would be the Trattoria where lunch is served, where the staff are quite pleasant. There were numerous leaks around the building, mainly in the corridors, these were quickly resolved by placing towels on the floors to catch the running water which has to be said was in the main "Yellow" which of course makes you wonder what was leaking... this hotel is in serious need of repair, as no one seemed to be bothered about the fact that there were very wet towels and leaks all over the place. The "Restaurant" and I use this term very loosely, is like eating in a canteen, very unpleasant, very noisy and food very cold, in the whole again the staff didnt seem bothered about anything to do with service.
Basically we have never been happier to come home from a holiday, the weather was really good but there was nothing about Tenerife or Paradise Park hotel that would ever make me return. Very Very overated.

Room Tip: Do not be fooled by thinking you are booking a "Superior Room" I do not believe they exist...
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  • Stayed March 2013, traveled as a couple
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Helpful?
8 Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rayleigh, United Kingdom
Level 6 Contributor
240 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed March 24, 2013

A return visit showed caring staff and good standards. We'd booked a Colonial suite direct with hotel but due to problems got a pool view Executive suite instead. This was fine.
Food was excellent for us (half board), with freshly cooked breakfast stuff always on tap, good fruit array. Dinner was equally good, varied food of good quality- always hot and appetising.
We paid a little extra for "free" wine and water at dinner- whether this saved anything I don't know but in any case the wine was good, and flowed freely.
We hired a car at airport- infamous Gold Cars, avoid!- and parking on street near hotel was no problem.
We had no luggage for a couple of days courtesy our airline, and hotel staff did everything to supplement the little we had in our cabin bags. The staff seemed genuinely pleased to tell us when our luggage DID arrive
Really couldn't fault anything- a poor permanently-fixed hairdryer in our bathroom was replaced in half an hour.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank ethelman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Level 5 Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 24, 2013

Spent a week 23/3 Half-Board with a generally good experience (but had some issues). When we booked it states "newly refurbished" but this was 2yrs ago (as we were told by the staff when we questioned this at reception). The room on our first night had clearly taken quite a beating over 2yrs e.g. broken wardrobe drawers, cracked glass on the balcony, broken shower, chipped bed side units etc.. etc.. We asked to move rooms and they sorted us out the next day to a nicer room (same level we had booked, just not as battered). We booked and paid for a superior room but even that seemed low-end. In fairness they sent the maintenance guy up to the first room within 10-mins to see if he could mend anything and the staff on reception where very very helpful (Andreas) and sorted out a new room as soon as they could. I think they could just spend a week with a screwdriver and some varnish/paint and it would be so much nicer. In general all the staff were friendly and helpful and are a credit to the hotel. Our room was cleaned each day with fresh towels and was spotless.

The food was very average and didn't keep well so you'd get soggy pancakes in the morning if you went down a bit later. We also found it a bit tasteless. Quite impressive really - an omelet that didn't taste of either egg, or the cheese that was in it?!? The breakfast / evening meal was served in the ground floor restaurant but it didn't have any outdoor seating so was very canteen'esq.. It was also very dull due to having limited windows. The good thing was that you could swap your half board dinner for lunch - we ended up swapping most of the dinners to lunches which was a much nicer experience and the food was fresher. The seating for this is both inside and outside on a terrace area and had more of a holiday feel about it.

General area of the hotel was good, just down the road were a selection of shops, bars and restaurants which we ate at in the evening, on those days that we had swapped out evening meal for the lunch. We can strongly recommend the Italian, we ate there twice in the evening and it really was faultless.

The outside areas in the hotel were pleasant. There was always a choice of sunbeds available, and we enjoyed the fact there were two adult only areas. The pool in the adult area on the ground floor was long enough to get a good swim and despite not being heated, was not too cold as it was less than a meter deep so was warmed up by the sun.

We didn't attend any of the entertainment so cannot comment on that, however there was a selection of things on every night. We didn't get asked all week if we wanted to join in any activities, which for us was perfect, although if this is your thing then you may be disappointed.

All in all, we probably would go back as it looked one of the nicer places around, however would go on a room only basis now that we know what is in the area for eating out.

To avoid baggage weight we didn't take a wealth of toiletries with us so a quick tip would be that there are complimentary products in the bathroom but it is only a pump action hand wash and combined shower gel and shampoo, as opposed to individual toiletries - so it might be worth bringing your own shampoo and conditioner.

Room Tip: Rooms ending in x18-x24 should give you a pool view. Ask for a higher floor.
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  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank andrew44Kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 22, 2013

just spent a week H/B at this family run hotel 21/3/2013/ staff very good / good selection for breakfast and dinner /set in very nice grounds about 1mile from beach/ free bus to beach / it may be a little far from centre for some.the way back from centre is mostly uphill / not many kids /more for adults/ sun beds not very comfortable /supermarket on doorstep

Room Tip: many rooms and suites face road /ask for sea or pool view/ third floor and above
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  • Stayed March 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhymers2141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 6 Contributor
721 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 368 helpful votes
Reviewed March 22, 2013

We returned to this hotel after a 9 year gap and were very pleased to see that the high standards remained. It is a wonderfully clean hotel and the staff are the friendliest and most helpful that we have ever encountered. Absolutely nothing is too much trouble for them, and if you have any problem whatsoever, it is sorted immediately and with a smile.

We spent a week there from 14th March and went All Inclusive for the first time in our lives and we thoroughly recommend it to anyone staying here. There is a wide variety of foods available at all meal times and it would be impossible not to find any dishes you didn't like.

The entertainment in the bar Yaiza is of a very high standard for a hotel.

The Pool areas are always kept clean and well maintained and the rooftop pool has tremendous views of Los Cristianos.

I was very impressed that the restaurant staff uphold the "No Shorts" at Dinner policy - a standard far too often overlooked at other hotels.

All in all, a cracking hotel and one we would not hesitate to return to - a great big Thank You to all the wonderful staff who work so hard to make everyone's stay enjoyable.

Room Tip: Views of the Pool areas tend to be better than those outward facing ones.
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  • Stayed March 2013, traveled as a couple
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Helpful?
2 Thank Noel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle upon tyne
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 21, 2013

We stayed at this hotel for one week on 3rd March on a bed/breakfast basis. I booked a premium room thinking we would be in the hotel itself. No we were taken to an apartment that belongs to the hotel. These are in major need of a good overall., ie, very uncomfortable beds with tattty bed linen, beside light was haning off the wall, fridge was housed in a dressing table that had seen better days, damp in the bathroom, chipped bath, air con broken. I asked if we could change our room but was told the hotel was full, but if we wanted to up grade we could i we wanted to. All I wanted was what I paid for a premium room, believe you me these are not what you and I would call premium room.

The Hotel iself was fine and you can see they have spent some money doing it up, thats if you can find you way around, you have to go downstairs to go upstairs. The resturant was always full and very busy, so by the the time you got your toast, which took forever your tea was cold.

On the plus side I would say that the pool area was fine and was always cleaned every day, pit they cant do the same with the rooms.

This hotel is all inclusive, I am pleased we only did bed/breakfast.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunseaker00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paradise Park Fun Lifestyle Hotel

Property: Paradise Park Fun Lifestyle Hotel
Address: Urb. Oasis del Sur s/n, 38650 Los Cristianos, Arona, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Los Cristianos
#3 Luxury Hotel in Los Cristianos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Paradise Park Fun Lifestyle Hotel 4*
Number of rooms: 374
Official Description (provided by the hotel):
Located in the South of Tenerife, in the town of Los Cristianos, Paradise Park Fun Lifestyle Hotel is a 4 star hotel that offers a variety of facilities for a perfect holiday. Come and spend an unforgettable holiday at our resort! We offer 5 pools, solarium, jacuzzis, entertainment,all inclusive, mini club, gym and spa facilities. ... more   less 
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Also Known As:
Hotel Paradise Park Los Cristianos
Hotel Paradise Park Resort And Spa
Paradise Park Tenerife
Resort Paradise Park
Paradise Park Hotel Tenerife
Paradise Hotel Tenerife
Paradise Park Fun Lifestyle Hotel Tenerife/Los Cristianos

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